酒店回复: Dear Victor S, We thank you for sharing your feedback with us. We are sorry to hear that your experience at our hotel did not meet your expectations. We take into consideration your comments regarding the cleanliness of the room and the restaurant service. Your comfort and satisfaction are our priority, and we regret that you were not fully satisfied with your stay. Rest assured that your feedback will be passed on to the relevant departments to improve our services. We hope to have the opportunity to regain your trust during your stay with us. Sincerely, Marina Ostoja, Event & Quality Manager
酒店回复: Dear christiansE6243JT, Thank you for your glowing review! We're delighted you enjoyed our facilities, food, and friendly staff. We look forward to welcoming you back soon! Best regards, Marina Ostoja, Event & Quality manager
酒店回复: Dear Jocelyne, Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. We would like to clarify that room sizes and features are transparently listed on all booking websites, and detailed information is provided upon check-in. Our staff is available 24/7 to assist with any concerns, and we're here to help at any time. Our restaurant offers a variety of international dishes, including themed nights, with clear dining hours displayed throughout the property. The dinner service is available until 21:00, and our activities program is also visible on all information boards. We're sorry if there was any issue with your TV or minibar, and we hope you informed our team during your stay, as we are always eager to resolve any issues promptly. Thank you again for your comments, and we hope to have the opportunity to better serve you in the future. Best regards, Marina Ostoja, Event & Quality manager
酒店回复: Thank you for sharing your experience! We're glad you enjoyed the beautiful surroundings and the beach bar. We appreciate your feedback about the reception and parking, and we'll look into how we can improve these aspects. We're also sorry to hear about the noise from the restaurant and will certainly consider your suggestion about the chairs. We hope to welcome you back for an even better stay in the future! Best regards, Marina Ostoja, Event & Quality Manger
酒店回复: Thank you for sharing your experience with us, spanggabi! We're delighted to hear that you enjoyed your peaceful stay at our hotel on Brac. Your feedback on the expansive garden setting, various room categories, and the quality of our restaurant's buffet is much appreciated. We apologize for any inconvenience regarding the size of the balcony in the deluxe room and the availability of sun loungers. Your comments are invaluable to us, and we will use them to improve our services for future guests. We hope to welcome you back for another wonderful stay soon! Warm regards, Marina Ostoja, Event & Quality manager
酒店回复: Dear Thomas B, thank you for your glowing review! We are delighted to hear that you had a fantastic experience at Labranda Velaris Resort. Our team is dedicated to providing excellent service, from management to housekeeping. Your kind words motivate us to continue exceeding expectations. We look forward to welcoming you back to our little paradise. Warm regards, Marina Ostoja, Event & Quality manager
酒店回复: Dear Poupoupounette, thank you for your lovely review! We're glad you enjoyed your stay at our beautiful hotel complex. It's great to hear you appreciated the direct access to the sea, spacious rooms, and attentive staff. We hope to welcome you back soon for another wonderful stay! Wish you a great rest of the year, Marina O., Event & Quality manager
酒店回复: Dear 954channelc,thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience at our restaurant. Our team works hard to provide top-notch service, from the moment you arrive until you leave with a smile on your face. It means the world to us that you enjoyed everything from the warm welcome to the delicious food. We can't wait to welcome you back again soon! Best regards, Marina O., Event & Quality manager
酒店回复: Cher Valsteph, nous sommes heureux de voir que vous avez passé un excellent séjour avec nous. Nous sommes également heureux de voir que le confort de la chambre et du lit correspond à vos attentes. Nous avons 3 soirées à thème où nous proposons une cuisine différente afin que notre sélection de plats ne soit pas répétitive. Jusqu'à présent, tous nos clients ont loué le goût ainsi que la variété. néanmoins, nous nous améliorons grâce à vos suggestions et nous sommes sûrs que lors de votre prochaine visite, vous remarquerez l'amélioration. Nous espérons vous revoir bientôt et vous souhaitons des journées ensoleillées. Labranda Velaris Resort Team
酒店的环境和前台都很热情，推荐一家服务很好的酒店。不幸的是，当我们走进房间的门时，灾难就降临了。房间很脏，蚊子入侵，前门通向酒店的一个重要过境点。我们一到就到接待处要求换房间，不幸的是第二天酒店因婚礼而爆满。我们更好地理解为什么这个可怕的房间是为我们保留的。 最重要的是，餐厅。我们通过提供全包套餐的网站预订。食物非常令人失望，不能代表克罗地亚食物。它很平淡，太简单了，服务人员不友好而且很笨拙（几个玻璃/盘子被在场的团队打破了）太糟糕了，因为位置和景色都很理想。 这是在这家酒店度过一个晚上后的意见。 我们在那里又住了两晚。接下来我们会发生什么？？？
房间： 家具非常适合我们的住宿，清洁度非常满意。 室外区：公园的设计以及相关的动植物和雕塑非常漂亮。 食物和服务：我们对提供的食物非常满意。工作人员非常友好。所有问题都得到了非常满意的答复。接待人员也会讲德语。 优惠：酒店提供许多探索岛屿的优惠。我们还提供健康和运动选择。还有一个游泳池。 总的来说，我们对我们的住宿感到非常满意。永远是我的荣幸。
看起来不符合四星级的小veillotte 海景房？而是在停车场！一句法语也不会说！没有任何信息，因为它是！不友好的工作人员！食堂餐厅有选择但经常冷！最重要的是，不要在晚上 9 点到达，他们会把所有东西都清理掉！晚上9点放假！！！没有娱乐！晚上8点30分就上床睡觉了，没事干！电视和冰箱不能用！卧室里有 3 个座位，一把扶手椅变成了一张床！以前从未见过！
该网站非常漂亮，维护得很好，接待人员只会说英语，但不努力尝试理解，有时会冒着不愉快的风险，海滩酒吧非常好，通往大海的通道非常好，停车价格非常昂贵！ ！对于未铺砌的停车场，您入住的酒店应该是免费的！我们的房间在餐厅下面，每次用餐时椅子在地板上的噪音很大，在餐厅椅子腿下垫上毡笔可以保证下面度假者的安静。
宽敞的酒店大楼坐落在美丽的花园中。不同的房间类别。不幸的是，“别墅”豪华房的阳台很小，但景色优美。其余的食物非常好（自助餐）。不错的海滩酒吧，友善的工作人员，步行即可到达市中心。很遗憾。尽管收费，但躺椅不够。
我们给它 12 颗星（满分 10 颗星）。我们很少体验过如此出色的设施。从管理人员到清洁工的工作人员都非常棒。友善、乐于助人并且总是心情愉快。他们从我们嘴里读出了我们所有的愿望。我们一定会回来的。更不用说周围的环境了。一个小天堂
非常漂亮的酒店大楼，位于一个宏伟且维护良好的公园内。宽敞实用的客房（位于 Amor 大楼）可直接通往大海，距离苏佩塔尔 (Supetar) 步行 20 分钟。游泳池很小，但在夏天，距离大海只有 3 分钟路程。工作人员很可爱。餐厅的工作人员非常细心，总是面带微笑，说话很快。餐厅布置得非常好，布质桌布，丰盛且优质的自助餐。我们住得很愉快。
一家设施一流的餐厅，细心，微笑，乐于助人，无话可说，一切都很完美，他们的专业精神做得很好，无论是在餐厅还是在厨房，都是一个模范团队。从欢迎到离开，一切都很棒，我们都面带微笑。
酒店大楼拥有多座 3 至 4 星级的建筑，位于美丽的地中海植物公园内，靠近镇上最美丽的海滩。我们住在阿莫尔酒店（Hotel Amor），这是最现代化的建筑，但离大海最远。因此，海景选项毫无用处，因为它只是一睹大海和停车场的景色！房间实用、干净，配有舒适的床上用品。半膳或全膳套餐包含多种选择的自助餐，可以连续几天重复。现场有一家旅行社服务提供商，但他无法为我们组织乘船旅行，我们仍在等待他的电话......令人惊讶的是，港口至少有十家旅行社提供游轮服务！
我们2023年10月8日至15日入住了阿莫尔酒店，非常好，宽敞且非常干净的房间仍然令人非常愉快。餐厅非常好，种类丰富，量足，除了 75 厘升 3.90 欧元的付费水外，其他一切都无可挑剔。然而，我们希望接待人员能懂一些法语，尤其是那个胖子，他的办公室位于接待处的左边，他负责我不知道什么，非常不友好，令人不愉快，对任何问题都反应漫不经心。问题..就其他方面而言，这是非常美好的一周假期。