酒店回复: Dear Ioana, Thank you for sharing your experience at the MEININGER Hotel Paris Porte de Vincennes. We are sorry to hear that your stay did not meet your expectations and that you encountered significant issues during your time with us. Regarding cleanliness, we would like to specify that our rooms are cleaned upon request, and we encourage our guests to communicate such needs at least one day in advance to ensure efficient service from our housekeeping team. We apologize if this aspect was not properly managed during your stay, and we will review our communication methods with our staff to avoid similar situations in the future. As for the size of the rooms and the absence of a mini-fridge, we understand that this may have affected your comfort. We are always committed to improving our guests' experience and will take your feedback into consideration. We are sorry to hear that you had difficulties with communication after your stay. Our intention is always to maintain an open and respectful dialogue with our guests. We will carefully examine how we manage communications regarding forgotten items to ensure fair and professional treatment. Finally, we apologize if the service and quality of breakfast did not meet your expectations. Our efforts are constantly aimed at improving the services offered, and we will take your comments into account. Thank you once again for your feedback, and we hope to have the opportunity to demonstrate better service to you in the future. Best regards,
酒店回复: Cher Alain, Merci d'avoir partagé vos commentaires concernant votre récent séjour au MEININGER Hotel Paris Porte de Vincennes. Nous sommes ravis d'apprendre que vous avez trouvé notre emplacement pratique et que vous avez apprécié la qualité de notre buffet de petit-déjeuner. Vos remarques positives sur notre équipe de réception sont également très appréciées, car nous nous efforçons de fournir un environnement accueillant pour tous nos invités. Nous comprenons vos préoccupations concernant la température dans votre chambre. Dans le cadre de notre politique hôtelière, nos chambres sont équipées d'un système de ventilation plutôt que de climatisation, permettant aux clients de choisir entre air chaud ou froid. Nous apprécions vos commentaires sur le bruit du système de chauffage et nous en tiendrons certainement compte pour de futures améliorations. En ce qui concerne les chaînes de télévision, nous reconnaissons l'importance de répondre aux besoins de notre clientèle diversifiée, qui comprend de nombreux clients internationaux. Nous travaillons continuellement à améliorer nos options de divertissement, et votre contribution est cruciale alors que nous évaluons nos offres. Nous prenons en compte votre préoccupation concernant l'isolation phonique, surtout compte tenu de notre proximité avec le périphérique. Notre équipe est dédiée à garantir que tous les clients vivent un séjour confortable et nous encourageons les clients à informer la réception de toute gêne qu'ils pourraient rencontrer. Enfin, nous vous remercions pour vos commentaires sur la taille de notre hall. Nous visons à créer une atmosphère accueillante, et vos idées nous aident à continuer à améliorer l'expérience des clients. Merci encore une fois pour vos précieux commentaires. Nous espérons vous accueillir à nouveau dans le futur. Cordialement,
酒店回复: Chère Julie P, Nous vous remercions pour votre retour sur votre séjour dans notre établissement. Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes, en particulier concernant la propreté de votre chambre. Vos commentaires sont précieux et seront pris en compte pour améliorer nos services. Nous sommes ravis que vous ayez apprécié l'accueil de notre équipe de réception. Cordialement, MEININGER Hotel Paris Porte de Vincennes
酒店回复: Dear Escape, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel to be perfect for families, and that you appreciated the comfort of our beds and the cleanliness of your room. It is gratifying to know that you felt the value of our pricing, especially given our location, which allows us to offer competitive rates compared to other hotels in Paris. We are particularly pleased to hear your kind words about Mohamed. Our team strives to provide excellent service and create a welcoming atmosphere for all our guests, and it is wonderful to know that he contributed positively to your mornings. While we understand that our distance from the city center may pose some inconvenience, we are glad you found public transport options accessible. Should you have any further suggestions or feedback, please feel free to reach out. We value your input as we continuously strive to enhance our guests' experiences. Thank you once again for your kind review. We hope to welcome you and your family back to MEININGER Hotel Paris Porte de Vincennes in the future. Best regards, Team MEININGER Paris Porte de Vincennes
酒店回复: Dear Fabiola F, We sincerely appreciate your feedback regarding your recent stay. We apologize for the cleanliness issues you encountered, which fall below our standards. Additionally, we regret that our staff did not meet your expectations in providing clear explanations. Your comments will be considered for improvement. Best regards, Team MEININGER Paris Porte de Vincennes
酒店回复: Dear Patrizia B, Thank you very much for taking the time to share your positive experience at MEININGER Hotel Paris Porte de Vincennes. We are delighted to hear that you found our hotel charming and that your accommodations were comfortable for your stay. It is wonderful to know that the amenities provided in your room met your needs, especially the availability of USB ports, which we believe enhances the convenience for our guests. We appreciate your understanding regarding our cleaning policy. As you mentioned, we only clean the rooms upon request to promote sustainability and minimize the use of water and cleaning chemicals. We are glad that this arrangement worked well for you during your week-long stay. Furthermore, we are thrilled to hear that you enjoyed our breakfast offerings. Our team strives to provide a diverse selection to cater to various tastes, and it is gratifying to know that you found it satisfying and a great value compared to local cafes. We will certainly pass along your kind words to our staff, especially Mohammed, who welcomes our guests with a warm smile. Your observations about the breakfast clean-up process being similar to fast-food establishments are appreciated. It is our aim to maintain a tidy environment for all guests, and we thank you for participating in that effort. Lastly, we are pleased that our location, though a short walk from the metro, was convenient for you. We would be honored to welcome you back on your next visit to Paris. Best regards, Team MEININGER Paris Porte de Vincennes
酒店回复: Ciao Gennaro, Grazie per il tuo feedback! Siamo felici che abbia avuto un'ottima esperienza con noi! È un piacere leggere parole e complimenti così belli e ci assicureremo che ogni team sia informato. Speriamo di vedervi molto presto! La reception, Hotel Meininger Paris
酒店回复: Dear Josu84, Thank you for taking the time to share your positive experience at MEININGER Hotel Paris Porte de Vincennes. We are delighted to hear that your family enjoyed their stay with us in September 2025. It is wonderful to know that the children's play areas and the café contributed to a pleasant atmosphere for your family. We take pride in maintaining clean accommodations and providing comfortable sleeping arrangements, and we are glad that you found your room to be satisfactory. Our location is indeed convenient for accessing the metro, allowing our guests to explore the vibrant city of Paris with ease. We appreciate your kind words and hope to have the pleasure of welcoming you and your family back in the future for another enjoyable stay. Goodbye and best wishes, MEININGER Hotel Paris Porte de Vincennes
糟糕的入住体验和令人震惊的服务。房间狭小、肮脏,没有迷你冰箱,床垫塌陷且极不舒服。清洁状况几乎为零:尽管我多次要求,房间却两天都没打扫。由于酒店员工的混乱无序,我被迫在午夜后带着两个小孩换房。早餐也平平无奇。最糟糕的是退房后:我收到一封邮件,里面荒谬且带有侮辱性的指控,说我的羽绒被和枕头不见了。这简直是荒谬至极,而且非常严重——要把那一床羽绒被搬走,恐怕得用掉一整个行李箱!这种行为令人无法接受,而且可能带有歧视性。我绝对不推荐这家酒店。以后绝不再来。
酒店位置优越,距离地铁站仅10分钟路程。前台服务不错,但大堂非常大,给人一种置身火车站的感觉。房间很干净,但有点冷;我无法调高温度,温度设定在19摄氏度。无论如何,暖气应该关掉,因为它噪音太大。数字电视的选择有点奇怪,考虑到酒店有很多外国客人,有很多外国频道,但法国频道却不全!由于酒店毗邻巴黎环城公路,隔音效果有待提高。自助早餐非常丰盛,电梯里有指示牌显示每天和每个时间段的早餐供应情况,非常实用。账单价格合理。
2021年酒店开业时我们去了那里,非常喜欢这家酒店。我们想再去一次,但结果却令人失望……房间的清洁工作有些不尽如人意……马桶座圈上有头发,浴室搁板上有绒毛或大灰尘,窗户把手坏了……一条毛巾只能供两个人使用。前台人员的服务无可挑剔,高效友好。
非常适合带孩子入住的酒店。房间里有一张双层床和一张双人床。床垫舒适,房间干净整洁。唯一的缺点是离巴黎市中心有点远,虽然地铁和公交车到处都很方便。由于距离较远,这家酒店的价格只有市内其他酒店的一半,但考虑到这一点,还是值得的。特别要感谢Mohamed;他每天早上吃早餐时都会面带微笑地和你打招呼,那种友善的氛围很难得!
酒店交通便利,步行10分钟即可到达地铁1号线。清洁度不佳;我们发现墙壁很脏,房间里有异味,床单也有破洞。工作人员没有提供任何帮助,解释也不清楚。
我们住了一周,酒店很棒。房间不大,但我们三个人玩得很开心,房间空间足够放衣服和其他东西,而且非常温馨,酒店里应该有十个USB接口吧!!!这在其他酒店是看不到的。浴室也很棒,有很多架子可以放东西。他们不提供清洁服务对我们来说不是问题,一周来我们都没要求过。看了评论后,我对早餐有些怀疑,事实上我们根本没订早餐,但巴黎的酒吧很贵,一杯卡布奇诺要5到8欧元。所以有一天早上我们尝试了酒店的早餐。我们非常满意,我不明白为什么会有负面评论,酒店里真的什么都有,从甜的到咸的,从水果到麦片,应有尽有。所有工作人员都非常友好,从展示食物的工作人员到在早餐室门口迎接我们的穆罕默德。不用说,我们之后每天早上都吃了早餐。早餐后需要清理桌子,房间尽头有放剩菜的容器和放脏盘子的餐车,总之,就像快餐店一样,没什么奇怪的。地铁站离这里大约500米,但步行即可到达。如果我再去巴黎,我想我还会再住这家酒店。
我和丈夫在六月到七月期间在这家酒店住了四晚,网上的一个视频宣传这家酒店又好又便宜,引起了我的注意。除了房间非常小之外,这里根本没有衣柜,只有几个衣架挂在杆子上,行李箱只能放在地板上,占用的空间很小,没有小冰箱可以冷藏水(外面 40 度的时候有小冰箱就很方便了),最重要的是没有空调。房间里只有通风设备,可以将温度比外面低几度,所以你要么呆着不动,要么只要一动就会又热又汗。窗户也是锁着的,工作人员只在要求时才开窗,所以如果你晚上觉得热,就必须穿着睡衣去接待处要求开窗。除非明确要求,否则不提供客房清洁服务。他们把这当成“环保”服务,但实际上他们只提供两条毛巾(两条浴巾,一条洗手巾,仅此而已),我实在不明白每天打扫房间有什么浪费。作为经济型酒店之一,他们也接受学校团体。事实上,我们入住的第二天,来了两辆载满青少年的大巴,幸好他们没有被安排在我们所在的楼层,否则就太可笑了。我们没有尝试早餐,但前台在一天中的任何时候都会飘来咖喱和香料的味道,所以我也不知道……总之,我们尝试过一次,但不会再去了,我们宁愿多花点钱,但至少房间里有空调,还有可以随意打开的窗户……哦……我忘了……我们在床底下发现了一条内裤和一些袜子……清洁工作真是太棒了……
体验很棒,受到了热情周到的接待。房间配备了基本的生活用品。早餐很棒。厨房设施齐全,可以自己烹饪任何想吃的东西,非常适合家庭入住。儿童游乐区也能让孩子们玩上一会儿。不过,我们并没有觉得离地铁1号线很近。
我无话可说,它看起来不像两星级酒店,性价比超高。早餐种类丰富,优秀的员工24小时待命,最重要的是,它是一家特殊情况的服务中心,快速且贴心周到。我会向所有朋友推荐这家酒店。下次出国旅行,我首先会考虑这家酒店。谢谢
我们于2025年9月入住了这家酒店。我们非常喜欢。我们全家一起旅行,孩子们非常喜欢。酒店有供孩子们玩耍的区域和自助餐厅。房间配有一张双层床和一张大双人床,浴室也很干净。入住体验非常愉快。酒店相当新。至于距离,从酒店步行约10分钟即可到达地铁站,乘坐地铁约40分钟即可到达巴黎市中心。