我住了三晚,得到的唯一客房服务就是换了毛巾——床没有整理,我也不觉得他们吸过尘。有一天,有人把他们的备用房卡和一卷垃圾袋落在了我的房间里。我把这些交到前台,告诉员工我想6号房间的人早上会来找他们的钥匙。然而,我没有得到一句感谢,也没有感觉到任何担忧。我在白天和晚上不同时间去过大堂,我敢说我**从没**见过有人坐在前台,只有一块牌子写着“服务请按铃”。他们甚至不在前台后面的办公室里。说我失望都是轻描淡写了,我敢保证我以后不会再住这家酒店,也不会再住任何Microtel旗下的酒店。别住这里了,多花20-30美元住到有室内泳池、丰盛早餐、特大号床、舒适的椅子以及可调节办公椅,房间里还有冰箱和微波炉的地方绝对更值,这些都是你在这里得不到的。去范沃特(Van Wert)的舒适酒店(Comfort Inn)或智选假日酒店(Holiday Inn Express)住吧。
The lobby was very pleasant and clean. The receptionist was very helpful and nice. Our room was very comfortable.
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酒店回复: It is so nice to receive great feedback. Thank you for noteing our hard work. Have a Merry Christmas & a Happy New Year.
3.0分
家庭亲子
The room had leftover clothes from someone else’s stay. Could be cleaner. Breakfast was just donuts. Could definitely use some upgrading.
酒店回复: Sorry
4.0分
情侣出游
Not impressed with the "breakfast" but the room was clean and bed comfortable so its ok.
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酒店回复: Thak you for the review of our hotel, we do offer clean comfortable beds at an affordable price. We are always trying to add things to the Continental Breakfast.
5.0分
其他
Bed just a little soft but everything good still would stay again very clean an well kept
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酒店回复: Thank you for the great review. We are glad that you enjoyed our clean comfortable littel hotel.
3.0分
商务出差
Over priced
Bedding was not clean, walls were dirty, carpet looked grubby. Breakfast was minimal choice, not good value at all
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酒店回复: I am sorry you were unhappy at our facility. I wish you would have told someone while you were here. I promise you the bedding was changed on the day you arrived, so I don't understand your "bedding was not clean" But I will investigate.
4.0分
其他
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Good overall…
We were able to check in early which was a huge plus since we were in town for a wedding. The staff was all very nice. Only negative was the free breakfast. It was pretty lame. I realize it was free but other hotels at least have some hot foods. Coffee was good though!
1.0分
商务出差
Nothing is unique. Staff was mean looking and not approachable. They didn’t respect my check out time and they decided to go in my room regardless of notation.
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酒店回复: I am sorry you feel this way, but you did not check-out as stated on your reservation, and we had to reach out to you because of our sold out status.
5.0分
其他
The hotel is very close to my work and the staff were very nice.
酒店位置便利,入住手续也很顺利。然而,房卡却屡次出现问题。我把包和一张房卡留在房间里,然后出去车里拿行李,用另一张卡从后门进入。但接着这张卡就打不开我的房间门了。我不得不去前台重新制作一套房卡。第二天同样的事情又发生了,不过这次值班员工说,从后门进出时这种情况经常发生。既然他们知道会这样,为什么不修好,或者提前告知客人呢?这让我压力很大。
房间本身也极其令人失望。本应能住下三位成人,但房间里只有一张大号双人床和一个窗台。没有沙发,也没有折叠床,什么都没有。根本没有休息区。你只能选择床、窗台,或者一把直背的木质书桌椅,一点也不舒服。电视比我的电脑显示器还小,肯定不超过24英寸。尽管所有广告都说房间里有冰箱,但实际上并没有。这意味着我无法在房间里放任何冷饮。早餐更是一个笑话——有一天提供的是冷的煮鸡蛋,还有冷麦片。水果很少,如果你去晚了就没有了,而且也不补添。甜甜圈是预包装的,而且已经不新鲜了。总之,没有一样是可口的。我知道酒店没有游泳池或健身房,对此我没有期待,但对于俄亥俄州德尔福斯每晚100美元的价格来说,我期待的更多。我住的是无障碍房间,因为我有两个人工膝关节,有时会觉得矮马桶和浴缸不方便。房间外门上标明是无障碍房间,但马桶很矮,而且没有淋浴,只有一个需要迈进去的浴缸。
我住了三晚,得到的唯一客房服务就是换了毛巾——床没有整理,我也不觉得他们吸过尘。有一天,有人把他们的备用房卡和一卷垃圾袋落在了我的房间里。我把这些交到前台,告诉员工我想6号房间的人早上会来找他们的钥匙。然而,我没有得到一句感谢,也没有感觉到任何担忧。我在白天和晚上不同时间去过大堂,我敢说我**从没**见过有人坐在前台,只有一块牌子写着“服务请按铃”。他们甚至不在前台后面的办公室里。说我失望都是轻描淡写了,我敢保证我以后不会再住这家酒店,也不会再住任何Microtel旗下的酒店。别住这里了,多花20-30美元住到有室内泳池、丰盛早餐、特大号床、舒适的椅子以及可调节办公椅,房间里还有冰箱和微波炉的地方绝对更值,这些都是你在这里得不到的。去范沃特(Van Wert)的舒适酒店(Comfort Inn)或智选假日酒店(Holiday Inn Express)住吧。
我已经向平台及时反映订错了,我人在加拿大,订错到美国,并截图同一时间在加拿大订房信息,仍然全款扣了我的房费!
The lobby was very pleasant and clean. The receptionist was very helpful and nice. Our room was very comfortable.
The room had leftover clothes from someone else’s stay. Could be cleaner. Breakfast was just donuts. Could definitely use some upgrading.
Not impressed with the "breakfast" but the room was clean and bed comfortable so its ok.
Bed just a little soft but everything good still would stay again very clean an well kept
Over priced
Bedding was not clean, walls were dirty, carpet looked grubby. Breakfast was minimal choice, not good value at all
Good overall…
We were able to check in early which was a huge plus since we were in town for a wedding. The staff was all very nice. Only negative was the free breakfast. It was pretty lame. I realize it was free but other hotels at least have some hot foods. Coffee was good though!
Nothing is unique. Staff was mean looking and not approachable. They didn’t respect my check out time and they decided to go in my room regardless of notation.
The hotel is very close to my work and the staff were very nice.