The bed was fine. No hot water only luke warn. Shower curtain was full of mildew.
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酒店回复: Dear Jeff,Thank you for your feedback regarding your stay at Modern Stay 39 Lakeview By OYO Minonk. We apologize for the issues with the shower and water temperature. Your comments will be shared with our team to ensure immediate improvements.Warm regards,EvaModern Stay 39 Lakeview By OYO Minonk
2.0分
其他
Do not recommend they have portable AC units and room wasn’t clean sheets and towels had stains. And it has an horrible smell
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酒店回复: Dear Roderick,Thank you for sharing your feedback about your stay at Modern Stay 39 Lakeview By OYO Minonk. We're very sorry to hear about the issues you encountered with the room cleanliness, odor, and air conditioning. This is not the experience we aim to provide, and we appreciate you bringing these concerns to our attention. We are addressing them with our team to ensure improvements are made.Best regards,RosyThe Modern Stay 39 Lakeview Team
2.0分
家庭亲子
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Nice looking on the outside, smelled like a foot that hadn't been washed in a month and I'm a former submarine rider so i know. No coffee at the coffee pot or snacks in the vending machine. People had box fans in their windows because they had no control over their individual ac units and some were pumping out heat. Temp in our room was set for 64 but never got below 74 even at night. Staff wasn't there for our check-in and the guy who checked myself and another person was sitting outside while we were waiting at the desk then went right back outside after just taking my keycard and did not actively process me out. Had to call the next day to verify i was actually checked out but it took several hours because no one answered the phone, even took ******* 2 days to get in touch with them to verify a partial refund for early check out which the hotel refused even though it was covered by their policy.
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酒店回复: Dear Warren,We're very sorry to hear about the discomfort and inconvenience you experienced during your stay at Modern Stay 39 Lakeview By OYO Minonk. Your feedback regarding the room conditions, amenities, and service is taken seriously and will be reviewed with our team to ensure we address these issues. We appreciate you taking the time to share your experience.Sincerely,EvaModern Stay 39 Lakeview By OYO Minonk
1.0分
其他
Room was very old, shower curtain has mildew. Could not wait to leave, not a good feeling.
1.0分
其他
Entire property needs a renovation
Hotel smells awful like animals
I got the impression that a bunch of locals lived there permanently
10/10 I do not recommend
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酒店回复: Dear Brytany,Thank you for sharing your feedback. We sincerely apologize for the experience you had at Modern Stay 39 Lakeview By OYO Minonk. This is certainly not the experience we aim to provide, and we take your concerns seriously. We will address the issues you mentioned and work on improving the quality of the property. We appreciate your input and hope to have the opportunity to offer a better experience in the future.Best regards,EvaModern Stay 39 Lakeview By OYO Minonk
1.0分
商务出差
The non-smoking room smelled like somebody had just finished a carton of cigarettes. I slept with the window open all night.
2.0分
家庭亲子
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I know this was a budget hotel and you get what you pay for but there was hair on sink tops and in tub. Beds were poor with very poor pillows and sheets. This was the middle of December and the only thing on the beds were crappy sheets and thin coverlet. When I asked about extra blankets, the manager was accomodating, but all they had were what looked like twin sized mattress pads that looked like felt packing blankets. Will not stay there again. This hotel is not modern at all.
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酒店回复: We are sorry to hear about your experience, Melanie! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Eva
1.0分
其他
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Room was terrible. Shower was filthy! Wouldn’t even use it! Open bar of soap left on the sink. Yuck! Room had a space heater to supplement the heat. Should have listened to the reviews! Very cheap now I know why!
3.0分
商务出差
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Very kind owner, willing to listen to feedback for improvements. really like the triangular shower tub and bathroom design, gives more elbow room, BUT the door needs to be changed. When bathroom door is swung in, it blocks access to over half of the tub. I suggest a folding closet door type , or a door that disappears into the wall. Also the refigerator had no control. It did freeze bottles in the freezer compartment , which is good. BUTI it froze other things on the shelves. Microwave needs an upgrade. one stairwell was too hot. Elevator was broken. Only given one set of towels, and they were not refreshed for my 2nd day. nice and quiet, felt safe. No breakfast, but did have coffee. reasonable price, and so easy to find by I-39
2.0分
情侣出游
You get what you pay for.
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酒店回复: Dear Ariel,Thank you for sharing your review of Modern Stay 39 Lakeview By OYO Minonk. We appreciate your feedback and understand that value is an important consideration for guests.We hope to have the opportunity to provide a better stay in the future.Warm regards,LisaModern Stay 39 Lakeview By OYO Minonk
The bed was fine. No hot water only luke warn. Shower curtain was full of mildew.
Do not recommend they have portable AC units and room wasn’t clean sheets and towels had stains. And it has an horrible smell
Nice looking on the outside, smelled like a foot that hadn't been washed in a month and I'm a former submarine rider so i know. No coffee at the coffee pot or snacks in the vending machine. People had box fans in their windows because they had no control over their individual ac units and some were pumping out heat. Temp in our room was set for 64 but never got below 74 even at night. Staff wasn't there for our check-in and the guy who checked myself and another person was sitting outside while we were waiting at the desk then went right back outside after just taking my keycard and did not actively process me out. Had to call the next day to verify i was actually checked out but it took several hours because no one answered the phone, even took ******* 2 days to get in touch with them to verify a partial refund for early check out which the hotel refused even though it was covered by their policy.
Room was very old, shower curtain has mildew. Could not wait to leave, not a good feeling.
Entire property needs a renovation
Hotel smells awful like animals
I got the impression that a bunch of locals lived there permanently
10/10 I do not recommend
The non-smoking room smelled like somebody had just finished a carton of cigarettes. I slept with the window open all night.
I know this was a budget hotel and you get what you pay for but there was hair on sink tops and in tub. Beds were poor with very poor pillows and sheets. This was the middle of December and the only thing on the beds were crappy sheets and thin coverlet. When I asked about extra blankets, the manager was accomodating, but all they had were what looked like twin sized mattress pads that looked like felt packing blankets. Will not stay there again. This hotel is not modern at all.
Room was terrible. Shower was filthy! Wouldn’t even use it! Open bar of soap left on the sink. Yuck! Room had a space heater to supplement the heat. Should have listened to the reviews! Very cheap now I know why!
Very kind owner, willing to listen to feedback for improvements. really like the triangular shower tub and bathroom design, gives more elbow room, BUT the door needs to be changed. When bathroom door is swung in, it blocks access to over half of the tub. I suggest a folding closet door type , or a door that disappears into the wall. Also the refigerator had no control. It did freeze bottles in the freezer compartment , which is good. BUTI it froze other things on the shelves. Microwave needs an upgrade. one stairwell was too hot. Elevator was broken. Only given one set of towels, and they were not refreshed for my 2nd day. nice and quiet, felt safe. No breakfast, but did have coffee. reasonable price, and so easy to find by I-39
You get what you pay for.