酒店回复: Dear Mr. Chie,Thank you very much for sharing your valuable feedback.We are truly pleased to hear that you were able to enjoy a relaxing stay at our hotel.We’re glad you took advantage of our prime location near Las Canteras Beach and enjoyed the lively atmosphere with people walking or running, as well as the variety of seaside restaurants.We recommend enjoying the beautiful horizon from our sky bar, especially at sunset.It will be a pleasure to welcome you again on a future occasion. Our entire team looks forward to your return.Sincerely,Guest Experience

酒店回复: Kjære Karina,Thank you so much for your wonderful review!We are delighted to hear that you were very satisfied with your stay and enjoyed the spacious room, the comfortable sitting area, and the beautiful terrace with its stunning beach view. It's also great to know you appreciated our rooftop bar – it’s one of our favorite spots too!We truly appreciate your kind words and hope to welcome you back again soon.Warm regards,Guest Experience

酒店回复: Dear Runo,Thank you for sharing your feedback with us. We are glad to hear that you enjoyed our central location near Las Canteras and appreciated the friendly staff, as well as the newly renovated and fresh design of our hotel.We have also taken note of your comments regarding room comfort and functionality. We offer different types of rooms, and we regret that the room you stayed in did not meet your expectations in terms of storage space and bathroom layout. We would have been happy to offer you another available room if you had informed us during your stay. We have noted your concerns about the water around the sink and the limited storage, and we will review these issues to improve the experience for our future guests.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay next time.Best regards,Guest Experience

酒店回复: Dear Harald,Thank you very much for your excellent review. We are extremely happy to hear that your stay at our hotel in Las Palmas was perfect and that you had a wonderful celebration. We are pleased that everything met your expectations, and we sincerely appreciate your recommendation.We look forward to the pleasure of welcoming you again in the future.Kind regards,Guest Experience

酒店回复: Dear Guest,Thank you very much for your kind feedback following your stay with us at Occidental Las Canteras.We are delighted to hear that you had a pleasant experience with your room.We are glad that you appreciated the beachfront location as well as the high standard of our facilities and cleanliness.Knowing that your entire stay was so enjoyable is the best we could wish for.We look forward to welcoming you back on another occasion.Kind regards,Guest Experience