The room seemed neglected. Dirty bedding, white stains on the chair in room and water still left in tub from previous people.
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酒店回复: Thank you for sharing your feedback. We regret that your experience did not fully meet expectations. Your comments have been shared with our team for review and continuous improvement. We appreciate you taking the time to provide your input and hope to have the opportunity to better serve you in the future.
1.0分
其他
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Place is outdated but of little concern… ac running all day and night and stil 85 deg inside. Miserable all night no one got any sleep. I would have complained in person but no one around at all in the morning.
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酒店回复: Hi Derick,Thank you for your detailed feedback. We sincerely apologize for the discomfort you experienced due to the room temperature and the lack of staff availability, as well as concerns about cleanliness and property conditions. This is far from the experience we strive to provide our guests.To address these issues, we are reviewing our HVAC system to ensure rooms maintain a comfortable temperature and enhancing housekeeping inspections to maintain cleanliness standards. Our front desk team is also being trained to provide prompt assistance whenever needed. For your next stay, please reach out to our team immediately so we can resolve any concerns in real-time and ensure a more restful experience.We truly hope you will give us another chance to provide a stay that meets your expectations.Best Regards,Customer Care Team
4.0分
情侣出游
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Good price, clean and confy, veru quiet. The only thing is the check out is at 11 am, and the woman from reception was calling to the room and knocking our door at 10:50 am, so what the heck?
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酒店回复: Hi Glenn,Thank you for your positive feedback and the 4-star rating. We’re glad you found the price reasonable, the room clean, comfortable, and the environment quiet.We sincerely apologize for the early check-out reminder and knock on your door. We’ve shared this with our front desk team to ensure calls and reminders respect guest privacy and timing in the future.We appreciate you bringing this to our attention and hope to provide a smoother experience on your next visit.Best Regards,Customer Care Team
5.0分
情侣出游
We didn't realize that we had a king with a hot tub. It was very nice. Room was very clean. We arrived later and the check in was quick and easy.
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酒店回复: Dear Carmen,We're so glad the king room with a hot tub was a pleasant surprise! It's great to hear that you enjoyed the clean space and that check-in was a breeze even with a late arrival. We’d love to welcome you again for another relaxing stay—maybe this time with even more time to enjoy the amenities!Best Regards,Customer Care Team
4.0分
其他
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The property is in a great location with easy access to everything. The rooms and the lobby are clean. The rooms have a microwave and small refrigerator. The air conditioner works well.
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酒店回复: Dear Richard,Thank you for the great feedback! We’re glad you enjoyed the location, found the room and lobby clean, and appreciated the in-room amenities and cool comfort of the AC.If there’s anything we could have done to make your experience a perfect 5, we’d love to know—guest feedback always helps us improve. We hope to welcome you back again soon for an even better stay!Best Regards,Customer Care Team
5.0分
家庭亲子
Wonderful stay. Been there before and it is a lot better. Great people. Great service.
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酒店回复: Dear Jacqueline,Welcome back! We're thrilled to hear you noticed a big improvement and had a wonderful stay. Your kind words about our team and service mean the world to us. We truly appreciate your continued support and look forward to seeing you again soon!Best Regards,Customer Care Team
4.0分
情侣出游
Adequate for overnight stay. breakfast is minimal only protein is yogurt. Our room had an odor.
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酒店回复: Dear Jeanette,Thank you for your rating and for choosing to stay with us. We're glad the hotel served its purpose for your overnight visit.That said, we’re sorry to hear about the odor in your room and the limited breakfast experience. We’ve shared your comments with our housekeeping team to ensure rooms are thoroughly aired and inspected before check-in. As for breakfast, we understand the importance of variety—especially when it comes to protein options—and we’ll review our current offerings to see how we can better meet guest expectations moving forward.We appreciate your feedback and hope to offer a fresher, more satisfying experience the next time you're in town.Best Regards,Customer Care Team
5.0分
其他
Staff and room were great,nice and clean and comfortable
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酒店回复: Hi Timothy,Thank you for your fantastic 5-star rating! We’re delighted to hear that you found the staff welcoming and your room clean, comfortable, and enjoyable. It’s wonderful to know that your stay met your expectations.We look forward to welcoming you back soon and providing another excellent experience during your next visit!Best Regards,Customer Care Team
3.0分
商务出差
Good, functional place to sleep that’s clean.
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酒店回复: Hi Tim,Thank you for sharing your feedback. We’re glad to hear that you found your room clean and functional for your stay.We also appreciate any insights on how we can make your experience even better—whether it’s added amenities, comfort improvements, or anything else that would enhance your visit. Your comfort and satisfaction are important to us, and we’re always looking for ways to improve.We hope to welcome you back soon for an even more enjoyable stay!Best Regards,Customer Care Team
4.0分
其他
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It was a nice motel. Great swimming pool and hot tub and the area around it inside and out was a great place for people to sit and socialize along with watching your kids. Room was nice. Décor was very nice. Really missed having a breakfast with kids along that is so nice not to have to go out for eating. Strongly suggest going back to that. Beautiful set up for it.
The room seemed neglected. Dirty bedding, white stains on the chair in room and water still left in tub from previous people.
Search more before booking
Place is outdated but of little concern… ac running all day and night and stil 85 deg inside. Miserable all night no one got any sleep. I would have complained in person but no one around at all in the morning.
Good price, clean and confy, veru quiet. The only thing is the check out is at 11 am, and the woman from reception was calling to the room and knocking our door at 10:50 am, so what the heck?
We didn't realize that we had a king with a hot tub. It was very nice. Room was very clean. We arrived later and the check in was quick and easy.
The property is in a great location with easy access to everything. The rooms and the lobby are clean. The rooms have a microwave and small refrigerator. The air conditioner works well.
Wonderful stay. Been there before and it is a lot better. Great people. Great service.
Adequate for overnight stay. breakfast is minimal only protein is yogurt. Our room had an odor.
Staff and room were great,nice and clean and comfortable
Good, functional place to sleep that’s clean.
It was a nice motel. Great swimming pool and hot tub and the area around it inside and out was a great place for people to sit and socialize along with watching your kids. Room was nice. Décor was very nice. Really missed having a breakfast with kids along that is so nice not to have to go out for eating. Strongly suggest going back to that. Beautiful set up for it.