酒店回复: Dear GuestThank you very much for your wonderful review and for the excellent score you awarded us — we truly appreciate your kind recognition. 😊We are delighted to read that you enjoyed our recently renovated residence-style hotel and found the rooms spacious and comfortable. It’s especially rewarding to know that you appreciated the kitchen facilities, from the refrigerator and dishwasher to the quality utensils and tableware. We’re proud to offer well-crafted Italian kitchens, and your compliments about the craftsmanship mean a great deal to us.We’re also pleased that our location proved convenient, with the train station and the nearby supermarket both within easy walking distance. It’s great to hear that you found the supermarket so well stocked and enjoyable to explore!Thank you again for sharing your experience. We truly hope to welcome you back for another pleasant stay in the future.Warm regardsCarloStayCity Aparthotel

酒店回复: Dear Gao,Thank you very much for your wonderful review!We’re truly happy that you appreciated our convenient location near Venezia Mestre railway station, the nearby supermarket, and the convenience of having a kitchenette in the apartment.We’re especially pleased to hear that you had a positive experience with our staff, our colleague will be very happy to read your kind words 😊Thank you as well for mentioning the focaccia shop downstairs!We hope to welcome you again soon. Warm regardsBeatrice

酒店回复: Dear Mly6Thank you so much for your wonderful review! 🌟We’re truly delighted to hear that you enjoyed the excellent location, the spacious suite, and the cleanliness and equipment of the apartment. It’s great to know that our service and breakfast offerings met your expectations as well.Your kind words mean a lot to our team and motivate us to keep delivering the best possible experience. We sincerely hope to have the pleasure of welcoming you back as our guest again in the future! 😊Warm RegardsCarloStayCity Aparthotel

酒店回复: Dear GuestThank you so much for your wonderful review and for the high score you gave us! 😊We truly appreciate you taking the time to highlight the excellent location, the fully equipped kitchen, and the security of the building.We are especially happy that you enjoyed the aparthotel solution: having a comfortable in-room kitchen equipped with every comfort is ideal for families who want to feel independent and free from fixed schedules, while still enjoying all the services and safety of a professional reception.Making our guests feel truly at home, relaxed, and well taken care of is always our top priority. Your kind feedback means a lot to us, and we truly hope to welcome you again soon! 🌟War RegardsCarloStayCity Aparthotel

酒店回复: Dear GuestThank you so much for your wonderful review and for the excellent rating! 😊We’re truly happy to hear that you loved the location, the cleanliness of the hotel, and the convenience of having restaurants nearby. It’s great to know that the in-room coffee machine and kitchenette made your stay more comfortable and practical.We really appreciate your understanding regarding the check-out time, and we also thank you for mentioning the noise from the nearby tracks—your feedback is very valuable to us. Knowing what our guests experience helps us continue to improve.We always do our best to make our guests feel at home, offering all the comforts they need for a pleasant and relaxing stay.Thank you again for choosing to stay with us and for taking the time to share such thoughtful feedback. We hope to have the pleasure of welcoming you back in the future! 🌟Warm RegardsCarlo StayCity Aparthotel

酒店回复: Dear Mr GuestThank you so much for sharing your experience. It sounds like the room and amenities—especially the spacious layout and the convenient dishwasher—made your stay comfortable, and I'm glad to hear the bathroom was clean and the overall atmosphere felt safe and peaceful.At the same time, I’m sorry you encountered dust on the table and other surfaces. Even a small detail like that can take away from an otherwise positive stay, and your noticing it is completely understandable.It’s great that the location worked well for you, with easy access to the station and plenty of good restaurants nearby. And it’s nice to hear that the check-in staff were friendly and able to communicate clearly in English.Thank you again for your thoughtful feedback—it really helps paint a full picture of your experience.we hope to see you again in the next futurewarm regardsCarlo Staycity Aparthotel Mestre

酒店回复: Dear Guest,Thank you so much for your kind review! We’re delighted to hear that you appreciated our cleanliness, convenient location near the train station, and the hospitality of our team.It’s always our pleasure to assist with anything you may need, and we’re glad you found our front desk helpful for additional amenities like toothbrushes and slippers.We truly appreciate your support and hope to welcome you back again soon!Warm regards,Beatrice

酒店回复: Dear Mr YinghuashuxiadeyizhiwangThank you so much for your wonderful feedback and the excellent rating!We’re truly happy to hear that your experience exceeded expectations — from the early check-in to the spacious room and great value. It means a lot to us that you felt well taken care of, and we’re grateful you chose to stay with us.We hope to welcome you back again soon! 🌟Warm RegardsCarlo StayCity Aparthotel Mestre

酒店回复: Dear Guest,thank you very much for your wonderful review!We’re delighted to hear that our staff made you feel welcome and that you enjoyed the bright, comfortable, and clean room.We’re also glad the excellent location near the train station and our delicious breakfast contributed to a great stay.We look forward to welcoming you back on your next visit to Venice!Best regards,Valentina

酒店回复: 尊敬的客人： 非常感谢您精彩细致的评价！ 我们很高兴听到您入住愉快，并觉得这间单间公寓设施齐全，位置便利。厨房设施、附近的超市和交通选择让您住得更加舒适，我们深感欣慰。 特别感谢您提到欣达——我们很高兴听到她给我们留下了积极的印象！我们一定会将您的好评分享给她和团队的其他成员。 我们非常感谢您的推荐，并希望在您下次威尼斯之旅时再次欢迎您！ 此致， 瓦伦蒂娜