酒店回复: Thank you Wendy. Pleased you enjoyed your time with us but I am personally frustrated about the overflowing rubbish bins. I litter pick on our street daily and put in a complaint to the council regarding those bins first thing in the morning but it always takes a day or two for the council to help clear. The seagulls have a field day when bin lids are up but as a hotel, I work hard to ensure the immediate area is as tidy as possible for my guests.
酒店回复: Thank you for the detail. Will look into what can be done to help regarding this room and the light.
1.0分
其他
原文
翻译提供方:Google
我担心这家酒店完全是个骗局,没有停车位,没有早餐,酒吧晚上 9 点就关门了
绝对是个骗局
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酒店回复: As we explained during your stay, breakfast starts at 8am at the weekend and is served in the downstairs restaurant. You departed before this time. We also made it very clear in all correspondence that the restaurant was temporarily closed which was due to Chef circumstances. The first time we have had to do this in 17 years. Finally, it is clear in all correspondence that the street parking is free and unrestricted. It can get busy at times, but with a little patience something always comes up. We can not do more than be clear in all correspondence and welcoming all guests with a walk around to ensure they know where everything is.
4.0分
情侣出游
原文
翻译提供方:Google
真正的瑰宝,非常适合海滨
酒店回复: Amazing! Thank you and delighted you enjoyed your stay.
5.0分
家庭亲子
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Although we were unable to secure an accessibke room for my Mother, the staff were wonderful in accommodating us and were helpful and friendly. Great location, close to the beach an attractions. On street parking was a challenge but only because there are fireworks on Wednesdays during the summer.
4.0分
其他
Recommended
Floor was bit noisy and from downstairs people chatting late in night!All over not to bad.
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酒店回复: Thank you from the whole team! Hugely appreciate your time to review us
5.0分
家庭亲子
High score for the hotel, less for the area around, with felt somehow unsafe and run down.
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酒店回复: Hello Stefan. Really great to know you liked Andover House. So sorry you did not enjoy Great Yarmouth as much. So many of our guests love it and return time and time again. We know its not to everyone's taste.
在一家布置精美的酒店度过了一段愉快的时光。
房间和酒店非常干净、整洁、舒适,工作人员友好、乐于助人。唯一的缺点是淋浴间很小,有两个滑动半门,关闭时在角落相遇。当打开时,你只有侧向和斜向介入的空间。区域很好,但街道尽头有很多满溢的垃圾箱,人行道上溢出了垃圾。没有尝试食物或酒吧,所以无法发表评论。会再次入住,但下次 50 人都会要求住在 1 楼,因为 2 楼对于老膝盖来说有点贵。这是我们的错,因为我们没有费心去询问,因为在繁忙的银行假期里只住了 3 个晚上。
前台和酒吧/餐厅的服务都很棒。装饰很漂亮,休息室和房间很舒适。厨师很棒,菜品创意十足,味道鲜美。早餐不错。
唯一不好的是通往卧室的楼梯很陡。
最后一刻决定住在大雅茅斯,虽然考虑到在里面待的时间和周围环境看起来相当简陋,双人间一晚的价格还是很高,但我们可以理解,因为这是旺季。床、羽绒被和枕头非常舒适,非常干净。淋浴虽然很小,但很好,茶和咖啡设施很有用。
无法评论餐厅,因为很遗憾它已经关闭了。如果价格低一点,我们会再次住在这里。
位置极佳,仅限成人入住。不过,12 号房间很吵。人们走过吱吱作响的楼梯等。外面的光线透过非常薄的窗帘照进来,非常热。房间里有风扇,但睡觉时很吵。
床单和浴巾都很好。酒吧区不错。
我担心这家酒店完全是个骗局,没有停车位,没有早餐,酒吧晚上 9 点就关门了
绝对是个骗局
真正的瑰宝,非常适合海滨
Although we were unable to secure an accessibke room for my Mother, the staff were wonderful in accommodating us and were helpful and friendly. Great location, close to the beach an attractions. On street parking was a challenge but only because there are fireworks on Wednesdays during the summer.
Recommended
Floor was bit noisy and from downstairs people chatting late in night!All over not to bad.
High score for the hotel, less for the area around, with felt somehow unsafe and run down.