这是我住过的最差的 Best Western 酒店。一进门温度就达到 90 度，而且有股霉味。难怪主人心情不好。墙纸都剥落了。走廊很脏，瓷砖看起来好像好几个星期没拖了。我走进房间时温度是 80 度，窗户里有死虫子，冰箱发出的声音就像**试图逃跑一样。更糟糕的是，我花了 200 多美元住一间房间，最多只能洗到微温的淋浴，
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酒店回复: Dear Guest,We’re deeply sorry to hear about the issues you encountered during your stay. The conditions you described, including the temperature, cleanliness, and maintenance issues, are certainly below our standards. Your comments will be addressed with our team to make necessary improvements. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
酒店回复: Dear GERALD,We're sorry to hear that the room did not meet your expectations, particularly with the lack of dining furniture, noise issues, and cleanliness concerns. We apologize for the inconvenience and discomfort this caused. Your feedback about the noise from the refrigerator, air conditioning, and poor soundproofing is valuable, and we'll be reviewing these areas to make necessary improvements. Cleanliness is a priority, and we will address the issues you mentioned to ensure a better experience for future guests. Please visit us again.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for sharing your experience with us. We deeply regret the inconvenience you faced regarding the hot water issue during your stay. Rest assured, we are actively addressing this matter to ensure it doesn't recur. Your feedback is invaluable, and we appreciate your patience. We're committed to resolving this matter promptly and hope to have the opportunity to welcome you back for a much-improved experience.Sincerely, Hotel Manager
酒店回复: Dear Allen,We apologize for the confusion and inconvenience you experienced with our pet policy pricing. It's important to us that our guests receive accurate information, and we regret any miscommunication that occurred. Regarding the hosting of birthday parties, we understand your concerns and will take them into consideration for future improvements to ensure all guests have a comfortable experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager
5.0分
商务出差
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我喜欢游泳池，早餐也非常好。
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酒店回复: Dear Jesus,Thank you for your kind words. We’re happy to hear you enjoyed the pool and had a great breakfast experience. It’s always our goal to provide a relaxing and satisfying stay. We hope to welcome you back for another enjoyable visit soon!Sincerely, Hotel Manager
酒店回复: Dear Christy,We apologize for the inconvenience you experienced with the hot water during your stay. It's disheartening to hear that this issue affected your overall experience. Your feedback is important, and we assure you that we will address this matter promptly to prevent a recurrence. We appreciate your understanding, and we hope to have the opportunity to provide you with a more positive experience in the future.Sincerely, Hotel Manager
1.0分
情侣出游
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在允许的时间内取消了预订，但由于 ******* 而未收到退款！170.00 美元对 ******* 和 Best Westerns 来说不算多，但对度假的人来说，这可是一大笔钱。非常失望。
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酒店回复: Dear Daniel,Right now, we have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. I'm sorry for any inconvenience.Sincerely,Hotel Manager
5.0分
家庭亲子
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非常令人愉快的中途停留酒店，工作人员非常热情、乐于助人，非常照顾客人！可惜泳池停止服务了
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酒店回复: Dear Laurence,Thank you for your feedback. We're delighted to hear that you found our hotel to be a very pleasant stopover and appreciated our welcoming and helpful staff. We're sorry to hear that the swimming pool was out of service during your stay, and we apologize for any inconvenience this may have caused. We look forward to welcoming you back for another stay in the future.Sincerely,Hotel Manager
2.0分
其他
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无法使用 Wi-Fi
Wi-Fi 速度太慢，无法使用。没有桌子可以坐，只有床和小脚凳。
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酒店回复: Dear Nicholas,Thank you for taking the time to review our hotel. We're sorry to hear that your experience with the Wi-Fi was not up to your expectations. We understand the importance of reliable internet access, especially when traveling. We're sorry that you did not have a desk to sit at in your room and will look into ways to improve this for our guests in the future. Please know that your feedback is truly valuable to us and we hope to have the opportunity to make things right on a future visit. Sincerely,Hotel Manager
3.0分
其他
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We stayed in room 213. The room was nice. The only issue is the cold shower. The shower head is equivalent to an RV and did not have enough pressure to ignite the water heater. The only way to get hot water is to take a bath. The mattress is very firm and the pillows are small. The quality of this room is not worth the 150.00 p/n price. The pucture below is the full pressure of the shower.
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酒店回复: Dear Jeremy,Thank you for your stay. We are glad to hear that you found the room nice, though we are concerned about the issues you experienced with the shower, mattress, and pillows. Your observations are valuable and will be reviewed by our team to improve the comfort and overall quality of the rooms for future guests. Hope you will visit again.Sincerely, Hotel Manager
最差！差评！
这是我住过的最差的 Best Western 酒店。一进门温度就达到 90 度，而且有股霉味。难怪主人心情不好。墙纸都剥落了。走廊很脏，瓷砖看起来好像好几个星期没拖了。我走进房间时温度是 80 度，窗户里有死虫子，冰箱发出的声音就像**试图逃跑一样。更糟糕的是，我花了 200 多美元住一间房间，最多只能洗到微温的淋浴，
好吧，避免！
我们订的是带厨房的房间，但是没有两把椅子，也没有桌子可以吃饭。当我们向接待处询问时，他们告诉我们不可能拥有。他们告诉我们有一把办公椅，我们只能用它来凑合！
冰箱会发出很大很大的噪音，空调也是如此。
我们住的是二楼，隔音方面，一切都需要审核。简而言之，我们听到邻居、清洁工、走廊里的人的声音！
场所的清洁度也需要检查（昆虫、灰尘）！
我们晚上 10 点左右回到房间，我女儿玩了 4 场游戏，然后去洗澡，但没有热水。我打电话给前台，她告诉我让热水运行 10 分钟，让热水变热，但热水一直没有变热，所以我们就去睡觉了，第二天早上我又让它运行了 30 分钟，但仍然没有热水，所以我洗了个冷水澡。我去了前台，她人非常好，说她会让客房服务员打扫另一个房间的浴室，这样我的女儿就可以洗澡了，但那里也没有热水，所以我们不得不收拾东西离开，她没有机会洗澡。那位女士确实说她会联系经理，帮我拿回一些钱，但还没有收到回复。
他们的政策非常令人困惑。我们打电话询问带宠物要多少钱时，被告知住宿期间要 30 美元。我们拿到账单时，每晚 30 美元。给出错误的价格似乎很不公平。旅客到达后，他们会被告知一些不同的东西，而作为旅客，你已经根据我们在电话中被告知的内容做出了带宠物的决定。
此外，他们还为当地人举办生日派对。这是一个好主意，但作为一个支付酒店价格的人，要与一千名其他孩子共享游泳池和热水浴缸，我不喜欢。
我喜欢游泳池，早餐也非常好。
冷水淋浴
我家人抵达时想洗澡，但没有热水。我们打电话给前台，他们告诉我们打开浴室水龙头，我们已经试过了。当水龙头没用时，他们只是说会记录下来。我们没洗澡就上床睡觉了，早上有温水。早餐很好。入住很顺利。只是晚上不要指望有温水。
在允许的时间内取消了预订，但由于 ******* 而未收到退款！170.00 美元对 ******* 和 Best Westerns 来说不算多，但对度假的人来说，这可是一大笔钱。非常失望。
非常令人愉快的中途停留酒店，工作人员非常热情、乐于助人，非常照顾客人！可惜泳池停止服务了
无法使用 Wi-Fi
Wi-Fi 速度太慢，无法使用。没有桌子可以坐，只有床和小脚凳。
We stayed in room 213. The room was nice. The only issue is the cold shower. The shower head is equivalent to an RV and did not have enough pressure to ignite the water heater. The only way to get hot water is to take a bath. The mattress is very firm and the pillows are small. The quality of this room is not worth the 150.00 p/n price. The pucture below is the full pressure of the shower.