酒店回复: Thank you so much for your feedback, Victor! We are so glad that you found us and were able to enjoy your time with us and at the winery for the concert. Look forward to seeing you again at The Inn.
酒店回复: Hello Joanne, happy to hear that you had a great time at The Inn. Perhaps we will get to see you again in the future.
5.0分
家庭亲子
原文
翻译提供方:Google
我们喜欢这个地方!这里的一切,还有它的位置。非常适合孩子们,因为旁边就有一个漂亮的公园
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酒店回复: Hi Teresa, Thank you for your feedback. Glad to hear the kids enjoyed Wildwood Park too. We hope to welcome you back again soon.
4.0分
情侣出游
原文
翻译提供方:Google
位置、房间和员工都很好。酒店的餐饮选择不太好。幸好附近几个街区内有几家餐厅,味道还不错。
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酒店回复: Hi Leonard, Glad that you stayed with us. We have delicious Pinsas, I recommend for next time and we server made to order breakfast as well. Until then..
酒店回复: We apologize for the inconvenience for the mix up of the room type. Thank you for bringing the other details to our attention and we will notify housekeeping to address those issues immediately. Thank you for staying with us and we hope you give us a chance to make things right by staying with us in the future.
酒店回复: Loel, thank you for your honest feedback. The garbage truck or sweeper are not what we want you to experience here at The Inn at Saratoga. Hope you give us another go in the future and we will make sure you have a beautiful creekside balcony.
4.0分
其他
原文
翻译提供方:Google
没有欧陆式早餐!
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酒店回复: Hello Richard, Thank you for taking time to share a review after your stay with us. While the Inn at Saratoga does not have a complimentary breakfast, we do offer a continental quick start or a full hot made to order menu available every day from 7a-10a. Hope that next time you are in town you get a chance to check it out.
早餐时间有点短,其他都很不错
我们最近在附近的 Mountain Winery 参加了一场音乐会,所以预订了这家酒店。很高兴我们预订了这家酒店,因为这家酒店非常好!入住手续快捷方便,房间干净整洁,露台俯瞰着美丽的小溪区。酒店还有一个漂亮的酒吧区,您可以在那里喝一杯,放松一下。从现在起,我们每次来 Mountain Winery 都会住在这里。
1- 员工不友好。退房时,我要求打印账单,突然,一位戴着眼镜、操着印度口音的经理走过来,低声对前台的女士说:“不,他们应该叫*******打印账单。”
2- 我们预订了两个房间,第一个房间有异味,空调坏了,走廊也有异味,而且走廊里的卫生间门一直开着,不知道为什么,好像锁坏了,但这种做法很不卫生。
第二个房间有几级楼梯,又旧又臭,热水要很久才能热好,床垫又旧又破。我们要求换房间,但工作人员不友好地拒绝了,直到我们坚持,直到第二天下午5点左右才换!
3- 清洁人员和工作人员带着工具和推车乘坐普通电梯,导致延误,因为电梯似乎是唯一的电梯,很多客人因为长时间延误不得不爬楼梯。
4- 我儿子竟然被骗了,以为早餐是免费的!
4- 晚上9点后禁止在露台上逗留,晚上10点后禁止在休息区逗留。
5- 休息区太小了!最多只能容纳4人!
6- 没有关于该地区景点的信息或打印资料。
非常感谢热情的前台工作人员、艾莉亚 (Arya)、尤金 (Eugene) 和另一位我不记得名字的可爱女士,让短暂的住宿非常舒适和愉快 :)
我们喜欢这个地方!这里的一切,还有它的位置。非常适合孩子们,因为旁边就有一个漂亮的公园
位置、房间和员工都很好。酒店的餐饮选择不太好。幸好附近几个街区内有几家餐厅,味道还不错。
多么别致的酒店,床铺舒适,装饰精美,周围环境宁静。现在,每当我们需要在该地区住宿时,这都是我们的首选酒店。我们很喜欢我们的住宿。
付了带阳台的房间费,却没有拿到带阳台的房间。浴缸里渗出一些脏东西。淋浴间的沐浴露喷出肥皂,里面有锈迹,因为分配器生锈了。
订带阳台的房间。在酒店的另一边,每天早上 4:30 到 5:00 之间,你都会被清扫车或垃圾车吵醒。
没有欧陆式早餐!