酒店回复: Thank you for sharing your feedback with us. I’m glad to hear that you enjoyed your clean room, our convenient location near downtown and restaurants, and that you found your overall stay pleasant.I appreciate your comments regarding breakfast and the in-room amenities. While we do provide steamers in place of traditional irons, I understand your preference and will share this feedback with our team as we continually look for ways to improve the guest experience.We’re grateful you chose to stay with us and hope to welcome you back again soon!
Great location, comfortable bed with quality linens, great hearty breakfast. Would definitely stay again.
4.0分
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Parking was at a premium because I arrived late and there are limited spaces coupled with tavern patrons using the hotel lot. Everything was great except being awakened to loud music and shrill screams from students holding a car was at the firehouse directly across the street.
4.0分
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Room was extremely cold upon arrival as it was set at 60. That is way too cold and should be set higher when expecting guests. Luckily, we turned up the temp and it eventually became comfortable. Room had a wonderful little mini kitchenette. And we found the room to be a great value.
非常好夜景漂亮
服务一般般,卫生环境较好,但这一晚住的空调声音较大,影响睡眠。另外卫生间的盒装纸,只剩几张,明显打扫卫生时没有重新装一盒新的。
物资短缺
没有面巾纸——他们说已经没有了。
入住三天,我们只收到三分之一卷卫生纸——走廊里的清洁工给我们送来了一份未包装的备用卫生纸——这是她最后一卷了。
早餐很快就吃完了——第一天早上没有酸奶和鸡蛋。
我们的房间非常干净。附近有餐厅和市中心。欧陆式早餐还行,虽然不是最好的,但如果你想吃贝果或麦片、水果和咖啡,那就还不错。酒店还提供华夫饼,其他人吃过之后似乎都很喜欢。
我们的房间里有蒸汽熨斗,但没有熨斗。我以前从未用过蒸汽熨斗,也尝试过,但如果能有熨斗和熨衣板一起使用就更好了。
总的来说,非常愉快。
不幸的是,尽管评论说了这家酒店的位置不好,但当时却被指责了。经理辞职了。办理入住的女士说她前一周就辞职了,后来又被叫回来了。酒店人手短缺,她说酒店需要一段时间才能恢复到以前的状态。入住时间安排在下午3点,但房间直到下午6点才准备好。大堂的浴室也坏了。她问我房间还没准备好,有什么安排,我问她有什么选择,她说我实际上没有选择,因为房间已经订满了……考虑到他们的情况,她已经尽力了。房间里有异味。浴室天花板上有黑色的霉菌,马桶里好像还残留着灰烬……这让我不禁怀疑我们的房间到底有多干净?真的很令人失望,尤其是考虑到这房间的价格。酒店给了我区域经理的电话号码,以便我可以打电话给她,分享我的经历并要求折扣。在度假期间,这次入住体验非常不方便。
真恶心!太脏了,我们根本住不下去,所以床的舒适度也不确定。走进房间,满眼都是污渍。沙发、浴室墙壁和地板上都有污渍。完全无法接受(x 2 个房间),我们离开了。
没有客房服务
酒店不错。房间干净整洁,布局合理。我们住了两晚,但房间从未打扫过。我们掉在地上的毛巾也没人更换,垃圾桶也总是满的,纸巾盒里只有一张纸巾。
Great location, comfortable bed with quality linens, great hearty breakfast. Would definitely stay again.
Parking was at a premium because I arrived late and there are limited spaces coupled with tavern patrons using the hotel lot. Everything was great except being awakened to loud music and shrill screams from students holding a car was at the firehouse directly across the street.
Room was extremely cold upon arrival as it was set at 60. That is way too cold and should be set higher when expecting guests. Luckily, we turned up the temp and it eventually became comfortable. Room had a wonderful little mini kitchenette. And we found the room to be a great value.