Customer service is Great . New Furniture in Room updates Rooms walking distance Restaurant Staff is Helpful Room is Very Neat and clean
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酒店回复: Thank you so much for your kind words! We’re delighted to hear you enjoyed our updated rooms and new furniture. I Know You Leave early because you have some emergency happen We Give you Full Refund. Our team takes pride in providing clean, comfortable accommodations and helpful service. We’re also glad you appreciated the convenience of nearby restaurants. We look forward to welcoming you back soon!
4.0分
其他
Room was clean ac didn’t work super well and you could tell the room used to be a smoking room over good experience tho
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酒店回复: Thank you for your feedback! We're glad to hear you had an overall good experience. We apologize for the issue with the AC and any lingering odors — your comfort is important to us, and we’ll be sure to look into both concerns. We appreciate you bringing this to our attention and hope to welcome you back for an even better stay next time!
2.0分
其他
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Good - A place to sleep.
Bad - Dirty, the cabinet looked like someone drilled a dozen holes in it, a weird smell in the room, and the staff acted like you are bothering them.
5.0分
商务出差
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Good value
Quiet and safe neighborhood. Decent room. Washer and dryer in the hallway, breakfast included. Lots of parking. Staff were very friendly and helpful.
酒店回复: Thank You For Your Review. Appreciate it.
5.0分
家庭亲子
The owner was the sweetest most accommodating man ever!
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酒店回复: "Thank you Wendy for your wonderful review. We are delighted to hear that you found our owner to be accommodating and kind. Providing a warm and welcoming experience is very important to us, and your kind words motivate us to continue delivering excellent service. We look forward to welcoming you back to Watseka 24 Inn & Suites on your next visit. Safe travels!"
4.0分
家庭亲子
Its pretty outdated for it times. Blankets could be a little more thicker
酒店回复: Thank you For Your Time for positive Feedback Appreciate it.
5.0分
其他
Very clean, comfortable and helpful. Great fast checking. And very reasonably priced.
酒店回复: Thank You For Your Business. Appreciate your business.
5.0分
朋友出游
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This hotel was a nice oasis for us when we came to town after the death of a relative. The front desk staff and housekeeping were very helpful and friendly. The breakfast is simple but adequate. We loved the cappuccino machine! It was very convenient to use and great for the cold temps. Our TV had a problem and they fixed it right away. Highly recommend this property.
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酒店回复: Thank You Kim For Taking Time For Positive Feedback. Appreciate Your Business.
4.0分
情侣出游
Staff was very pleasant and helpful.
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酒店回复: Thank you for your kind words! We're glad to hear our staff made your stay more enjoyable. We hope to welcome you back again soon!
5.0分
其他
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I’m a middle aged woman who was traveling alone. When I mentioned I was traveling alone, the owners/managers put me in a room right across from the lobby and the woman let me know I was in the room next to theirs. I found this quite kind and thoughtful. The next day, I needed 2 documents printed and the gentleman working the counter took care of that for me, too.
It might not be the fanciest hotel, but my room’s shower had great water pressure, a quiet in-room air unit, a well cleaned room and the hotel has staff committed to fantastic customer service. I’d lodge there again if I return to Watseka.
FYI, there’s a gas station/convenience store right next door and a Mexican restaurant across the street. A McDonalds is walking distance away and you’re only 2 miles from a WalMart super center, so the hotel is also very conveniently located.
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酒店回复: Thank You Christina Appreciate For Your Business. We glad You Happy With Our Service We Always Try to Help our Guest make sure Guest Happy to Our Service. Thank you for taking time to post Positive Feedback. appreciate it Christina.
Customer service is Great . New Furniture in Room updates Rooms walking distance Restaurant Staff is Helpful Room is Very Neat and clean
Room was clean ac didn’t work super well and you could tell the room used to be a smoking room over good experience tho
Good - A place to sleep.
Bad - Dirty, the cabinet looked like someone drilled a dozen holes in it, a weird smell in the room, and the staff acted like you are bothering them.
Good value
Quiet and safe neighborhood. Decent room. Washer and dryer in the hallway, breakfast included. Lots of parking. Staff were very friendly and helpful.
The owner was the sweetest most accommodating man ever!
Its pretty outdated for it times. Blankets could be a little more thicker
Very clean, comfortable and helpful. Great fast checking. And very reasonably priced.
This hotel was a nice oasis for us when we came to town after the death of a relative. The front desk staff and housekeeping were very helpful and friendly. The breakfast is simple but adequate. We loved the cappuccino machine! It was very convenient to use and great for the cold temps. Our TV had a problem and they fixed it right away. Highly recommend this property.
Staff was very pleasant and helpful.
I’m a middle aged woman who was traveling alone. When I mentioned I was traveling alone, the owners/managers put me in a room right across from the lobby and the woman let me know I was in the room next to theirs. I found this quite kind and thoughtful. The next day, I needed 2 documents printed and the gentleman working the counter took care of that for me, too.
It might not be the fanciest hotel, but my room’s shower had great water pressure, a quiet in-room air unit, a well cleaned room and the hotel has staff committed to fantastic customer service. I’d lodge there again if I return to Watseka.
FYI, there’s a gas station/convenience store right next door and a Mexican restaurant across the street. A McDonalds is walking distance away and you’re only 2 miles from a WalMart super center, so the hotel is also very conveniently located.