酒店回复: Dear James, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel’s leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear Susie, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel’s leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear channa,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel’s leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear Lynette,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
酒店回复: Dear Yvonne,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
酒店回复: Dear Denise, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel’s leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: Dear Jared,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
酒店回复: Dear Sofia, Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the dining experience provided to our guests.You brought to my attention that during your recent stay, we fell short of meeting your expectations while dining at breakfast. Your experience has been shared with the Breakfast Manager who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the dining experience in the future.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.
酒店回复: Dear Tina,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
酒店回复: Dear Karlheinz,On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
不要再收停车费了！！！你们太荒谬了。酒店周围都有免费街边停车位。而且，没有客人会试图把车停在酒店停车场。你们只是在欺骗那些没有考虑其他选择的客户。除此之外：我预订了 5 人间。房间里只有三条毛巾。他们在图片上展示的沙发睡起来不舒服。此外，我们入住的第二天或第三天客房服务没有来，所以我不得不两天都打电话叫服务员来服务。枕头质量很差。早餐很一般。
舒适的酒店，地理位置优越，位于海滩对面。步行即可到达餐厅和酒吧。我很失望地得知他们的温水泳池无法使用，这也是我选择这家酒店的主要原因。我前一天打电话，被告知泳池可以正常使用。办理入住时客户服务很好。我要求加床，很快就送到了我的房间。我们非常喜欢早餐，有很多选择，包括无麸质早餐。大堂还有一家酒吧，提供欢乐时光。
我很喜欢这家酒店，但服务本来可以更好，我花了三次才拿到干净的毛巾，我不得不自己去拿。我们需要额外的毛巾，因为当你打开淋浴时，毛巾会洒得到处都是，而地板湿的时候会很滑。我确实喜欢冰箱里有制冰机。我希望大楼里有节制装置，而不是晚上只有酒吧。
我们选择这家酒店是因为地理位置优越，而且允许携带宠物入住。房间大小非常合适，即使为我们的小狗搭建了宠物窝，房间仍然很宽敞。如果我们住得更久一点，感觉会更好，因为除了食物，我们做饭和用餐所需的一切都在小厨房里。酒店很干净，员工友好且乐于助人。一定会再次入住！
位置优越，干净
7 月 4 日，我们前往科珀斯克里斯蒂观看海湾烟花。我们非常享受这次旅行。我们的特大号单间套房大小合适。房间非常干净，是海滩游玩后放松的好地方。附近有很多吃饭的地方。就在水边！工作人员友好热情。我们一定会再来，并要求住在同一个房间。
入住过程很顺利，我们房间的门是开着的，不需要房卡，浴室很脏，到处都是头发，枕头乱糟糟的，也没有停车位。我们不得不把车停在街对面的一个公共公园里。我要求酒店工作人员从我的住宿中免除停车费。
优点：位置优越，水景不错。步行即可到达附近的餐厅。工作人员很友好。
缺点：床不舒服，枕头很平。我们在其中一个抽屉里发现了非处方药，我 6 岁的孩子在沙发垫边上发现了一袋打开的糖果。他们为客人准备的洗发水/护发素已经用完了。
酒店交通便利，可轻松前往海滩和附近的餐厅。总体而言，这是一次不错的住宿体验。唯一的问题是他们的早餐。我们周末入住，酒店说早餐供应至 10 点，但大多数食物都被收起来了，或者在 9:30 之后没有补充。如果是这样的话，他们应该更改早餐供应时间。我住过其他酒店，他们会在早餐结束前补充食物。我们 9:20 下楼，以为还有充足的时间吃饭，但事实并非如此。
我和我的家人非常喜欢这家酒店。工作人员非常友好热情。我觉得他们很乐意照顾我们。早餐很棒。酒店和房间都很干净。你可以看出他们对自己的清洁和客户服务非常自豪。我们真的很享受我们的住宿。
酒店靠近市中心，有很多不错的餐饮选择；工作人员非常友好和乐于助人，早餐是高水平的美式标准；清洁度是一个问题（床上有碎屑和毛发）