酒店回复: Dear guest,Thank you so much for your lovely review!We’re thrilled to hear that our reception team was able to assist you with an upgraded room—it’s always a pleasure to go the extra mile for our guests. We're glad you appreciated the cozy balcony and the Dyson hair dryer, and it’s wonderful to know that our central location made your stay even more convenient.We sincerely hope to welcome you back soon—your home away from home in Madrid awaits!Regards,Bárbara SoriaCoordinator
酒店回复: Dear guest,Thank you for taking the time to share your experience with us. We’re glad to hear that you found our location convenient for exploring the city, with easy access to both major attractions and public transportation. We’re sorry to learn that the room size and limited water provision did not fully meet your expectations. Your feedback is very important to us.We truly value your comments and hope to have the opportunity to welcome you again, offering an even more comfortable stay.Regards,Bárbara SoriaCoordinator
酒店回复: Dear guest,Thank you for your feedback. We’re delighted to hear that you enjoyed our convenient location near Puerta del Sol, with numerous restaurants, shops, and a Carrefour nearby. It’s great to know that you found your room elegantly decorated and our reception staff very friendly.We look forward to welcoming you back in the future.Warm regards, Bárbara SoriaCoordinator
酒店回复: 亲爱的 Asia Hopper shu，
感谢您分享您的体验。我们很高兴听到您发现我们的位置方便观光，并且喜欢附近的各种餐厅。我们也很高兴得知您从阿托查站的转车很顺利且价格合理。
我们期待着将来再次欢迎您。
此致，
Bárbara Soria
协调员
点评来源 Trip.com
5.0分
标准双人房
商务出差
位置好，距离太阳门步行大概6分钟，周边各种饭店，口味非常多。没有什么不满意的地方
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酒店回复: Dear guest,Thank you for your positive review! We’re delighted to hear that you enjoyed our convenient location, just a short 6-minute walk from Puerta del Sol. It’s great to know that you appreciated the variety of nearby restaurants as well.We’re pleased that you had a satisfying experience with us. We look forward to welcoming you back for another enjoyable stay.Best regards,Bárbara SoriaCoodinator
酒店回复: Dear guest, Thank you so much for your kind review! We are delighted to hear that you enjoyed our location, the overall atmosphere of the hotel, and found the breakfast to be good value. It is also wonderful to know that our front desk team made a positive impression — we’ll be sure to pass on your compliments!We are sorry for the mix-up with the room types. That is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. We will make sure to look into this to avoid similar issues in the future.We hope to have the pleasure of welcoming you back soon!Best regards, Esther Marquina Llorca - Room Mate Collection Alba
酒店回复: Dear guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your spacious room, the beautiful view from the window, and our convenient location. It’s also great to know that our English-speaking staff and fitness facilities contributed to making your stay even more enjoyable.Your kind words truly mean a lot to us, and we’re so pleased that you had such a satisfying experience. We hope to welcome you back very soon for another memorable stay!Warm regards,Bárbara SoriaCoordinator
推荐住！酒店前台的态度特别特别好，帮我们升级了房间，有小阳台，吹风机还是戴森的，位置特别好就在市中心，图二图三是酒店边上好吃的酸奶冰淇淋还有米其林餐厅！
办理入住又快又好。房间干净漂亮！我们住的这侧不吵。房间空间够大，能轻松摊开两个28英寸的大行李箱，毫无问题。位置很好，可以步行到很多地方。周围有很多餐馆。旁边那家希腊酸奶Kala是最好吃的。
房间不大，但是卫生间很大，3天时间就提供了一瓶水，和这个价位的标准有点不符，交通还算便利，出入景点可以步行到达，地铁站也不远
简直完美，无可挑剔！房间一尘不染，位置也超级中心。我们只在入住和退房时乘坐了公共交通工具。房间里的所有设施都非常高档。特别感谢在我们要离开的早上五六点钟帮助我们的保安人员。
位于太阳门广场附近，最近的地铁站5分钟，附近有很多餐馆、有家乐福、商店等。房间装修雅致，前台服务员非常友好，离开可以请前台call出租车到酒店门口。
超级好！升级了房型，加了10欧，早上10.就安排入住了。位置超方便，离太阳门广场很近，早餐好吃，酒店很精致很有特色。另外前台小哥很热情！下次还来！
酒店地理位置优越，去景点很方便，附近也有很多餐厅，非常棒。因为我们坐火车，从阿托查车站过来大概花了10欧元左右。
位置好，距离太阳门步行大概6分钟，周边各种饭店，口味非常多。没有什么不满意的地方
地理位置绝佳，酒店整体感觉很精致。早餐性价比高，酒店前台服务人员很周到。唯一的遗憾是订的两次双床房但都给的是大床房。
房间很大，位置好，服务生都会英语，也有健身房非常满意啦窗台的风景很好，一打开能看见一条街的风景，很 nice