酒店回复: Dear Bryan,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, Hotel Manager
1.0分
其他
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The room was so dirty. Mold in the bathroom, vanity falling apart, no remote for tv, super hard bed. The rooms look nothing like the pictures at all. Had to change rooms because of the fridge in the room sounding like a freight train every time it ran. Second room on the second night had a bit of a better bed, but the bathroom was dirty and not clean. Tub had black mold around it, and vanity was falling apart. Very very disappointed with our stay. This place used to be so cozy and comfortable. Not anymore.
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酒店回复: Dear Julie,We are glad you chose our hotel and appreciate the opportunity to serve you. We strive to provide a comfortable stay, and it is good to know you were able to move to another room during your visit. We have noted your concerns regarding cleanliness, maintenance, and overall room condition, and these points will be reviewed with the appropriate teams. We value your feedback as we work to enhance the guest experience.Sincerely, Hotel Manager
3.0分
其他
Bed was not comfortable everything else qas basic. Good for the price. Bed could have been better.
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酒店回复: Dear Ashish,Thank you for sharing your feedback. We are glad to know the stay felt suitable for the price and that the overall experience met your basic expectations. We have noted your comments regarding the comfort of the bed, and we will review this with our team as we continue working to improve room quality. Our focus remains on providing a comfortable and well cared for environment. We look forward to welcoming you back with enhanced comfort on your next visit.Sincerely, Hotel Manager
1.0分
家庭亲子
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The only positive about this property was that we could bring our pets. The property was filled with unsavory characters and felt unsafe. There was indoor upholstered furniture soaking in the rain on the outdoor seating areas and futon soaking in the rain by the front office. There were leaves everywhere that kept blowing in the door to our room. We couldn't get the leaves out because there was a lip at the entryway. The room was musty. The bathroom fan didn't work and you could see a patch job on the drywall which was probably from mold. There was no screen on the window. The sheets were all stained and thin. There was no mattress cover so you could see the mattress through the sheet. The pillows were all feather and smelled like food. The box springs were also stained and dinged up. The roof is worn. There was a gutter coming off the roof shooting rain onto a parked customer car. I paid $300 for 2 nights of horror.
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酒店回复: Dear Sarah,We regret the inconvenience caused during your stay. While we are glad you appreciated our pet-friendly policy, we understand your concerns about the room condition and overall upkeep. Please know that your feedback has been shared with our housekeeping and maintenance teams for immediate attention. We are committed to enhancing guest comfort and safety and hope to provide you with a much-improved experience in the future.Sincerely, Hotel Manager
1.0分
其他
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The staff were terrible. Only one set of towels was provided. The power outlet was inconveniently located. There was no chair in the room, and when I asked for one, the staff brought an old chair that had been left outside for a long time and didn’t even bother to clean it.
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酒店回复: Dear Guest,We regret the inconvenience caused by the limited amenities and your interaction with the staff. Your comments have been shared with our management and housekeeping teams to address the service quality and ensure better attention to guest needs. We appreciate your input, as it helps us improve our hospitality and provide a more comfortable and pleasant experience in future stays.Sincerely, Hotel Manager
房间不干净，床也很差。总的来说，这不是一次愉快的住宿体验。
太差劲了！价格堪比汽车旅馆，住着却像是在脏乱的露营地搭帐篷。房间有异味，油漆剥落，咖啡机坏的根本不能用……整个酒店都非常非常破旧。这已经严重违反了多项建筑规范，这种状况根本就不应该对外出租。
一般般，停车方便
不推荐
它很破旧并且与图片不符。
坏的
The room was so dirty. Mold in the bathroom, vanity falling apart, no remote for tv, super hard bed. The rooms look nothing like the pictures at all. Had to change rooms because of the fridge in the room sounding like a freight train every time it ran. Second room on the second night had a bit of a better bed, but the bathroom was dirty and not clean. Tub had black mold around it, and vanity was falling apart. Very very disappointed with our stay. This place used to be so cozy and comfortable. Not anymore.
Bed was not comfortable everything else qas basic. Good for the price. Bed could have been better.
The only positive about this property was that we could bring our pets. The property was filled with unsavory characters and felt unsafe. There was indoor upholstered furniture soaking in the rain on the outdoor seating areas and futon soaking in the rain by the front office. There were leaves everywhere that kept blowing in the door to our room. We couldn't get the leaves out because there was a lip at the entryway. The room was musty. The bathroom fan didn't work and you could see a patch job on the drywall which was probably from mold. There was no screen on the window. The sheets were all stained and thin. There was no mattress cover so you could see the mattress through the sheet. The pillows were all feather and smelled like food. The box springs were also stained and dinged up. The roof is worn. There was a gutter coming off the roof shooting rain onto a parked customer car. I paid $300 for 2 nights of horror.
The staff were terrible. Only one set of towels was provided. The power outlet was inconveniently located. There was no chair in the room, and when I asked for one, the staff brought an old chair that had been left outside for a long time and didn’t even bother to clean it.