酒店回复: Hi Doug, Thank you very much for sharing your review about your recent stay. We appreciate you sharing this feedback with us.
4.0分
其他
原文
翻译提供方：Google
充电器快走！
热水浴缸没有按承诺开放。餐厅和休息室的营业时间有误导性
4.0分
其他
原文
翻译提供方：Google
价格还行的酒店，房间和床都很舒适，免费早餐不错，虽然酒店有点旧了，但服务很好
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酒店回复: Hi Jimena, Thank you for your review. We’re always working to provide great experiences for our guests and appreciate your support.
4.0分
家庭亲子
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While we found it somewhat comfortable enough for one night, it's an older property which is in need of a lot of TLC. The heater was not working so a portable one was provided but had to be shut off during the night. Specifically chose 2 queen beds and ended up with 1 and a very uncomfortable pull out couch. The breakfast was amazing. The staff we did meet were very pleasant.
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酒店回复: Hi Katarina, Thank you for sharing your experience. While we’re pleased you enjoyed the breakfast and friendly service, we apologize for the heating issue and the bed configuration not being as expected. We understand how important comfort is, and your comments will be reviewed with our team to help prevent similar situations in the future.Sincerely,Heritage Inn Hotel & Convention Centre Taber
1.0分
其他
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The first room I was given had no heat! It had a small plug in heater that was quite useless. I wore my coat for two hours waiting for the room to warm up. I finally asked for a different room. When i moved to the next room it had a heater but the fan was broken, another cold room! Finally, the third room given to me had a working heater! This motel needs serious maintenance work and upgrading!
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酒店回复: Hi Shane, Thank you for sharing your experience. We’re very sorry for the inconvenience you faced with the heating in your rooms. Your feedback has been shared with our maintenance team to ensure these issues are promptly addressed. We appreciate your patience and understanding as we work to improve.Sincerely,Heritage Inn Hotel & Convention Centre Taber
4.0分
家庭亲子
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Room was tidy and well-cared for despite the dated finishings. The staff were efficient at check in and check out. The rate had included a breakfast selection from the restaurant. I was expecting a cold buffet style, but to be able to have a wholesome hot meal was a treat!
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酒店回复: Hi Amanda, We’re delighted to hear you enjoyed your stay, especially the tidy room, smooth service, and hearty breakfast. Thank you for sharing your experience!Sincerely,Heritage Inn Hotel & Convention Centre Taber
5.0分
家庭亲子
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Check in was smooth with friendly skilled staff members. Everything was great. I had stayed at a Heritage Inn before and this one met the standards. Beds and pillows were comfortable!
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酒店回复: Hi Lisa, We’re delighted you had such a positive experience! Thank you for your kind words about our team and the comfort of your stay, we’re happy to have met your expectations once again.Sincerely,Heritage Inn Hotel & Convention Centre Taber
3.0分
其他
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It’s dated. It was one night just needed a place to stay, the best part was how good the breakfast was the next morning. It was quiet and met our needs for the night but I wouldn’t do an extended stay.
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酒店回复: Hi David,Thank you for your review. We’re glad to hear you enjoyed the breakfast and had a quiet, comfortable stay that met your needs. We appreciate your feedback about the property and will keep it in mind as we continue making improvements.Sincerely,Heritage Inn Hotel & Convention Centre Taber
是个不错的住处，也是附近最便宜的。
很棒的客户服务。
大厅登记处臭气熏天，就像脏地毯被一种难闻的香精或香料味掩盖了一样。第二天，我的夹克上还能闻到这种味道。
我订了两个房间，都没有暖气，这是4月3日。他们给了我们一个空间加热器。没有退款，也没有提供任何折扣。另外，我觉得在卡上存250美元的两天损坏押金有点贵。
充电器快走！
热水浴缸没有按承诺开放。餐厅和休息室的营业时间有误导性
价格还行的酒店，房间和床都很舒适，免费早餐不错，虽然酒店有点旧了，但服务很好
While we found it somewhat comfortable enough for one night, it's an older property which is in need of a lot of TLC. The heater was not working so a portable one was provided but had to be shut off during the night. Specifically chose 2 queen beds and ended up with 1 and a very uncomfortable pull out couch. The breakfast was amazing. The staff we did meet were very pleasant.
The first room I was given had no heat! It had a small plug in heater that was quite useless. I wore my coat for two hours waiting for the room to warm up. I finally asked for a different room. When i moved to the next room it had a heater but the fan was broken, another cold room! Finally, the third room given to me had a working heater! This motel needs serious maintenance work and upgrading!
Room was tidy and well-cared for despite the dated finishings. The staff were efficient at check in and check out. The rate had included a breakfast selection from the restaurant. I was expecting a cold buffet style, but to be able to have a wholesome hot meal was a treat!
Check in was smooth with friendly skilled staff members. Everything was great. I had stayed at a Heritage Inn before and this one met the standards. Beds and pillows were comfortable!
It’s dated. It was one night just needed a place to stay, the best part was how good the breakfast was the next morning. It was quiet and met our needs for the night but I wouldn’t do an extended stay.