酒店回复: Thank you Chad, for taking the time to share your feedback on your hotel stay with us,We’re thrilled to hear that you enjoyed your stay and appreciated our central location and comfortable rooms. We apologize for the inconvenience regarding the coffee maker, and we’ll make a note of it to improve for the future. We’re glad our team was able to promptly address the issue with the TV. We hope to welcome you back soon for an even better experience! Happy new year !! Stay safe
酒店回复: “Thank you for taking the time to share your experience! We’re thrilled to hear that our motel met your needs for a convenient and comfortable overnight stay. It’s great to know you enjoyed the super comfortable bed and the ease of parking right outside your door. We aim to provide great value, and we’re glad we could deliver that for you. We hope to welcome you back again for another seamless stay!”
酒店回复: Dear Angeline,Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced during your stay. Rest assured, we are taking steps to address the issues with cleanliness, odor, and noise to ensure a more comfortable experience for our guests in the future. We appreciate your feedback and hope to welcome you back under better circumstances.
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在我试图多付一晚房费后,工作人员却要向我收取双倍的价格。他们试图向我收取三小时 35 美元的费用!
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for any misunderstanding or inconvenience regarding your experience. At our property, we strive to maintain clear and fair pricing policies to ensure transparency and guest satisfaction. The rate adjustment you mentioned may have been due to [an extended stay fee, late check-out policy, or other applicable charges]. However, we acknowledge that better communication could have prevented any confusion. Thank you again for choosing to stay with us. Stay safe, and we hope to provide a clearer and more seamless experience during your next visit.
酒店回复: Thank you for choosing to stay with us. We truly value your feedback and apologize for the inconvenience you experienced. Maintaining a high standard of cleanliness is very important to us, and we take pest control seriously to ensure a comfortable environment for all our guests. We regret that this was not your experience and will be implementing additional measures to prevent this from happening in the future. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
酒店回复: Dear kim,Thank you for choosing our property for your recent stay. We appreciate your feedback and apologize for the inconvenience with the room odor. We will address this promptly to ensure a better experience in the future. We're glad you found the bedding comfortable and our host accommodating. We hope to welcome you back for an improved stay soon.
酒店回复: Dear valued Guest thank you for staying at our hotel & sorry to hear that you didn’t found good breakfast as you expected, we used to served full continental breakfast, after Covid we started again we had to throw lots of material in garbage coz still people don’t show up at breakfast that’s why we just kept 2 types of cereal & milk coffee & juices hope we string sooner full on increasing demand ! Thank you & stay healthy
不错的出差中转落地之选,房间干净卫生,
环境:环境不错,周边生活方便
设施:房间干净整洁,设施齐全,床铺舒适,睡眠质量极佳。
非常好
位置优越,干净
我们在这里度过了新年前夜,位置非常中心。靠近几家餐厅。房间很干净。电视坏了,我们打电话给前台,一位先生在 15 分钟左右就来修好了。唯一的问题是房间里没有咖啡机。除此之外,我们没有遇到任何问题。房间很大,很舒适。
需要以合理的价格过夜,以便赶早班飞机。我们喜欢在汽车旅馆式的酒店过夜,因为我们可以在门外停车,而且通常可以预订一楼的房间,这样可以很方便地把东西带进房间。这家汽车旅馆符合要求。床超级舒服,我们有一张小沙发可以坐着,把脚搁在上面。不需要更多了,而且价格非常合理。
我的床单上有小污渍,墙壁和地板上也有小蟑螂。我看电视的时候,遥控器上居然有一只蟑螂爬过。墙壁有缺口,油漆脱落,非常脏。谷歌上显示的照片非常旧,但其实是全新的,非常具有误导性!绝对不要住在这里。
有孩子的家庭需要住在一楼
我到达时,房间里满是苍蝇。几个枕套上有污渍。房间里有一股怪味。最大的问题是星期五 10:30 我们上床睡觉时睡不着。楼上的房间里有孩子制造了很多噪音。我打电话给前台,他说会打电话给他们。他给我回电话告诉我他已经联系上了他们。噪音确实停了大概 10 分钟,然后又开始了。人们不关心其他客人,这真的让我很生气。我还得买一个苍蝇拍。如果我不把苍蝇赶走,我就不会住在那个房间里。床很舒服。
在我试图多付一晚房费后,工作人员却要向我收取双倍的价格。他们试图向我收取三小时 35 美元的费用!
第一次住的时候看到一只活的小蟑螂,打不死所以睡得不踏实,第二次在熨衣板下看到死的,不会再住了,虽然工作人员很热情友好的。
这家酒店很难找。它位于路边,入口狭窄,曲折,实际上将酒店与道路隔开,入口附近有一个很小的标志,这是它存在的唯一标志。我住的第一间“无烟”房间有股 **** 和香烟的混合味道,所以我要求换一间。房间也有同样的气味。毛巾和床单很干净,床很舒服。主人/业主很随和。
他们不应该宣传早餐。网上餐厅的照片上的东西比你实际到店时还要多。实际上只有两种不同的麦片和牛奶。啊,还有咖啡。就这些,没有别的了。早餐不是强制性的,所以我宁愿你不要宣传它。