酒店回复: I am sorry to hear that there was no shower curtain in your room and that no one was available to address this for you. We launder our shower curtains after every check out and our staff have been reminded to double check a new one has been put up
2.0分
情侣出游
原文
翻译提供方:Google
我们去了另一家酒店。房间里有很多虫子。
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酒店回复: Sorry to hear that your experience was not great with the bugs. We did find that there was an issue with the screen and we fixed that. We would have also relocated you to a different room last night for a better stay.
2.0分
其他
原文
翻译提供方:Google
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我不喜欢这项服务前台的女士 Dess 不相信我应该住四个晚上。她告诉我不是,而是三个晚上,而且他们在套房内有一个电话号码,说如果我们有紧急情况可以拨打这个号码,我们确实打了电话,我们需要卫生纸和垃圾袋,然后相信东西已经寄出来了,我们没有接到回电,两周后才发现一位先生打来电话。约翰打电话问我为什么提前离开,我告诉安妮,那位女士告诉我只有三个晚上,而我已经预订了四个晚上,所以他们为我安排了一个晚上的住宿。我不会向我的朋友推荐这家酒店。
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酒店回复: Hello Joanne. We are so sorry that you did not enjoy your stay at Oasis by the Bay. It seems there were some miscommunications that could have been resolved if the person on reception knew about the issues. If you stay with us again, and we hope you will give us that second chance, please drop into the office if you have any questions. We want our guests to enjoy their stay here.
5.0分
其他
原文
翻译提供方:Google
对于家庭
非常干净的地方
我们一定会回来的。
距离海滩步行3分钟。
绝对是一个家庭聚会的地方
酒店回复: Thank you for your review
3.0分
情侣出游
原文
翻译提供方:Google
位置,工作人员都非常值得赞赏。
住宿缺乏一点爱和维修。
酒店回复: thank you for writing a review
1.0分
其他
原文
翻译提供方:Google
我还没有收到我的入住信息!
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酒店回复: Sorry for the mix up. I did send the info Through your ******* e-mail.
4.0分
其他
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Clean, decent price but I could not get the heat to work and unfortunately it was after office hours so I couldn’t get help with it.
I would definitely stay there again but would make sure I had heat earlier in the day.
3.0分
其他
Was a nice little motel. We had the kitchenette unit which made things a little more cost effective being able to cook our own breakfast.
地理位置优越,距离海滩仅3分钟路程。酒店设施齐全,房间前摆放着椅子,露台上摆放着几张桌子,还有一个凉亭可以休息(可惜壁炉坏了,哇!)。如果您缺少某些用品,即使办公室关门,他们也能提供。如果维护得更彻底一些,这家酒店会更好,窗台、水槽、地板都没洗过……厨房很实用,但如果能准备一些像洗碗巾和抹布之类的东西来保持清洁就更好了。
房间没有翻新,但空间很大。提供了很多生活用品。一切都运转良好。周围没什么吃的,需要开车才能吃。
设施不太好,接待服务也不太好。他们甚至不回复紧急问题。而且,他们没有浴帘,这让浴室的使用变得很不方便。
我们去了另一家酒店。房间里有很多虫子。
我不喜欢这项服务前台的女士 Dess 不相信我应该住四个晚上。她告诉我不是,而是三个晚上,而且他们在套房内有一个电话号码,说如果我们有紧急情况可以拨打这个号码,我们确实打了电话,我们需要卫生纸和垃圾袋,然后相信东西已经寄出来了,我们没有接到回电,两周后才发现一位先生打来电话。约翰打电话问我为什么提前离开,我告诉安妮,那位女士告诉我只有三个晚上,而我已经预订了四个晚上,所以他们为我安排了一个晚上的住宿。我不会向我的朋友推荐这家酒店。
对于家庭
非常干净的地方
我们一定会回来的。
距离海滩步行3分钟。
绝对是一个家庭聚会的地方
位置,工作人员都非常值得赞赏。
住宿缺乏一点爱和维修。
我还没有收到我的入住信息!
Clean, decent price but I could not get the heat to work and unfortunately it was after office hours so I couldn’t get help with it.
I would definitely stay there again but would make sure I had heat earlier in the day.
Was a nice little motel. We had the kitchenette unit which made things a little more cost effective being able to cook our own breakfast.