酒店回复: 정말 감사합니다! 즐거운 시간을 보내셨다니 다행입니다. 곧 다시 뵙기를 바랍니다!
5.0分
家庭亲子
Very well kept up. Friendly staff and clean environment in a safe location. The bed was very comfortable slept like a bay. Would stay again.
展开
酒店回复: Hello and thank you for choosing Hyatt Place Poughkeepsie and for taking the time to share your feedback. We are delighted to hear that you found our property well-maintained, enjoyed a comfortable stay, and appreciated the service provided by our team. We look forward to welcoming you back in the future.
4.0分
其他
展开
Well... The staff were great! Friendly, helpful and efficient. However the room smelled badly, the prepaid breakfast was NOT worth it. Other than that, great location!
展开
酒店回复: Thank you for your feedback and for highlighting our friendly and efficient staff! We’re glad our team and location made a positive impact on your stay. However, we sincerely apologize that the room odor and breakfast didn't meet our usual standards. We have shared your comments with our housekeeping and food and beverage teams to ensure these areas are improved immediately. We hope to have the chance to provide you with a much better experience in the future.
5.0分
其他
The room was nice & clean. Very comfortable mattress. But the staff was so nice, helpful and friendly. We’d definitely stay there again!
展开
酒店回复: It’s great to hear from you. We’re thrilled that you enjoyed a clean and comfortable room and even more grateful for your kind words about our team. Knowing that their friendliness and helpfulness stood out truly means a lot. We appreciate you choosing to stay with us and we’d be delighted to welcome you back again.
5.0分
其他
展开
The only problem I had was that there was some crumbs on my bed when I pulled the sheets back the first day there and that the sheets don’t get changed the bed just get fixed and I see that while I was on the couch doing homework.
展开
酒店回复: Thank you for taking the time to share this with us. I am truly sorry to hear about the crumbs on your bed and the concern regarding the sheets not being changed. That is not the experience we want for any of our guests. Your feedback has been shared with our housekeeping team so we can address this right away and ensure it does not happen again. We appreciate you bringing it to our attention and hope we have the chance to provide you with a smoother stay in the future.
4.0分
家庭亲子
展开
Rooms were spacious and comfortable. You only get 3 small pillows which I thought was strange. They had an onsite bar with bar style food that was decent. Would stay here again.
展开
酒店回复: Thank you for choosing Hyatt Place Poughkeepsie and for sharing your feedback. We are so to pleased to hear that you found ours rooms spacious and comfortable and that you enjoyed the bar during your stay.Regarding the pillows, we appreciate you bringing this to our attention. In the future, if you ever need extra pillows or anything else to make your stay more comfortable, we would be happy to accommodate that request prior to your arrival.We look forward to welcoming you back again soon!
非常喜欢这次预订，我在这里住了两晚。酒店房间很大，浴室也很大，我喜欢它有一个大大的洗手台，这样就可以把洗漱用品都放上面了。
自助洗衣服务价格非常合理，我还是第一次用。
所有员工都超级友善和专业，有些人甚至很有活力。看得出来他们很喜欢自己的工作。尤其是白天那位开朗的男士。
保洁阿姨也每天打扫房间。
游泳池和健身房虽然不大，但足够用了。
早餐简单但还不错。
我觉得如果能有这些就更好了：1）房间拖鞋；2）那个大电视不是智能电视。
整体都非常棒！员工很优秀，乐于助人。房间非常干净。含早餐，大家都挺喜欢的。离所有地方都很近，很方便。
设施良好，但酒店服务一般
早餐很差，不值的
酒店非常干净，工作人员很友好。
Very well kept up. Friendly staff and clean environment in a safe location. The bed was very comfortable slept like a bay. Would stay again.
Well... The staff were great! Friendly, helpful and efficient. However the room smelled badly, the prepaid breakfast was NOT worth it. Other than that, great location!
The room was nice & clean. Very comfortable mattress. But the staff was so nice, helpful and friendly. We’d definitely stay there again!
The only problem I had was that there was some crumbs on my bed when I pulled the sheets back the first day there and that the sheets don’t get changed the bed just get fixed and I see that while I was on the couch doing homework.
Rooms were spacious and comfortable. You only get 3 small pillows which I thought was strange. They had an onsite bar with bar style food that was decent. Would stay here again.