A little more attention to detail could be done by housekeeping towel shelving as well as furniture and window sills need to be dusted thoroughly the vanity mirror was spotted with some mineral deposit at base of faucet. Overall room was in good condition and it was a very quiet place to stay
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酒店回复: Hello Cynthia,Thank you for taking the time to provide your feedback. We're glad to hear you enjoyed the overall condition of your room and the peaceful environment. Your comments regarding housekeeping will be shared with the relevant team to ensure they are addressed for future guests. We appreciate your observations and hope to welcome you back again for an even better experience.
2.0分
商务出差
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Not very clean.
Room looked like it was tidied up but definitely not cleaned! Toilet,floors, and counters had scum on them along with hair.The towels and linens were used! I was exhausted and went strait to bed so I did not notice until morning. I will be inspecting before hand on my next hotel stay.
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酒店回复: Hello Christopher,Thank you for sharing your feedback regarding your recent stay. It's disappointing to hear that the cleanliness did not meet your expectations. Your experience is valuable to us, and we appreciate you bringing this to our attention. We encourage guests to communicate any concerns during their stay, so we can address them promptly. We hope you'll consider staying with us again in the future.
5.0分
家庭亲子
Over all great stay. The best hotel for the price. When traveling through will always stay there. Staff great.
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酒店回复: Hello Robin,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found great value in our hotel. It's fantastic to know that our staff made a positive impression on you. We look forward to welcoming you back on your next trip through the area. Safe travels until then!
4.0分
其他
Clean room. Quiet. Breakfast was very good. Close to freeway. A couple of places to eat nearby.
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酒店回复: Hello mary, Thank you for sharing your positive feedback about your stay. We're delighted to hear you enjoyed the clean room, breakfast quality, and the convenient location. It's great to know you found nearby dining options as well. We appreciate your insights and hope to welcome you back on your next visit!
5.0分
商务出差
Parking was great. The room was clean and comfortable, however the bathroom floor ( especially in the corners and behind the toilet needs better cleaning.
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酒店回复: Hello Richard,Thank you for your feedback regarding your stay. We’re glad to hear you enjoyed the parking and found your room to be clean and comfortable. Your comments about the bathroom cleaning will be noted and shared with our housekeeping team for their attention. Guest feedback is invaluable to us as we aim to provide a better experience for all. We appreciate you taking the time to share your thoughts.
4.0分
家庭亲子
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The morning breakfast had a nice selection and the staff was friendly. The location was wonderful and quiet. We did ask when checking in if there was any place in the area to get a pizza and the gentleman went into the entry way and handed me a brochure for Pizza Ranch in Lacrosse, which was out of the way. We did Google search and found a pizza place in West Salem and not far from where we were. Maybe he wasn't familiar with the area,but you would think you would promote other businesses in your area.
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酒店回复: Hello Jane,Thank you for sharing your feedback regarding your experience. We're glad to hear you enjoyed the breakfast selection and found our staff friendly. Your comments about the pizza recommendation are valuable, and we appreciate your input as it helps us improve our local knowledge and resources. We hope you had a chance to enjoy your pizza from West Salem and that your overall stay was enjoyable.
4.0分
其他
Was just OK.
Easy location, could have more blankets.
Had 2 conditioners and no shampoo.
Bed was too firm, air conditioner loud.
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酒店回复: Hello Nancy,Thank you for sharing your feedback on your recent stay. We're glad you enjoyed the convenient location. We appreciate your comments about the blankets and amenities; this information helps us improve the guest experience. Your insights regarding the bed firmness and air conditioning will be shared with our team for future considerations. We hope to welcome you back for a more comfortable stay in the future.
5.0分
家庭亲子
What a great place located in a wondeful small town yet very close to the city of Lacross
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酒店回复: Hello Angela,Thank you for sharing your positive feedback about our location. We're glad you enjoyed being in a quaint town while having easy access to the city of La Crosse. We appreciate your stay and hope you had a chance to explore both the local charm and city attractions during your visit. Safe travels on your future adventures!
4.0分
商务出差
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The check-in staff is very nice. Breakfast is good with sausages and eggs. The hotel is quiet and clean. The only problem is that the bathtub is clogged and drains slowly.
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酒店回复: Hello yi,Thank you for sharing your feedback about your stay. We're pleased to hear that you enjoyed our friendly check-in staff and appreciated the breakfast options. We value your comments regarding the bathtub and will certainly pass this information to the management team for review. We strive to enhance our guests' experiences and appreciate your insights on the aspects that stood out. We hope to welcome you back in the future for an even better stay.
干净又安静。服务很好。员工很友好。早餐吧台肯定需要咖啡。我们房间的门栓锁不上。
A little more attention to detail could be done by housekeeping towel shelving as well as furniture and window sills need to be dusted thoroughly the vanity mirror was spotted with some mineral deposit at base of faucet. Overall room was in good condition and it was a very quiet place to stay
Not very clean.
Room looked like it was tidied up but definitely not cleaned! Toilet,floors, and counters had scum on them along with hair.The towels and linens were used! I was exhausted and went strait to bed so I did not notice until morning. I will be inspecting before hand on my next hotel stay.
Over all great stay. The best hotel for the price. When traveling through will always stay there. Staff great.
Clean room. Quiet. Breakfast was very good. Close to freeway. A couple of places to eat nearby.
Parking was great. The room was clean and comfortable, however the bathroom floor ( especially in the corners and behind the toilet needs better cleaning.
The morning breakfast had a nice selection and the staff was friendly. The location was wonderful and quiet. We did ask when checking in if there was any place in the area to get a pizza and the gentleman went into the entry way and handed me a brochure for Pizza Ranch in Lacrosse, which was out of the way. We did Google search and found a pizza place in West Salem and not far from where we were. Maybe he wasn't familiar with the area,but you would think you would promote other businesses in your area.
Was just OK.
Easy location, could have more blankets.
Had 2 conditioners and no shampoo.
Bed was too firm, air conditioner loud.
What a great place located in a wondeful small town yet very close to the city of Lacross
The check-in staff is very nice. Breakfast is good with sausages and eggs. The hotel is quiet and clean. The only problem is that the bathtub is clogged and drains slowly.