酒店回复: Dear Michael,Thank you for choosing to stay with us at Days Inn by Wyndham Chino Valley and for sharing your feedback, which resulted in a great score for your visit.We appreciate you letting us know that your stay was "Durch die Hellhörigkeit zu störend" (too disturbing due to the noise level/thin walls). We sincerely apologize that noise issues impacted your comfort and prevented you from having a completely peaceful experience. Guest comfort is a top priority, and we regret that we did not meet your expectations in this area.We will review this feedback with our maintenance and operations teams to see what measures can be taken to minimize sound transmission and ensure a more restful stay for our guests.We hope you will give us another opportunity to provide you with a quieter and more relaxing experience the next time you are in Prescott.The Management Team at Days Inn Chino Valley

酒店回复: Dear Richard,Thank you for sharing your feedback and giving us an 8/10 rating for your recent stay at the Days Inn by Wyndham Chino Valley.We are especially pleased to read your wonderful comment that our staff was friendly and very responsive, and that you felt we are a hotel that appreciates customers! That truly means a lot to us, as our goal is to ensure every guest feels valued and well-cared for.We appreciate your business and hope to welcome you back again soon!The Management Team at Days Inn Chino Valley

酒店回复: Dear Bethany, We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear that our outstanding staff met your expectations. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Tom Operations Manager, Days Inn Chino Valley

酒店回复: Dear Eric, We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear that our outstanding staff met your expectations. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Tom Operations Manager, Days Inn Chino Valley

酒店回复: Dear Robert,Thank you for choosing to stay with us at Days Inn by Wyndham Chino Valley and for providing your feedback.We sincerely apologize that your room was not ready at the official 3:00 PM check-in time, causing you to wait until 3:30 PM. We understand that a delay is inconvenient, and we regret that we did not meet our service standard in this regard. We are glad to hear, however, that the front desk manager was nice and offered you a comfortable place to wait in the lobby.We appreciate your comments on the accommodations. It is great to know that the room was modern and clean, and we take note of your feedback regarding the firmness of the beds and your preference for Queen beds. We will certainly pass your suggestions along to our management team as we continuously look for ways to upgrade and improve our guest experience.We are happy to hear that it was a good stay overall, and we hope to deliver a seamless experience from check-in to check-out the next time you visit.The Management Team at Days Inn Chino Valley

酒店回复: Dear Javier,Thank you for choosing to stay with us and for giving us a perfect 10/10 rating!We are delighted to hear that you had a pleasant stay, experienced "No bad surprises," and found our staff to be great. The highest compliment we can receive is that you have already booked another stay with us, and we truly appreciate your loyalty.We look forward to welcoming you back to the Days Inn Chino Valley very soon!The Management Team at Days Inn Chino Valley

酒店回复: Dear Laura, We would like to thank you for taking the time to complete the survey and giving us an awesome rating. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am so happy to hear that our outstanding staff met your expectations. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Tom Operations Manager, Days Inn Chino Valley

酒店回复: Dear Charles,Thank you for choosing to stay with us again at Days Inn by Wyndham Chino Valley and for sharing your feedback. We are happy to hear that you found our location good and the property amazing overall, resulting in a great score for your stay. We appreciate your continued loyalty and look forward to welcoming you back in the future.We sincerely apologize for the disruptive behavior of another guest late at night. Hearing that this occurred for three nights in a row around 1 in the morning, with a guest slamming doors and making noise, is certainly unacceptable and detracts from the peaceful stay you deserve.Please know that we take guest comfort seriously, and we wish we had been made aware of this issue while you were here so we could have addressed it immediately. We will review our internal procedures to ensure our team is proactive in monitoring and addressing noise disturbances to ensure all our guests can get a restful night's sleep.Thank you again for bringing this to our attention. We hope your next visit to your childhood town is undisturbed and even more enjoyable.The Management Team at Days Inn Chino Valley

酒店回复: Dear John,I’m truly sorry to hear that your recent stay with us did not meet your expectations. At our hotel, we take great pride in providing exceptional service and memorable experiences for all of our guests.We value your feedback and will use it to improve. I sincerely hope you’ll give us another opportunity to welcome you back and provide the outstanding stay you deserve.Warm regards,TomOperations Manager