This accommodation I stayed in Yellow alvor garden is the worst hotel I’ve ever stayed in, in the Algarve (Portugal) they claim to be a 4* hotel but on the jet2 site it says 3* in my opinion it should be 2* the staff are very rude and condescending very unhelpful. As a “4*” hotel they didn’t even have tea or coffee making facilities in the room nothing to drink in the rooms either would have to wait till breakfast for a drink or go all the way down to reception if you was thirsty in the night as they had a water dispenser there, the food wasn’t great was always lukewarm or cold until they topped it up was probably why I got food poisoning a few days in when I went to complain to the staff at reception I was told there’s no way that could be possible, denied it ever happened to me, being very rude and condescending. Housekeeping did the bare minimum when it came to cleaning the room also was met with paper cups in the rooms and in the restaurant for drinks and paper table cloths on the table when eating and last but not least on last day of our stay the lift broke down and was told we’d get help with our things if it was not fixed by the time we was leaving, not only did it not get fixed but we asked for help with our luggage got ignored and had to carry multiple pieces of luggage down 3 flights of stairs on our own, worst experience ever I wouldn’t recommend this hotel at all.
4.0分
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Really had a comfortable stay at this resort. The room/bathroom although dated is spotless and cleaned daily if you choose. The Garden area has is fantastic and well maintained. The exterior has just been painted I seen it happen the interior must have been also painted recently cause it looked fresh and again spotless. The food anytime I visited was fine and never had an issue finding something, I didn't visit all the time cause I wanted to explore some dining and bars in the lovely town. Any staff I encountered where brilliant couldn't complain about any of them, in particular the bar staff at night I found to be extremely friendly. The only reason I didn't gave 5 stars is although comfortable the night time bar is not big enough if hotel is in full swing and to get a drink you would have to sit in exterior part and go upstairs to get a drink. One other watch out our transfer in was a minibus which was fine, but going out was a coach and I had to bring up 4 cases to the top of resort, which is quite a hill a few minutes walk if there is visitors with mobility issues this would need to be a concern. But quite simply put i had a fantastic stay in a clean friendly resort, with a choice of food with a lovely town which would be a 20 minute walk or 4-5 euro taxi, there is a complimentary bus in town but last run is at 1700 .
我们房间的WiFi信号不太好，所以我们提出换房，酒店也同意了。这个地方很漂亮，泳池也很棒。
这里户外区域很棒，环境安静，游泳池和餐饮选择丰富多样。我推荐带孩子的家庭来这里。
This accommodation I stayed in Yellow alvor garden is the worst hotel I’ve ever stayed in, in the Algarve (Portugal) they claim to be a 4* hotel but on the jet2 site it says 3* in my opinion it should be 2* the staff are very rude and condescending very unhelpful. As a “4*” hotel they didn’t even have tea or coffee making facilities in the room nothing to drink in the rooms either would have to wait till breakfast for a drink or go all the way down to reception if you was thirsty in the night as they had a water dispenser there, the food wasn’t great was always lukewarm or cold until they topped it up was probably why I got food poisoning a few days in when I went to complain to the staff at reception I was told there’s no way that could be possible, denied it ever happened to me, being very rude and condescending. Housekeeping did the bare minimum when it came to cleaning the room also was met with paper cups in the rooms and in the restaurant for drinks and paper table cloths on the table when eating and last but not least on last day of our stay the lift broke down and was told we’d get help with our things if it was not fixed by the time we was leaving, not only did it not get fixed but we asked for help with our luggage got ignored and had to carry multiple pieces of luggage down 3 flights of stairs on our own, worst experience ever I wouldn’t recommend this hotel at all.
Really had a comfortable stay at this resort. The room/bathroom although dated is spotless and cleaned daily if you choose. The Garden area has is fantastic and well maintained. The exterior has just been painted I seen it happen the interior must have been also painted recently cause it looked fresh and again spotless. The food anytime I visited was fine and never had an issue finding something, I didn't visit all the time cause I wanted to explore some dining and bars in the lovely town. Any staff I encountered where brilliant couldn't complain about any of them, in particular the bar staff at night I found to be extremely friendly. The only reason I didn't gave 5 stars is although comfortable the night time bar is not big enough if hotel is in full swing and to get a drink you would have to sit in exterior part and go upstairs to get a drink. One other watch out our transfer in was a minibus which was fine, but going out was a coach and I had to bring up 4 cases to the top of resort, which is quite a hill a few minutes walk if there is visitors with mobility issues this would need to be a concern. But quite simply put i had a fantastic stay in a clean friendly resort, with a choice of food with a lovely town which would be a 20 minute walk or 4-5 euro taxi, there is a complimentary bus in town but last run is at 1700 .