酒店回复: Hello JAHAZIEL GUEVARA,Nos alegra saber que disfrutó de su estancia en nuestro hotel. Es nuestro objetivo brindar una experiencia agradable a todos nuestros huéspedes. Agradecemos sus comentarios y esperamos poder darle la bienvenida de nuevo en su próxima visita para que disfrute de más momentos positivos.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hello Levelle,Thank you for sharing your feedback regarding your recent stay. We appreciate your insights, as they help us understand our guests' experiences better. Each point you raised will be taken into consideration for future improvements. We value your input and hope to better meet your expectations in future visits.
2.0分
其他
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Dirty. Had to ask our front desk to cut her smoke break short to finally check us in. There was trash outside rooms for days. People in near rooms making so much noise until 3 am and nothing done about it. Literally a waste of money to stay here.
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酒店回复: Hello Jacquelyn,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously as they help us understand areas for improvement. We are committed to maintaining high standards for cleanliness and guest experience. Your observations about noise and staff attentiveness will be taken into consideration for future improvements. We appreciate you bringing these matters to our attention and hope to learn more about your experience to enhance our services.
5.0分
其他
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Great hotel. Clean and big suite. Housekeeping was rude and not friendly. Had late check out and they still woke us up. That is the only issue and that fact that the ice machine was outside our room.
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酒店回复: Hello Xavier,Thank you for your feedback. We're glad to hear you enjoyed the comfort of our clean and spacious suite. We appreciate you bringing your concerns about housekeeping and the ice machine location to our attention, as guest experiences help us to improve. Your comments will be shared with the management team for their review. We hope you had a pleasant overall stay with us.
5.0分
家庭亲子
The staff was very friendly and accommodating. Ms. Betty at the front desk was the absolute best! My family and I were very pleased! Thank you all so very much!
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酒店回复: Hello Margaret,Thank you for sharing your positive experience! We're thrilled to hear that Ms. Betty and our team contributed to your enjoyable stay. Your kind words will be passed on to her and the rest of the staff. We hope to welcome you and your family back in the future for another wonderful stay.
3.0分
其他
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The room wasn't too bad, spacious but there was blinds that didn't work. The front desk clerk was friendly,even though she said they had no rooms but I was able to book right at the desk.
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酒店回复: Hello Selena,Thank you for sharing your feedback. We're glad to hear you found the room spacious and appreciated our friendly front desk staff. Your comments regarding the blinds will be shared with our maintenance team to ensure guest comfort in the future. We hope your overall experience was enjoyable, and we would love the opportunity to welcome you back for an even better stay next time.
5.0分
其他
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Great stay and beautiful room. I pick hotels according to breakfast. The waffle maker was set at the wrong temperature because my waffle was not done in the inside. Also there was spicy chicken patties for breakfast, no sausage or bacon
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酒店回复: Hello Sanjivini,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you enjoyed your room. Your comments regarding the breakfast options and the waffle maker temperature will be noted for our team to review. We appreciate your input, as it helps us enhance our offerings for future guests. We hope to welcome you back again soon for another great experience.
5.0分
其他
The staff was nice and the hotel was clean. They clean the rooms daily unlike some other hotels. I wouldn't stay here again.
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酒店回复: Hello Shanda,Thank you for sharing your feedback about the cleanliness of our rooms and the friendliness of our staff. We appreciate your comments, as they help us understand our guests' perspectives better. We're sorry to hear that your overall experience did not meet your expectations. Your insights will be taken into account for future improvements. We hope you find accommodations that better suit your preferences in the future.
工作人员非常礼貌，酒店也很干净。下次再来我一定会选择住在这里。
离I26一侧非常吵，不适合住，难入眠
Chad态度很好帮换了间房，味道非常可怕，又换了间
总体而言，位置和卫生都不太好。马桶的质量也不好。前台的态度倒是很不错
一切都很好
好的
Dirty. Had to ask our front desk to cut her smoke break short to finally check us in. There was trash outside rooms for days. People in near rooms making so much noise until 3 am and nothing done about it. Literally a waste of money to stay here.
Great hotel. Clean and big suite. Housekeeping was rude and not friendly. Had late check out and they still woke us up. That is the only issue and that fact that the ice machine was outside our room.
The staff was very friendly and accommodating. Ms. Betty at the front desk was the absolute best! My family and I were very pleased! Thank you all so very much!
The room wasn't too bad, spacious but there was blinds that didn't work. The front desk clerk was friendly,even though she said they had no rooms but I was able to book right at the desk.
Great stay and beautiful room. I pick hotels according to breakfast. The waffle maker was set at the wrong temperature because my waffle was not done in the inside. Also there was spicy chicken patties for breakfast, no sausage or bacon
The staff was nice and the hotel was clean. They clean the rooms daily unlike some other hotels. I wouldn't stay here again.