The front desk staff provided excellent service — friendly, helpful, and always ready to answer questions. They also assisted with parcel collection. The environment is comfortable, and the location is very convenient. It’s within walking distance to Nanjing Road, and about a 10-minute walk to Joy City Jing’an.
We stayed in a suite that was very new and quiet, making it ideal for families with children. We are two adults with two kids, and the space was more than sufficient and very comfortable. The housekeeping staff were also very kind and friendly.
Overall, we had a great stay and would definitely recommend this place!
酒店靠近南京路步行街，对面就是四行仓库，房间干净卫生，设施齐全，性价比高，工作人员服务周到，环境安静，住的非常舒服
非常满意的一次上海住酒店经历，交通很便利，地铁打车都可以，甚至步行可至南京路！对环境也很满意，面对着苏州河和四行仓库，真的不是非黄浦江不可，苏州河也很好！服务态度也是很好，前台的工作人员很耐心细致，还帮我们升级了房间，早餐也很不错，虽然不是多豪华的早餐，但是品类足够了，出品还非常不错，厨师也很用心。这价钱绝对超值，下次来上海还要住这里？
从办理入住到退房离店，全程高效又省心。前台工作人员亲切随和，快速完成入住。进入房间的第一感受就是干净利落，屋内毫无异味，床品平整洁净，整洁的环境，完美适配出行打卡的所有需求，强烈推荐！
来上海旅游选对了酒店真的太加分！上海广场嘉廷酒店的体验完全超出预期，必须认真好评～ 酒店位置绝了，步行4分钟就到新闸路地铁站6号口，去南京路步行街、人民广场溜达十分钟就到，打卡外滩、四行仓库也超方便，出门就是苏州河景观步道，夜景格外惬意，前台服务超级好，很乐于助人，推荐推荐！！
强力推荐！
前台服务态度非常好，有问必答，亲切又友好，还可以帮忙代收快递。整体环境舒适，地理位置非常方便，步行即可到南京街，约10分钟步行路程可到静安大悦城。
我们入住的是套房，房间很新，也非常安静，很适合带小朋友的家庭入住。我们是两位大人加两位小孩，空间充足、住得很舒服。清洁阿姨也非常友好，让人感觉很贴心。
整体入住体验非常满意，强烈推荐！
Highly recommended!
The front desk staff provided excellent service — friendly, helpful, and always ready to answer questions. They also assisted with parcel collection. The environment is comfortable, and the location is very convenient. It’s within walking distance to Nanjing Road, and about a 10-minute walk to Joy City Jing’an.
We stayed in a suite that was very new and quiet, making it ideal for families with children. We are two adults with two kids, and the space was more than sufficient and very comfortable. The housekeeping staff were also very kind and friendly.
Overall, we had a great stay and would definitely recommend this place!
酒店位置很好就在四行仓库对面。前台服务很好，很贴心，入住时候告诉了我酒店有健身房和洗衣房使用。酒店大堂有茶水和咖啡可以喝。酒店的床很舒服，很大。房间也很宽敞，带小孩住也很适合。很满意的一次入住体验。超级推荐
首先从入住就不顺利，刷房卡刷不开。正好工作人员在旁边核实信息之后用她的房卡给开了门，后续工作人员给换了一张，非常影响心情。晚上睡觉才发现窗帘短透光，有一个窗户关不严透风，窗户对面是没人住的破房子，看着瘆人。隔音差到半夜还能听到外面的动静，而且床靠近门，门的隔音更差，外面动静听的一清二楚导致一晚上基本上没睡。早上才发现门口就摆着一台空气净化器，呼呼的开着，晚上睡觉还在想这声音从哪里传来的，半夜睡觉你们也不给关么。被罩还有破洞，水壶倒水处是生锈的 根本没办法用。按照电话上的提示前台电话是拨不通的。酒店位置在一个小胡同里，附近没有什么吃的不方便。早上定了外卖，到了说用机器人送上来结果等了20多分钟没送，前台电话也打不了，自己下楼去拿了上来。这次真是很差的体验，500多的价格配置不如住快捷酒店 设备老旧，吹风机也不好用，要一直按着吹风。庆幸就定了一天，果断换地方住
酒店地理位置很好，离地铁站近，离南京路外滩也不远，服务员态度好，我忘记带充电线前台还帮我找了一个，离店还送了小零食，整体感觉不错。
酒店前台服务态度很好，酒店的位置也很好，步行就能到人民广场，酒店一楼有洗衣房烘干机免费使用，酒店很好，有送餐机器人
酒店前台服务态度好 酒店位置好步行就能到人民广场附近 酒店一楼有洗衣房和健身房免费使用 很满意 有机器人免费送餐