The room was great; beds were comfy, bathroom was perfectly handicap accessible. The restaurant was top notch
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酒店回复: Thank you for sharing your positive experience! We're pleased to hear you found the room comfortable and well-equipped, and that you enjoyed dining in our restaurant. We look forward to welcoming you back in the future!
4.0分
其他
Staff is friendly and property well maintained but body wash soap in the shower was empty and the tissue box was empty
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酒店回复: Thank you for taking the time to share your feedback. We're happy to hear you found our staff friendly and the property well maintained. We apologize for the empty amenities in your room. We'll address this with our housekeeping team to ensure it doesn't happen again. We hope to welcome you back soon!
4.0分
其他
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Julien at the Front Desk was fantastic in responding to a difficult technical issue that delayed our check-in. Calm, competent and professional while also being responsive and empathetic.
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酒店回复: Thank you for sharing your feedback and for recognizing one of our team members outstanding professionalism during check-in. We will be sure to share your compliments with her. Thank you again!
4.0分
家庭亲子
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I wish breakfast would have been included instead of an extra charge. Many other hotel chains offer breakfast included with your room. Other than that the room was very clean and the staff was helpful. The restaurant and bar were pretty good too.
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酒店回复: Bobbie, thank you for your feedback! We greatly appreciate your rating and are glad to hear you enjoyed your stay with us. I did want to take this time to apologize as well. Unfortunately, Hilton Garden Inns do not offer complimentary breakfast. Please keep in mind though, if breakfast is a must-have, you can always book our breakfast package (for an additional cost per guest /Night), which ends up being a better deal than paying out of pocket. We hope this helps! Thank you, again for your feedback, we look forward to welcoming you back soon!
5.0分
其他
Close to airport
Clean and comfortable sleeping
15 - 20 minutes to airport
Nice quiet location
Will stay again
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酒店回复: Samantha, thank you for the wonderful review! We are so glad you found your stay clean, comfortable, and that our location was convenient for you. We truly appreciate your kind words and hope to welcome you back soon!
5.0分
其他
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Perfect & clean
Check in was fast and easy, elevators and common areas were clean. Room was perfect, hung the sign on the door and no one bothered us the whole time! We did get calls from the front desk to alert us of our DoorDash deliveries and I really appreciated that. We will definitely be staying here again!
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酒店回复: Krystle, thank you for your positive feedback on your recent stay with us! We appreciate your kind words and are glad that you had a great experience with us. We strive to provide the best experience possible and are glad to hear that we succeeded. Thank you again!
5.0分
其他
The hotel lobby needed mopping and the elevators were nasty. The front had a trash can running over. But our room & bed was great.
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酒店回复: Thank you for taking the time to share your experience and for your generous rating. While we are excited to hear that you enjoyed the comfort of your room, we sincerely appreciate your feedback regarding the lobby and elevator areas. Your feedback is invaluable, and we have shared your observations with our team to ensure these details reflect the same high standards we hold throughout the rest of our hotel. We hope to welcome you back soon for an even more seamless stay. Thank you again!
5.0分
其他
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A Great Stay
We had a reunion close by and it was very close. Excellent place to stay and to continue to catch up with our friends! It also is no nice to go to Jackson’s .
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酒店回复: Patti, thank you for taking a moment to share your experience with us. We are honored to have been a part of your positive one. Come back soon!
设施：酒店设施都很干净整洁
卫生：都是非常不错的
环境：酒店周围都吃饭什么的都很方便
服务：前台小姐姐非常的热情，下次还会再来
有点偏僻，洗衣机没有烘干，没有卖洗衣粉
The room was great; beds were comfy, bathroom was perfectly handicap accessible. The restaurant was top notch
Staff is friendly and property well maintained but body wash soap in the shower was empty and the tissue box was empty
Julien at the Front Desk was fantastic in responding to a difficult technical issue that delayed our check-in. Calm, competent and professional while also being responsive and empathetic.
I wish breakfast would have been included instead of an extra charge. Many other hotel chains offer breakfast included with your room. Other than that the room was very clean and the staff was helpful. The restaurant and bar were pretty good too.
Close to airport
Clean and comfortable sleeping
15 - 20 minutes to airport
Nice quiet location
Will stay again
Perfect & clean
Check in was fast and easy, elevators and common areas were clean. Room was perfect, hung the sign on the door and no one bothered us the whole time! We did get calls from the front desk to alert us of our DoorDash deliveries and I really appreciated that. We will definitely be staying here again!
The hotel lobby needed mopping and the elevators were nasty. The front had a trash can running over. But our room & bed was great.
A Great Stay
We had a reunion close by and it was very close. Excellent place to stay and to continue to catch up with our friends! It also is no nice to go to Jackson’s .