酒店回复: Hello JANET,Nos alegra saber que disfrut de una cmoda estancia en nuestra habitacin. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
5.0分
其他
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Great place for a quick getaway.
We were in Atlanta for an event, and this hotel was an excellent choice. Our suite was roomy, very clean, and the beds and linens were extremely comfortable. Would stay here again.
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酒店回复: Thank you for choosing to stay with us during your time in Atlanta! We’re glad to hear that you found your suite roomy, clean, and comfortable. It’s wonderful to know we were an excellent choice for your visit. We look forward to welcoming you back anytime!
5.0分
商务出差
Great stay. Everything in driving distance. A few restaurants in walking distance. Enjoyed my stay to the fullest.
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酒店回复: Thank you so much for your kind feedback! We're thrilled to hear that you had a great stay and found the location convenient—both for driving and walking. It’s wonderful to know you were able to enjoy your visit to the fullest. We hope to welcome you back again soon!
4.0分
其他
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Nice stay but front desk needs WORK
I had a hassle checking in. It was an issue with their system and they swear it was my bank. My card was ran, I entered my pin, I removed my card when the screen said to.. it said approved & the money was pending out of my account but on the hotel computer it said declined 😒. So this went on for about an hour trying to figure something out. So instead of only paying $448.. that weekend I was basically out of $896. Talk about upset! I didn’t not appreciate the front desk service at all. I was told that maybe I could wait until the money post back into my account. Like seriously you said that to me on a Saturday (a holiday weekend at that). And management was no better. I would probably never stay at this location again.
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酒店回复: We're truly sorry to hear about the frustrating experience you had during check-in. We understand how upsetting it must have been to deal with a payment issue—especially when the funds had already been authorized on your end. That's absolutely not the level of service we strive to provide. Please accept our sincere apologies for the inconvenience. Your concerns are valid, and we’re taking this seriously. We are actively looking into what went wrong with the payment system. We never want a guest to feel dismissed or unsupported, and we deeply regret that you left with that impression. Thank you for your feedback — while we’re sorry to lose your trust, we hope you’ll give us an opportunity to earn it back in the future.
5.0分
情侣出游
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The hotel was very clean in the lobby area and rooms. It is off the highway, on a side road but very close to I-75. It's within 15-25 min from two different malls. It's 10 minutes from TJMaxx, Ross, Target and other familiar stores. There's one fast food and a Cracker Barrel within walking distance but you would have to cross a moderately busy highway. Other places to eat with 10-15 minute drive. It's in a convenient location. I would recommend.
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酒店回复: Thank you for the thoughtful and detailed feedback! We're so glad you found the hotel clean and in a convenient location. It’s great to hear that you enjoyed the easy access to shopping and dining options nearby. We appreciate your recommendation and look forward to welcoming you back in the future!
3.0分
其他
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This was a a decent Home 2 Suites
I’ve stayed at Home 2 Suites before. This one was fine. Clean in main areas. Our AC wall unit did not work so it had to be operated on the unit itself which isn’t great. Didn’t get offered water as a Hilton Honors member and the front desk guy seemed surprised and annoyed that we asked.
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酒店回复: Thank you for sharing your experience with us. We’re glad to hear you found the main areas clean and that you chose to stay with us again. However, we’re sorry for the inconvenience you experienced with the AC unit and that your request for water as a Hilton Honors member wasn’t handled with the hospitality you deserve. We appreciate you bringing this to our attention, and we will address these issues with our team to improve the guest experience. We hope to have the opportunity to better serve you on your next visit.
4.0分
其他
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Home 2 Suites are great hotels all around. This one was sub par only as far as breakfast. The bar was messy, styrofoam plates, and breakfast items were not filled quickly when emptied.
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酒店回复: Thank you for your feedback and for being a fan of Home2 Suites! We’re sorry to hear that the breakfast experience at this location didn’t meet your expectations. We appreciate you bringing the issues with cleanliness and restocking to our attention, and we’ll work with our team to improve the breakfast service. We hope your next stay will be more enjoyable and up to the standard you’ve come to expect.
好吧，我只给两星的原因是床太差劲了，睡起来很不舒服。床很廉价，如果你腰不好，早上起来肯定会疼。另一个问题是淋浴的水压。我以前从来没遇到过这种情况。我的头发很长（到腰），幸好那天不是洗头日，不然我得在淋浴间待一个小时。食物和服务都不错，但因为这两个问题，我不会再来了。而且，住一晚就要211美元。就这些问题来说，价格太贵了。我对希尔顿酒店的期望更高。
糟糕的体验！
酒店里的每个人都很粗鲁。没人打扫房间，没人更换毛巾，也没人清理垃圾！垃圾桶里根本没有垃圾袋，我不得不自己去要。他们让我把垃圾装进袋子里，坐在走廊里等着有人来收。结果根本没人来！我花了600多美元住了两天，结果却是一场噩梦般的经历！我再也不会去这家酒店了。泳池里全是树叶，我们不得不自己清理。我索要收据，他们却说因为我是预付的，所以不能给我！我住过的所有酒店都会给我收据。
出色的
超级舒适的房间
Great place for a quick getaway.
We were in Atlanta for an event, and this hotel was an excellent choice. Our suite was roomy, very clean, and the beds and linens were extremely comfortable. Would stay here again.
Great stay. Everything in driving distance. A few restaurants in walking distance. Enjoyed my stay to the fullest.
Nice stay but front desk needs WORK
I had a hassle checking in. It was an issue with their system and they swear it was my bank. My card was ran, I entered my pin, I removed my card when the screen said to.. it said approved & the money was pending out of my account but on the hotel computer it said declined 😒. So this went on for about an hour trying to figure something out. So instead of only paying $448.. that weekend I was basically out of $896. Talk about upset! I didn’t not appreciate the front desk service at all. I was told that maybe I could wait until the money post back into my account. Like seriously you said that to me on a Saturday (a holiday weekend at that). And management was no better. I would probably never stay at this location again.
The hotel was very clean in the lobby area and rooms. It is off the highway, on a side road but very close to I-75. It's within 15-25 min from two different malls. It's 10 minutes from TJMaxx, Ross, Target and other familiar stores. There's one fast food and a Cracker Barrel within walking distance but you would have to cross a moderately busy highway. Other places to eat with 10-15 minute drive. It's in a convenient location. I would recommend.
This was a a decent Home 2 Suites
I’ve stayed at Home 2 Suites before. This one was fine. Clean in main areas. Our AC wall unit did not work so it had to be operated on the unit itself which isn’t great. Didn’t get offered water as a Hilton Honors member and the front desk guy seemed surprised and annoyed that we asked.
Home 2 Suites are great hotels all around. This one was sub par only as far as breakfast. The bar was messy, styrofoam plates, and breakfast items were not filled quickly when emptied.