酒店回复: Thank you kindly for taking the effort to leave such an impressive rating! It brings us great pleasure to learn about your enjoyable stay and, in particular, the favorable interactions you had with our team. Striving for excellence in service is our aim, and it's gratifying to know our staff made a remarkable impact. We're grateful for your recognition of their dedication, and we look forward to welcoming you back for another splendid visit.Regards, Guest Services Associate
5.0分
商务出差
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I’m glad to be back in this cozy hotel. The atmosphere is warm and comfortable, the staff is welcoming, and everything feels just right after a long day. Always a pleasure to stay here.”
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酒店回复: Hi Ibrahim,We would like to express our gratitude for your review. Our Team is always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon.
5.0分
商务出差
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The hotel was more than accommodating. They had all kinds of personal hygiene products provided in the room and their service and kindness was wonderful. The continental breakfast was very limited. There was a toaster and several different bread products but it was still more than sufficient.
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酒店回复: Hi Jessica,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you enjoyed our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
2.0分
其他
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Unsecured door's anyone could enter thur side doors
Coffee machine for breakfast broken and the one in lobby also was broken attended did know anything about it and couldn't get repairs until noon
No one was ever at front desk you had to ring bell for service and they looked like they just woke up
Room supposed to have two queen size beds but they were full size
Only had one washcloth
When outside saw at three mice running around
Never stay there again
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酒店回复: Dear Kaidena,We truly apologize for the inconveniences you faced during your stay. We take your concerns seriously and have already addressed the door security issue and repaired the coffee machines. Our front desk team has been retrained to ensure timely assistance for all guests, and housekeeping has been instructed to double-check room supplies. We also had pest control visit immediately after your report to make sure everything is safe and clean for future guests.We sincerely regret that your experience didn’t meet expectations and would love another opportunity to serve you better next time.Best regards,Quality Inn & Suites Caribou Management Team
2.0分
商务出差
Thin walls, felt like I was walking in to work at the jail. Poor ventilation. Honor system for breakfast? Note saying… “please don't go in this room before 6”
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酒店回复: Hi William,Thank you for taking the time to share your feedback. We regret that aspects of your stay did not meet expectations. Your comments regarding the thin walls, ventilation, and the breakfast setup have been noted and will be reviewed with our team to ensure improvements are made where needed. We truly appreciate your feedback and the opportunity to continue improving the guest experience.
4.0分
商务出差
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Room was clean, but missing a TV remote.
Room was quiet, despite folks in 106 being SUPER LOUD ALL THE TIME.
Breakfast starts at 6 unless its Monday, I guess.
Ok hotel in rural Maine, but pretty sure there are better choices in the area.
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酒店回复: Hi Michael,Thank you for staying with us and sharing your feedback! We’re glad you found the room clean and comfortable. We apologize for the missing TV remote and any disturbance from nearby guests — we’ll make sure our team checks these details more carefully. Breakfast typically starts at 6 a.m. every day, but we’ll double-check to ensure consistency. We truly appreciate your honesty and hope to welcome you again for an even better experience next time.Best regards,Quality Inn & Suites Management Team
4.0分
情侣出游
We noticed a lot of trash in the parking area that some people just throw from their vehicles. Other than that our stay was great.
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酒店回复: Hi Richard,Thank you for taking the time to share your experience. We’re happy to hear your overall stay was great! We appreciate your note about the parking area — our team will be monitoring it more frequently to keep the surroundings clean. We hope to see you again soon for another pleasant stay.Best regards,Quality Inn & Suites Management Team
2.0分
情侣出游
Coffee non existant. No plates. Nothing but muffin and bread apples only juice watered down. Not good and no shower
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酒店回复: Hi Christine,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay — especially with breakfast and the shower. This is not the level of service we aim to provide. Your comments have been shared with our team to ensure these concerns are addressed right away. We truly appreciate your honesty and hope you’ll consider giving us another chance to provide you with a much better experience next time.Best regards,Quality Inn & Suites Management Team
一切都很顺利。欢迎、房间和早餐都很棒。一切都很好。
上次 ******* 没有退款
新经理。酒店正在装修。非常令人愉快的工作人员。舒适的床。房间非常干净，尽管有一些过时的房间。
I’m glad to be back in this cozy hotel. The atmosphere is warm and comfortable, the staff is welcoming, and everything feels just right after a long day. Always a pleasure to stay here.”
The hotel was more than accommodating. They had all kinds of personal hygiene products provided in the room and their service and kindness was wonderful. The continental breakfast was very limited. There was a toaster and several different bread products but it was still more than sufficient.
Unsecured door's anyone could enter thur side doors
Coffee machine for breakfast broken and the one in lobby also was broken attended did know anything about it and couldn't get repairs until noon
No one was ever at front desk you had to ring bell for service and they looked like they just woke up
Room supposed to have two queen size beds but they were full size
Only had one washcloth
When outside saw at three mice running around
Never stay there again
Thin walls, felt like I was walking in to work at the jail. Poor ventilation. Honor system for breakfast? Note saying… “please don't go in this room before 6”
Room was clean, but missing a TV remote.
Room was quiet, despite folks in 106 being SUPER LOUD ALL THE TIME.
Breakfast starts at 6 unless its Monday, I guess.
Ok hotel in rural Maine, but pretty sure there are better choices in the area.
We noticed a lot of trash in the parking area that some people just throw from their vehicles. Other than that our stay was great.
Coffee non existant. No plates. Nothing but muffin and bread apples only juice watered down. Not good and no shower