Had to call twice to get someone to check us in and it took 15 minutes for a person to come from adjoining motel.
Poor service.
Wont stay again
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酒店回复: Dear Robert,Thank you for your feedback. We are truly sorry to hear about the issues you encountered during check-in. This is certainly not the standard of service we strive for, and we apologize for the delay and any frustration this caused.We will investigate this situation to ensure that this does not happen again in the future, as we aim to provide prompt and efficient service at all times.Your feedback is important to us, and we hope you’ll consider giving us another chance to deliver the quality experience you deserve.
4.0分
其他
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Great for passing through!
Road trip from Wa state to Las Vegas needed a place to get some rest before hitting the road again. Older property with what looks like newer paint, flooring, furnishings renovations. Queen bed 6/10 rating. Room was very clean. Outside area was very very well lit! So much as though all the lighting lit up the room! Window coverings were minimal as far as blocking light out. Lots of light coming through room and bathroom windows. Lithium mining is booming in nearby areas so was happy to get a room. Lots miners taking up occupancy in the area, therefore driving room rates way up. Appreciate that this property was somewhat reasonable rate for weary tired traveler. Was too tired to get room pics. Did take a couple outside pics when we left.
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酒店回复: Hi Loretta,Thanks so much for the detailed feedback – we really appreciate it! We’re glad we could offer a clean and safe place to rest during your road trip, especially during such a busy time in the area. Your notes on the lighting and window coverings are very helpful, and we’ll communicate that to our maintenance team to explore possible improvements. Bed comfort can be subjective, but we understand your perspective and will take that into consideration as we plan future upgrades. Wishing you safe travels and hoping to host you again down the road!
2.0分
其他
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Late check-in, got room key and the room was not made up from previous occupant. No other room available. Clerk had to check with manager. After a half hour wait clerk returned and told us they were arranging a room at another hotel. I appreciate the effort to get the room at another hotel. Room was available and checkin went smoothly.
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酒店回复: Hello Joe,Thank you for sharing your experience with us. We understand that the initial inconvenience of your late check-in and the room condition was frustrating, but we are pleased to hear that our team worked diligently to secure a room for you at another hotel and that your check-in process there went smoothly. Your feedback is important as it helps us improve our services for future guests. We hope your next stay will be seamless and enjoyable.
2.0分
其他
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The description said it had a bath/shower, but it only had a shower. Then I went out to my car to get something, and the key did not work, and the front desk person left at midnight, so no one was there to help me.
Also, the maid woke me up at 9 am.
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酒店回复: Dear Susan,Thank you for sharing your experience with us. We’re truly sorry to hear that your stay didn’t meet expectations.We apologize for the confusion regarding the bath/shower listing — it’s important that our room descriptions are accurate, and we’ll be reviewing the listing to make sure it's clear going forward. We're also sorry for the inconvenience you experienced with your room key and the lack of overnight support. Your feedback has highlighted an area we need to improve, and we’re actively reviewing our after-hours procedures to prevent this from happening again.Lastly, we apologize for the early disturbance from housekeeping. We understand how valuable rest is, especially when traveling, and we’ll remind our team to be more mindful of check-out times.We appreciate you bringing these issues to our attention and hope you’ll consider giving us another chance in the future.
Signature Inn Winnemucca酒店：
干净便捷的住宿体验
我这次旅行选择了Signature Inn Winnemucca，整体体验非常愉快。房间很干净，配备了微波炉、迷你冰箱和平板电视等必需品。床很舒服，Wi-Fi也很好用。
酒店位置便利，前往附近的餐馆和加油站都很方便。员工友好又乐于助人，让我的住宿更加舒心。虽然这是一家经济型酒店，但它为我短暂舒适的停留提供了所需的一切。
强烈推荐给所有路过温尼马卡的人！
温尼马卡？我觉得是“温尼烂”。我付了那个价格，至少期待基本设施都能用。结果呢，前台空了十分钟，才有一个员工慢悠悠地从街对面那家姊妹酒店走过来；等房卡的时候，等待时间又翻了一倍。还没睡醒，退房前两个小时，客房服务就敲了一下门直接闯进来了。所有迹象都表明酒店老板不在这儿，在人员配置和维护上偷工减料。下次我还是直接开过去吧。
这家酒店除了地理位置，其他方面简直是一场灾难。
酒店正在施工中。停车场危险重重，他们让我们把车停在后面的Dollar Tree（一元店），还说有窗户可以查看车辆……这根本是谎言。我们的房间只建了一半，床和那些亚马逊买的床架都超级廉价。马桶圈比马桶大了一圈，甚至连吹风机都没有。然后大概早上6点，施工就在我们房门口开始了，他们拧着那些金属床架，简直愚蠢又无礼，而酒店经理就站在旁边看着。水槽周围有霉菌，能闻到味道，房间布置得很别扭。房间那么大，却没有冰箱或微波炉。他们竟然还敢收超过5美元的费用，简直是诈骗。我再也不会用这个应用程序了。各个方面都让我失望透顶。你们最好给我退款，否则我一定会大肆吐槽这个应用程序、这家酒店和整个城市。太可耻了。
办理入住的时候前台没有人 还不给退订 环境极差
房间还是比较干净整洁的，可惜没有挂衣服的地方。
卫生纸有点太薄了。
热水的水压很强。
Check in和check out都得去加油站对面的另一家旅馆，这一点略微有点麻烦。
Wifi总是连一段时间就自动断开，得手动重连，虽然不用每次输密码，但也还是比较麻烦。
酒店正在装修，非常舒适。您可以安心入睡，安静无噪音。如果我再次来到这座城市，我还会再次入住这里。
No one at desk
Had to call twice to get someone to check us in and it took 15 minutes for a person to come from adjoining motel.
Poor service.
Wont stay again
Great for passing through!
Road trip from Wa state to Las Vegas needed a place to get some rest before hitting the road again. Older property with what looks like newer paint, flooring, furnishings renovations. Queen bed 6/10 rating. Room was very clean. Outside area was very very well lit! So much as though all the lighting lit up the room! Window coverings were minimal as far as blocking light out. Lots of light coming through room and bathroom windows. Lithium mining is booming in nearby areas so was happy to get a room. Lots miners taking up occupancy in the area, therefore driving room rates way up. Appreciate that this property was somewhat reasonable rate for weary tired traveler. Was too tired to get room pics. Did take a couple outside pics when we left.
Late check-in, got room key and the room was not made up from previous occupant. No other room available. Clerk had to check with manager. After a half hour wait clerk returned and told us they were arranging a room at another hotel. I appreciate the effort to get the room at another hotel. Room was available and checkin went smoothly.
The description said it had a bath/shower, but it only had a shower. Then I went out to my car to get something, and the key did not work, and the front desk person left at midnight, so no one was there to help me.
Also, the maid woke me up at 9 am.