The room was clean, hotel was clean, staff was nice, not much as for food around the area. A little off the beaten path.
3.0分
商务出差
The hotel doesn't dampen sound very well, making it a very noisy place to sleep. If you need quiet, plan on bringing ear plugs.
3.0分
商务出差
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Unit 320 was average cleanliness; under headboard by wall filthy. Keycard did not work, had to be let in by staff each night. Asked for extra coat hangers, staff couldn't help. Asked again next day to another staff member, he found two. Parking lot, front entrance avg, to less than deisrable in tidiness and attractiveness.
4.0分
商务出差
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Not bad for the price. The only downside is it’s a small town not many food options. The staff was polite and the coffee was pretty good every morning. Very consistent parking lot had a lot of cigarette butts on the floor every night but overall a good experience there could be a little bit more housekeeper in the parking lot But for the price it’s not bad. Beds were decent, but like I said for the price I couldn’t really complain.
1.0分
其他
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This facility was dirty, rooms in disrepair, and outside was over grown. The signage outside wasn't working so difficult to find. First floor hallway had boxes stacked along wall, would have been difficult to evacuate. The fire alarm button on the elevator had a creamer cup taped over it. The elevator had not been inspected since 2023 and certificate expired January 2025. We paid extra for a room with jetted tub but as the rest of the room wasn't clean we did not use. I would never recommend this property to anyone.
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酒店回复: Hi Yulonda, Thank you for choosing the Super 8 Grayville, Il for your recent stay.We value the opinions of our guests and evaluate each message, suggestion,and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.
2.0分
其他
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Sheets had stains on them... sheets weren't fitted right for mattress... hotel staff would not provide additional towel for shower... breakfast food on Saturday contained leftover food from Friday morning... bathroom floor was in need of repair... shower curtain rod was beginning to fall down... very disappointing stay.
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酒店回复: Good morning Wendy, On behalf of the entire team at Grayville Super 8, I want to extend my sincerest apologies for the experience you encountered during your recent stay with us. We deeply regret that we did not meet the high standards of comfort and service you rightfully expect from a Wyndham property.At Super 8 we are committed to providing clean, friendly, and dependable accommodations. It's clear that we fell short of that promise, and for that, I am truly sorry. Please know that your feedback has been taken seriously and shared with our team. Thank you for bringing this to our attentioin. Your comfort and satisfaction are at the top of our priorities, and we hope to have the chance to serve you better in the future.
5.0分
其他
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Nice hotel for reasonable price.
Nothing fancy but it’s Clean and comfortable. Staff are always friendly and helpful. Pet friendly with reasonable pet fee. Free parking & Wifi. Breakfast options available and really good coffee. The A/C works great.
3.0分
其他
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Nice staff
Same breakfast everyday. Did not have Kleenex available at the counter. The room was suppose to be 2 queen beds.We got 2 full beds.
Overall the staff was nice.
5.0分
其他
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Very nice
I’ve stayed at this Super 8 many times. There was a water stain on the ceiling but, overall My room was clean and comfortable. The location is conveniently right off the interstate but is far enough to remain quiet. All staff that I’ve met are warm and friendly. Check in is quick and easy. Free parking. A/C works great. Pet friendly with Very reasonable pet fees. I will stay again.
好的
The room was clean, hotel was clean, staff was nice, not much as for food around the area. A little off the beaten path.
The hotel doesn't dampen sound very well, making it a very noisy place to sleep. If you need quiet, plan on bringing ear plugs.
Unit 320 was average cleanliness; under headboard by wall filthy. Keycard did not work, had to be let in by staff each night. Asked for extra coat hangers, staff couldn't help. Asked again next day to another staff member, he found two. Parking lot, front entrance avg, to less than deisrable in tidiness and attractiveness.
Not bad for the price. The only downside is it’s a small town not many food options. The staff was polite and the coffee was pretty good every morning. Very consistent parking lot had a lot of cigarette butts on the floor every night but overall a good experience there could be a little bit more housekeeper in the parking lot But for the price it’s not bad. Beds were decent, but like I said for the price I couldn’t really complain.
This facility was dirty, rooms in disrepair, and outside was over grown. The signage outside wasn't working so difficult to find. First floor hallway had boxes stacked along wall, would have been difficult to evacuate. The fire alarm button on the elevator had a creamer cup taped over it. The elevator had not been inspected since 2023 and certificate expired January 2025. We paid extra for a room with jetted tub but as the rest of the room wasn't clean we did not use. I would never recommend this property to anyone.
Sheets had stains on them... sheets weren't fitted right for mattress... hotel staff would not provide additional towel for shower... breakfast food on Saturday contained leftover food from Friday morning... bathroom floor was in need of repair... shower curtain rod was beginning to fall down... very disappointing stay.
Nice hotel for reasonable price.
Nothing fancy but it’s Clean and comfortable. Staff are always friendly and helpful. Pet friendly with reasonable pet fee. Free parking & Wifi. Breakfast options available and really good coffee. The A/C works great.
Nice staff
Same breakfast everyday. Did not have Kleenex available at the counter. The room was suppose to be 2 queen beds.We got 2 full beds.
Overall the staff was nice.
Very nice
I’ve stayed at this Super 8 many times. There was a water stain on the ceiling but, overall My room was clean and comfortable. The location is conveniently right off the interstate but is far enough to remain quiet. All staff that I’ve met are warm and friendly. Check in is quick and easy. Free parking. A/C works great. Pet friendly with Very reasonable pet fees. I will stay again.