酒店回复: Hello Jessica, thank you for taking the time to provide feedback! I regret that you had a difficult time on property. We do offer rooms both with shared or private bathrooms via *******, We do understand that we are a unique property set in a historic building which may not be for everyone. We hope to host you another time and work with you on finding a room that will fit your needs.
酒店回复: Hi Andrew, thank you so much for your review! We are so glad that you enjoyed your time at the Grand Lodge, and hope to host you again soon!
5.0分
其他
原文
翻译提供方：Google
房间很漂亮，床也很舒服。
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酒店回复: Hola huésped, ¡Muchas gracias por su amable reseña! Nos alegra mucho que haya disfrutado de su estancia en McMenamins Grand Lodge y esperamos recibirle de nuevo en el futuro. Saludos cordiales, Alexis, Recepcionista de McMenamins Grand Lodge
5.0分
情侣出游
This is the coolist place ever! Probably not for everyone but we love it, very eclectic and unlike any place you have been.
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酒店回复: Hello Robert, Thank you so much for your generous review! We are so glad that you enjoyed your stay at McMenamins Grand Lodge, and hope to host you again in the future. Best Regards, McMenamins Grand Lodge Front Desk Agent Alexis
1.0分
商务出差
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Unexpected Bad Stay
Terrible place, no amenities for business travelers. No refrigerators, microwaves, or TV. Not a hotel for business travelers. This is a unique hotel for those wanting to explore local history but not for comfort, convenience and amenities for those traveling for business.
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酒店回复: Hello Jeremy,Thank you for taking the time to leave a review. We regret that our establishment did not meet your needs during you stay. Our McMenamins locations are designed without in-room televisions, fridges and microwaves, to encourage guests to relax, explore the properties and enjoy the unique atmosphere we aim to create. We hope to host you again.Best regards, Alexis Front Desk AgentMcMenamins Grand Lodge
4.0分
其他
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It was a nice relaxing 30th Anniversary trip for us. We mostly brought our own food or ate elsewhere because prices were more expensive even for happy hour than we planned but other than that we enjoyed our stay.
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酒店回复: Hello, Thank you so much for your generous review! We are so glad that you enjoyed your stay at McMenamins Grand Lodge, and hope to host you again in the future. Best Regards, McMenamins Grand Lodge Front Desk Agent
4.0分
情侣出游
We got a king bed for a $ increase but more comfortable for us!
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酒店回复: Hello, Thank you so much for your generous review! We are so glad that you enjoyed your stay at McMenamins Grand Lodge, and hope to host you again in the future. Best Regards, McMenamins Grand Lodge Front Desk Agent
3.0分
家庭亲子
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I love the property, it's gorgeous. The service was not as awesome. We went out to the restaurant outside because the hotel website said they served pizza out there. We got out there, waited a long time to be seated, waited still for someone to take a drink order, and when we said we wanted to order pizza, they said they didn't serve it anymore and and hadn't taken it off the menu. This also happened while ordering drinks at another bar, out of ingredients and a cocktail on the menu that wasn't available any more
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酒店回复: Hello Kimberly,Thank you for taking time to leave us feedback for the Grand Lodge Hotel! I appreciate your input about the out-of-date website menus. We will definitely pass that along to the restaurant team! We hope to host you another time soon.
这真是一个又酷又独特的酒店。我们非常喜欢它的历史感。
我这辈子从未住过这么糟糕的地方。比体育场还吵。人们在大厅里闲逛，在房间里演奏乐器，楼下还有一支乐队在演奏，声音大得像体育场里的摇滚乐队。我到了那里，却发现房间里没有浴室也没有淋浴。我下楼说：“我要走了，我住不下去了。” 女服务员说：“好的。” 但他们没有取消房间，第二天我收到了退房链接。我打电话过去，却没有人知道，也拒绝提供任何帮助，声称我和前台的一对男女交谈时，根本没有人跟我说话。谁都不应该来这种地方。我花了这么多钱，却不得不住万豪酒店，相比之下，那里简直就是天堂。
预订前
我预订房间时没注意到它没有浴室，我每晚都要起床好几次才能上厕所（很不方便）。不过酒店和工作人员都很棒。我们只住了一晚。不得不说，这是一个非常棒的地方。
我喜欢这家酒店的独特风格和历史感。住在这里非常有趣。
房间很漂亮，床也很舒服。
This is the coolist place ever! Probably not for everyone but we love it, very eclectic and unlike any place you have been.
Unexpected Bad Stay
Terrible place, no amenities for business travelers. No refrigerators, microwaves, or TV. Not a hotel for business travelers. This is a unique hotel for those wanting to explore local history but not for comfort, convenience and amenities for those traveling for business.
It was a nice relaxing 30th Anniversary trip for us. We mostly brought our own food or ate elsewhere because prices were more expensive even for happy hour than we planned but other than that we enjoyed our stay.
We got a king bed for a $ increase but more comfortable for us!
I love the property, it's gorgeous. The service was not as awesome. We went out to the restaurant outside because the hotel website said they served pizza out there. We got out there, waited a long time to be seated, waited still for someone to take a drink order, and when we said we wanted to order pizza, they said they didn't serve it anymore and and hadn't taken it off the menu. This also happened while ordering drinks at another bar, out of ingredients and a cocktail on the menu that wasn't available any more