酒店回复: Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our facilities, the friendly service, and the variety of offerings at Cretan Village. Your kind words about our team and our infrastructure mean a lot to us, especially during the busy holiday season.We also appreciate your feedback regarding the restaurant menu, and we’ll keep it in mind as we continue to enhance our dining experience. It’s fantastic to know that you are planning to return—we can’t wait to welcome you back!Yours sincerely,Mitsis Cretan VillageManagement and the entire team.
3.0分
情侣出游
原文
翻译提供方：Google
住宿条件非常好，幸运的是，克里特岛的音乐在晚上 11 点就停止了。
另一方面，对一些人来说，这真是浪费食物……酒店张贴了一张海报，告知人们每人一周将浪费4公斤食物。 它被撕掉了……Coralia 俱乐部只照顾拥有 Club Coralia 手环的法国人……酒店工作人员非常谨慎，同时又细心且乐于助人。
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed your stay and appreciated the attentive service of our team. We also take note of your comments regarding food waste and guest experiences, as we continually strive to improve for all our guests.We hope to welcome you back for another enjoyable stay in the future.
酒店回复: Thank you for your wonderful review! We’re delighted to hear that you enjoyed our beautiful hotel, excellent food, and attentive staff. We appreciate your feedback regarding the pools and housekeeping and will use it to continue improving. It’s fantastic to know that you had a lovely view of the gardens and that Paul from the Coralia club made your stay extra special—he’ll be thrilled to hear your kind words!We look forward to welcoming you back for another memorable stay.Yours sincerely,Mitsis Cretan VillageManagement and the entire team.
酒店回复: Thank you for sharing your feedback. We’re sorry to hear that some aspects of your stay did not meet expectations, such as the cleanliness and food temperature. We will address these points with our team to ensure improvements are made. We’re glad, however, that you enjoyed the spacious pools, food variety, and entertainment. Your comments help us improve, and we hope to welcome you back for a better experience in the future.Yours sincerely,Mitsis Cretan VillageManagement and the entire team.
5.0分
家庭亲子
原文
翻译提供方：Google
住宿体验非常好。酒店干净、设施齐全。非常不错的餐厅。工作人员非常友好。酒店脚下的海滩（小心岩石）
然而，没有车出行很困难。
一个小缺点是栏杆上没有标明新漆（不幸的是裤子无法恢复）。
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酒店回复: Dear Guest,Thank you for sharing your feedback and for your kind words about our clean and well-equipped hotel, restaurant, and friendly staff. We’re glad you enjoyed the beach and your stay overall. We’re sorry to hear about the issue with the freshly painted railing and the inconvenience it caused—your comment is noted, and we will ensure better signage in the future. We hope to welcome you back for an even more seamless experience.Yours sincerely,Mitsis Cretan VillageManagement and the entire team.
酒店回复: Dear Nina,Thank you very much for your kind review.We are delighted to hear that you enjoyed the hospitality of our team, the variety and quality of our food, and the cleanliness of our facilities and the sea. Your comments regarding the condition of the hotel are also noted, and we truly appreciate your understanding as we continuously strive to improve.We hope to have the pleasure of welcoming you back soon to create more wonderful memories.Warm regards, Mitsis Cretan Village Management and the entire team.
4.0分
家庭亲子
原文
翻译提供方：Google
酒店有点陈旧，但将于 2027 年重新装修。工作人员的服务无可挑剔。管理人员的数量比员工的数量还多
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酒店回复: Dear Guest,Thank you for your kind review! We look forward to welcoming you back soon.
5.0分
情侣出游
原文
翻译提供方：Google
房子维护得很好，很舒适，管理也很到位。如果我再去克里特岛，我知道该去哪里了！😉
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酒店回复: Dear Guest,Thank you so much for your wonderful 10/10 review! We’re thrilled to hear you found our place comfortable and well-managed. It’s fantastic to know you’ll choose us again when you return to Crete—we can’t wait to welcome you back!Yours sincerely,Mitsis Cretan VillageManagement and the entire team.
酒店回复: Dear Birgit, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our accommodation and services in Mitsis Cretan Village, and we will gladly pass along your kind words to our team. We are sorry to hear about the inconvenience caused by the car accident. Please rest assured that our team made every effort to gather information regarding the case. Thank you for choosing to stay with us and we look forward to welcoming you again on your future vacation. Warm regardsYours sincerely, Mitsis Cretan Village Management and the entire team.
抵达时房间还没准备好。酒店提出让我们第一晚住到另一家酒店，但我们没有接受，决定和女儿一起住。工作人员非常抱歉，并同意我们退房当天可以延迟到下午6点才退房。食物还行，选择也很多。晚上在主酒吧点饮料可真是个苦差事，因为只有两三个工作人员在调酒，我们可能要等上40分钟。
酒店环境优美，设施齐全，员工热情友好，乐于助人。酒店及其基础设施维护得非常好，尤其是在节假日高峰期，入住率很高。菜品丰富多样，但主餐厅的菜品往往一周后就重复了。克里特村有很多好吃的。我们还会再来的。
住宿条件非常好，幸运的是，克里特岛的音乐在晚上 11 点就停止了。
另一方面，对一些人来说，这真是浪费食物……酒店张贴了一张海报，告知人们每人一周将浪费4公斤食物。 它被撕掉了……Coralia 俱乐部只照顾拥有 Club Coralia 手环的法国人……酒店工作人员非常谨慎，同时又细心且乐于助人。
非常好的酒店，工作人员非常友好、热情！！食物很棒，而且有很多选择！可直接私人进入海滩！唯一的缺点是泳池没有加热，而且非常冷！
每天都会进行清洁，但地板上的灰尘有点多，但除此之外还是不错的！
我们可以看到花园的景色，它非常漂亮，而且维护得很好。 Coralia 俱乐部的经理叫 Paul，他很棒，总是乐于帮助你！
非常感谢 Paul！
设施陈旧，维护不善。浴室和小屋的地板仍然很脏。食物总是不太热。游泳池宽敞明亮。各个地方的食物种类丰富。娱乐活动丰富。
住宿体验非常好。酒店干净、设施齐全。非常不错的餐厅。工作人员非常友好。酒店脚下的海滩（小心岩石）
然而，没有车出行很困难。
一个小缺点是栏杆上没有标明新漆（不幸的是裤子无法恢复）。
工作人员始终友好且能干。食物很棒（全包），种类繁多，美味可口。设施有点旧，但维护得很好，很干净，所以几乎看不出来。
海水超级干净，很棒。
酒店有点陈旧，但将于 2027 年重新装修。工作人员的服务无可挑剔。管理人员的数量比员工的数量还多
房子维护得很好，很舒适，管理也很到位。如果我再去克里特岛，我知道该去哪里了！😉
非常好的住宿，位于海边。非常干净整洁，食物种类丰富。工作人员总体上非常有礼貌和乐于助人。然而我们的车在酒店停车场被损坏，酒店也没有帮忙澄清此事。也没有提供维修费用。我们遭受了损失，不得不自掏腰包支付一大笔费用。不幸的是，这最终给我们原本美好的假期留下了轻微的负面印象。