酒店回复: Dear Pierre- Anne, Thank you for reviewing us. We apologize for the inconvenience throughout your stay as we hope you will give us another chance in the near future! Sincerely, AC Hotel by Marriott Portsmouth
5.0分
其他
Beautiful Hotel. Our room was lovely. We requested an 8:30 wake-up. Never got the call and had to rush to get to our flight.
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酒店回复: Thank you for your feedback, and we’re very sorry your wake-up call didn’t come through. We’ve reached out directly in hopes of making this right and hope to welcome you back for a smoother stay.
3.0分
其他
Average
Thank you for addressing Mold on the outside of shower, issue with rental car, sink backup in bathroom
Why no robes, makeup mirror in bathroom vanity?
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酒店回复: Thank you for your feedback and for giving us the opportunity to address the mold, rental car issue, and bathroom sink backup during your stay. We’re glad we could assist, and we appreciate you bringing these matters to our attention.Regarding the absence of robes and a makeup mirror at the vanity — we understand how these amenities can enhance the guest experience, and we’ll be sure to share your suggestions with our team for future consideration.Thank you again for your valuable input, and we hope to welcome you back for an even better stay.
4.0分
其他
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Nice place well located w a few issues
Nice enough place well located steps to downtown. Room was clean and nice w comfy bed. Room lacked bureau for clothing storage. Bathroom and shower nice but you may want to do something about slippery shower floor. My big grip is the mandatory $45/night valet parking.
4.0分
情侣出游
The property was very nice, would have been better if there was less construction going on next to the property
5.0分
情侣出游
Its been a quiet a while since a hotel Ive stayed at was operating as well as this one is. Top notch in every way over 4 days. Impressive!
5.0分
其他
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We will definitely be back!
We were very impressed! The front desk and valet attendants especially were so friendly and accommodating! Definitely where we will stay again!
5.0分
家庭亲子
This is my third stay and I love the hotel! Great location and amenities and very friendly staff.
5.0分
家庭亲子
Beautiful hotel. Breakfast at $22 was well worth it. Staff was very helpful.
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酒店回复: Thank you for your review! We’re glad you enjoyed our beautiful hotel and helpful staff. It’s wonderful to hear you loved our European breakfast, especially the tarts, prosciutto, and toast. We hope to welcome you back soon!
酒店很新,停车方便,晚8到早8免费street parking
客房服务很差。
房间不干净。
Beautiful Hotel. Our room was lovely. We requested an 8:30 wake-up. Never got the call and had to rush to get to our flight.
Average
Thank you for addressing Mold on the outside of shower, issue with rental car, sink backup in bathroom
Why no robes, makeup mirror in bathroom vanity?
Nice place well located w a few issues
Nice enough place well located steps to downtown. Room was clean and nice w comfy bed. Room lacked bureau for clothing storage. Bathroom and shower nice but you may want to do something about slippery shower floor. My big grip is the mandatory $45/night valet parking.
The property was very nice, would have been better if there was less construction going on next to the property
Its been a quiet a while since a hotel Ive stayed at was operating as well as this one is. Top notch in every way over 4 days. Impressive!
We will definitely be back!
We were very impressed! The front desk and valet attendants especially were so friendly and accommodating! Definitely where we will stay again!
This is my third stay and I love the hotel! Great location and amenities and very friendly staff.
Beautiful hotel. Breakfast at $22 was well worth it. Staff was very helpful.