酒店回复: James,My apologies that your stay did not go as planned. While Housekeeping does default to every other day cleaning, we are willing to customize housekeeping to your schedule. I did check Travelocity's website, and they have housekeeping noted as "Housekeeping (on request)".If you give us another chance, please just make front desk aware of your housekeeping preference and we be more than happy to ensure your needs are met.
酒店回复: Teresa,My apologies for the issues you experienced. This is certainly not the experience we expect our guests to have. I have made our housekeeping staff aware of the situation so we can have it rectified immediately.
酒店回复: Shari,Thank you so much for the great review and the great feedback. The only thing better than a guest having a great experience is a guest having multiple positive guest experiences,Can't wait to see you next time!
酒店回复: Lanelle,Thank you for taking the time to provide your feedback. I am pleased to see you enjoyed your stay (for the most part). Hope to see you the next time your in the area.
4.0分
家庭亲子
原文
翻译提供方:Google
工作人员很友好,早餐很丰盛,床很舒适,空调很凉爽,停车很方便,距离餐厅 3-5 分钟路程。
展开
酒店回复: Thank you so much for the great rating and feedback. I am so pleased to see you enjoyed your stay with us. Hope to see you again soon.
5.0分
朋友出游
原文
翻译提供方:Google
包含的早餐非常棒,选择丰富。
作为一名老年人,我很高兴淋浴间有安全的防滑地板。
展开
酒店回复: Karen,Thank you so much for taking the time to provide your feedback. I am pleased to see you enjoyed your stay and Hope to see you again!
5.0分
其他
原文
翻译提供方:Google
很棒的住宿地点。房间干净清新。工作人员非常棒,尤其是早餐工作人员,热情友好。
展开
酒店回复: James,Thank you so much for the great rating and feedback. I am so pleased to see you enjoyed your stay with us. Hope to see you again soon.
5.0分
情侣出游
原文
翻译提供方:Google
我们遇到的所有员工都很好。停车很方便。我们以前住过这里,以后还会再住。
展开
酒店回复: Thank you so much for the great rating and feedback. I am so pleased to see you enjoyed your stay with us. Hope to see you again soon.
不要在这里住超过一晚,他们只在第三天整理房间,Travelocity 应该知道这一点。没有什么比你工作两天后回到房间发现房间还没整理好更糟糕的了,但浴室镜子上的小贴纸却告诉你了这一点。
这是我们住过的最糟糕的酒店。我们一直是汉普顿酒店的忠实顾客,一直通过*******预订。
我们住在126房间。这是我们住过的最破旧、最臭的房间。我应该立刻换个房间。我们开了10个小时的车,本来想好好洗个澡,好好休息一晚。
我知道有人要么吐在了床边的地毯上,要么洒了变酸的东西。我用薰衣草消毒湿巾把所有东西都擦干净,还在床边的地板上铺了毛巾。但什么也没用。说实话,我根本睡不着。
凌晨5:30,我们旁边突然传来砰砰的响声。电话里说是维修室,但我们认为是厨房。我们花了不少钱才换了一间干净的房间。我真的很生气。
我们经常在该地区旅行时入住这家酒店。这次的住宿体验和之前的一样好,甚至更好。敬业的员工提供卓越的服务。房间干净舒适,空间宽敞,可以舒展身心。一定会再来的!
淋浴间里有头发。看起来不太干净。被子上沾着类似灰尘的东西。总体来说,这次住宿体验不佳。我尝试联系汉普顿酒店寻求补偿,但无人接听。以后不会再住那里了。
酒店很棒,工作人员很友好,早餐很棒,唯一的抱怨是,我们的房间就在厨房/早餐区的正上方,大约早上 6 点我们就能听到很多噪音,所以我们没法睡懒觉。
工作人员很友好,早餐很丰盛,床很舒适,空调很凉爽,停车很方便,距离餐厅 3-5 分钟路程。
包含的早餐非常棒,选择丰富。
作为一名老年人,我很高兴淋浴间有安全的防滑地板。
很棒的住宿地点。房间干净清新。工作人员非常棒,尤其是早餐工作人员,热情友好。
我们遇到的所有员工都很好。停车很方便。我们以前住过这里,以后还会再住。
超级舒适干净。早餐和员工都很棒。床很舒服。一定会再次入住。