酒店回复: On behalf of the entire hotel team, I want to thank you for choosing to stay with us during your recent travels to Austin and taking the time to fill out our guest satisfaction survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
酒店回复: On behalf of the entire hotel team, I want to thank you for choosing to stay with us during your recent travels to Austin and taking the time to fill out our guest satisfaction survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
酒店回复: On behalf of the entire hotel team, I want to thank you for choosing to stay with us during your recent travels to Austin and taking the time to fill out our guest satisfaction survey. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
3.0分
商务出差
原文
翻译提供方:Google
洗手间和卧室是连在一起的,厕所和淋浴间没有锁,通风也不好
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酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area.
设施比较简单,靠近机场方便出行。
很棒的酒店,员工非常乐于助人。
他们说我不是万豪旅享家会员,所以无法恢复我的会员资格。我曾多次入住雅乐轩酒店,包括奥斯汀和阿什维尔的雅乐轩。此外,凌晨1点到5点之间,其他客人非常吵闹。
很棒的酒店,但有几点需要改进
我很喜欢住在雅乐轩。真希望房间里能有熨斗和熨衣板。房间结构和设施都很棒。每天有50美元的意外险费用可以退还。退还需要一段时间。温德姆酒店当天就能退款。帮你办理入住的工作人员人品可以再好一些。另外,你现在需要按次付费停车了。
门都坏了。工作人员还搞砸了我的机场接送,差点因为他们的失误导致我的航班延误。
我的房间也没有打扫干净。马桶是之前住户留下的,还没冲干净。真让人怀疑他们到底有没有打扫干净。
工作人员很友好,在我们需要帮助时总是竭尽全力——他们详细解答了我们的问题。房间干净整洁,而且他们主动提供了干净的毛巾。我们还会再来的!
很棒的酒店
住宿体验非常棒。前台非常热情,入住手续办理得也非常快捷。我1000%推荐这家酒店。感谢你们所做的一切!
入住时没有告知停车事宜,而且付款也完全没有帮助,我担心了一整晚车会被拖走。就连付款和拖走都很困难。一点也不好。
下次还想再去的地方!
位置很好,靠近高速公路,所以有些噪音。除此之外,我对价格和房间条件非常满意。
洗手间和卧室是连在一起的,厕所和淋浴间没有锁,通风也不好