Room was clean. Breakfast was decent. I like the hat there was a kitchenette in the room. Room was spacious for my family of 4. Only negative was the pool was not heated and not very clean. My daughter always looks forward to swimming at our hotel pools.
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酒店回复: Thank you so much for sharing your feedback! We’re happy to hear you enjoyed the cleanliness of your room, the kitchenette, and the space it provided for your family. We’re also glad that breakfast met your expectations. We sincerely apologize that the pool was not heated and did not meet our usual standards of cleanliness during your stay. We know how important that experience is—especially for families with kids—and we’ll be addressing this with our maintenance team right away. We appreciate your comments and hope to welcome you and your family back for an even better stay next time.
5.0分
其他
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Great place for a quick getaway.
We were in Atlanta for an event, and this hotel was an excellent choice. Our suite was roomy, very clean, and the beds and linens were extremely comfortable. Would stay here again.
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酒店回复: Thank you for choosing to stay with us during your time in Atlanta! We’re glad to hear that you found your suite roomy, clean, and comfortable. It’s wonderful to know we were an excellent choice for your visit. We look forward to welcoming you back anytime!
5.0分
商务出差
Great stay. Everything in driving distance. A few restaurants in walking distance. Enjoyed my stay to the fullest.
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酒店回复: Thank you so much for your kind feedback! We're thrilled to hear that you had a great stay and found the location convenient—both for driving and walking. It’s wonderful to know you were able to enjoy your visit to the fullest. We hope to welcome you back again soon!
5.0分
其他
The staff members kept the building clean and made sure my family was well cared for.
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酒店回复: Thank you so much for your wonderful feedback and perfect 10/10 rating! We’re delighted to hear that our team made your family feel well cared for and that you noticed the cleanliness of our property. Providing a welcoming and comfortable environment for our guests is always our top priority. We truly appreciate your kind words and hope to see you and your family again soon at Home2 Suites!
5.0分
其他
Everything was great while staying here. I would recommend this hotel to anyone.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great stay and that you’d recommend us to others. It means a lot to our team. We hope to welcome you back again soon!
4.0分
其他
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Nice stay but front desk needs WORK
I had a hassle checking in. It was an issue with their system and they swear it was my bank. My card was ran, I entered my pin, I removed my card when the screen said to.. it said approved & the money was pending out of my account but on the hotel computer it said declined 😒. So this went on for about an hour trying to figure something out. So instead of only paying $448.. that weekend I was basically out of $896. Talk about upset! I didn’t not appreciate the front desk service at all. I was told that maybe I could wait until the money post back into my account. Like seriously you said that to me on a Saturday (a holiday weekend at that). And management was no better. I would probably never stay at this location again.
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酒店回复: We're truly sorry to hear about the frustrating experience you had during check-in. We understand how upsetting it must have been to deal with a payment issue—especially when the funds had already been authorized on your end. That's absolutely not the level of service we strive to provide. Please accept our sincere apologies for the inconvenience. Your concerns are valid, and we’re taking this seriously. We are actively looking into what went wrong with the payment system. We never want a guest to feel dismissed or unsupported, and we deeply regret that you left with that impression. Thank you for your feedback — while we’re sorry to lose your trust, we hope you’ll give us an opportunity to earn it back in the future.
房间干净 厨房设备完整 早餐还不错 整体环境ok
好吧，我只给两星的原因是床太差劲了，睡起来很不舒服。床很廉价，如果你腰不好，早上起来肯定会疼。另一个问题是淋浴的水压。我以前从来没遇到过这种情况。我的头发很长（到腰），幸好那天不是洗头日，不然我得在淋浴间待一个小时。食物和服务都不错，但因为这两个问题，我不会再来了。而且，住一晚就要211美元。就这些问题来说，价格太贵了。我对希尔顿酒店的期望更高。
糟糕的体验！
酒店里的每个人都很粗鲁。没人打扫房间，没人更换毛巾，也没人清理垃圾！垃圾桶里根本没有垃圾袋，我不得不自己去要。他们让我把垃圾装进袋子里，坐在走廊里等着有人来收。结果根本没人来！我花了600多美元住了两天，结果却是一场噩梦般的经历！我再也不会去这家酒店了。泳池里全是树叶，我们不得不自己清理。我索要收据，他们却说因为我是预付的，所以不能给我！我住过的所有酒店都会给我收据。
出色的
Room was clean. Breakfast was decent. I like the hat there was a kitchenette in the room. Room was spacious for my family of 4. Only negative was the pool was not heated and not very clean. My daughter always looks forward to swimming at our hotel pools.
Great place for a quick getaway.
We were in Atlanta for an event, and this hotel was an excellent choice. Our suite was roomy, very clean, and the beds and linens were extremely comfortable. Would stay here again.
Great stay. Everything in driving distance. A few restaurants in walking distance. Enjoyed my stay to the fullest.
The staff members kept the building clean and made sure my family was well cared for.
Everything was great while staying here. I would recommend this hotel to anyone.
Nice stay but front desk needs WORK
I had a hassle checking in. It was an issue with their system and they swear it was my bank. My card was ran, I entered my pin, I removed my card when the screen said to.. it said approved & the money was pending out of my account but on the hotel computer it said declined 😒. So this went on for about an hour trying to figure something out. So instead of only paying $448.. that weekend I was basically out of $896. Talk about upset! I didn’t not appreciate the front desk service at all. I was told that maybe I could wait until the money post back into my account. Like seriously you said that to me on a Saturday (a holiday weekend at that). And management was no better. I would probably never stay at this location again.