Great location! Walking distance to bars and restaurants. Only complaint is the terrible pillows! They fall completely flat once you lay your head on them.
4.0分
情侣出游
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One of the best places we’ve ever stayed! Breakfast buffet was a bit expensive so we didn’t eat there, but it was in a perfect location and we had a fabulous time! Check-in was super easy. Parking was a bit difficult to figure out but convenient! Great stay!
5.0分
其他
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Balloon ride at sunrise
We drove 7 hours to Colorado Springs to ride in an air balloon for my 50th birthday. The location of the hotel to Memorial Park, the rooms comfort & cleanliness and especially the view were all perfect!
5.0分
家庭亲子
Staff working breakfast could be somewhat more genial when interacting with guests.
1.0分
其他
Front desk staff miserable and unhelpful
4.0分
家庭亲子
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Great location for downtown activities; plenty of walkable restaurants. Short walk to Pike’s Peak Center. Staff was friendly and helpful.
Parking is not included in your stay and is not the same price as listed in the Hilton app ($17 per night).
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酒店回复: Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.
4.0分
其他
I loved the hotel! Very nice. Comfy. Cozy. Just $17 for simple breakfast is a little too expensive considering you're already paying $180 a night.
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酒店回复: Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.
4.0分
家庭亲子
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The rooms were clean and have a nice layout. Walls are thin and you can hear noise.
Housecleaning came through the halls at 9:00am and shouted housecleaning while knocking on doors. It was loud enough to wake you up and bothersome. I shouldn't be able to hear housecleaning making the rounds. Another guest on a different floor was complaining about this and guest services was rude to her and i explained my experience was similar. Staff could be better trained.
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酒店回复: Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. We hope you will consider staying with us again in the future.
5.0分
情侣出游
It was a really great property. Location was perfect for shopping, drinking, and dining.
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酒店回复: Thank you for taking a moment to share your experience about your recent stay in our hotel. I am pleased to see that you enjoyed your stay with us at the Hilton Garden Inn Colorado Springs Downtown. We look forward to welcoming you back to our hotel in the future.
5.0分
其他
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Outstanding hotel. Large and spacious. Clean and comfortable. In the heart of downtown Colorado Springs just minutes to all kinds of hiking. Walking distance to multiple little shops and bars.
Morning breakfast was yummy and included! The hotel management is actively involved to ensure guests enjoy the stay and any feedback. The team genuinely cares and they even have security in the lobby area.
We loved our room and experience so much we extended our stay by an extra day.
Great location! Walking distance to bars and restaurants. Only complaint is the terrible pillows! They fall completely flat once you lay your head on them.
One of the best places we’ve ever stayed! Breakfast buffet was a bit expensive so we didn’t eat there, but it was in a perfect location and we had a fabulous time! Check-in was super easy. Parking was a bit difficult to figure out but convenient! Great stay!
Balloon ride at sunrise
We drove 7 hours to Colorado Springs to ride in an air balloon for my 50th birthday. The location of the hotel to Memorial Park, the rooms comfort & cleanliness and especially the view were all perfect!
Staff working breakfast could be somewhat more genial when interacting with guests.
Front desk staff miserable and unhelpful
Great location for downtown activities; plenty of walkable restaurants. Short walk to Pike’s Peak Center. Staff was friendly and helpful.
Parking is not included in your stay and is not the same price as listed in the Hilton app ($17 per night).
I loved the hotel! Very nice. Comfy. Cozy. Just $17 for simple breakfast is a little too expensive considering you're already paying $180 a night.
The rooms were clean and have a nice layout. Walls are thin and you can hear noise.
Housecleaning came through the halls at 9:00am and shouted housecleaning while knocking on doors. It was loud enough to wake you up and bothersome. I shouldn't be able to hear housecleaning making the rounds. Another guest on a different floor was complaining about this and guest services was rude to her and i explained my experience was similar. Staff could be better trained.
It was a really great property. Location was perfect for shopping, drinking, and dining.
Outstanding hotel. Large and spacious. Clean and comfortable. In the heart of downtown Colorado Springs just minutes to all kinds of hiking. Walking distance to multiple little shops and bars.
Morning breakfast was yummy and included! The hotel management is actively involved to ensure guests enjoy the stay and any feedback. The team genuinely cares and they even have security in the lobby area.
We loved our room and experience so much we extended our stay by an extra day.