酒店回复: ¡Gracias por compartir tus maravillosos comentarios! Estamos encantados de que haya disfrutado de su estadía en Tru by Hilton Georgetown y haya apreciado nuestra limpieza, ambiente acogedor y equipo atento. Significa mucho saber que nos recomendaría y esperamos darle la bienvenida nuevamente pronto.
5.0分
其他
原文
翻译提供方：Google
非常干净，状况极佳。
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酒店回复: Rafael, nos alegra mucho que hayas disfrutado de tu estancia en Tru by Hilton Georgetown. Agradecemos enormemente tus amables palabras sobre la limpieza y el estado de nuestro hotel. ¡Esperamos volver a darte la bienvenida pronto!
5.0分
家庭亲子
Room was very clean, the nught and morning staff were both awesome and the breakfast really hit the spot!!
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your stay at Tru by Hilton Georgetown, especially our welcoming team and breakfast offerings. It’s great to know you appreciated the clean room as well. We hope to welcome you back soon!
5.0分
其他
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The room was spotless and exuded a delightful aroma. It was an absolute delight! I’m thrilled that they’ve established this Tru location. I was in dire need of a comfortable place to stay while visiting my daughter in Seaford.
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酒店回复: Thank you for your wonderful feedback! We’re delighted you enjoyed your stay at Tru by Hilton Georgetown and that the room met your expectations. It’s great to know our location made your visit to Seaford comfortable. We hope to welcome you back again soon.
2.0分
其他
Didn’t eat breakfast. Staff was fine. Didn’t use gym. Bed was very uncomfortable. Pillows also very uncomfortable.
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酒店回复: Gary, thank you for taking the time to share your feedback. We're glad that you found our team to be satisfactory, but it's regrettable to learn about the comfort issues with the bed and pillows. Your comfort is our priority, and your valuable feedback points to an area where we can focus our efforts to enhance. We hope you'll consider giving us another opportunity in the future to provide a more comfortable and enjoyable stay.
4.0分
其他
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overall the place seemed kind of run down. Carpet int he hallways was dirty etc. The room seemed adequately clean but very very small and cramped for 2 people. Also the hotel authorized $25 per night in incidentals even though there is no mini bar int he room. Breakfast was very disappointing. I wouldn't stay here again.
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酒店回复: Kristian, thank you for sharing your feedback. We're sorry your visit didn't meet your expectations. Your comments are important to us, and we'll review them with our team to make improvements. We appreciate you letting us know about your experience.
1.0分
商务出差
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This place was great till as soon as I got to the room I started coughing really bad all night sometimes I have asthma at hotels but this was a different I could hardly stop coughing all night in the morning I dropped my card behind the fridge I moved the fridge to find out there was a bunch of mold underneath the fridge which explains my asthma attack I spoke to the front desk didn’t comp my room manager never reached out going to contact corporate and send them photos didn’t get to enjoy breakfast because if my room looked like that can’t trust what the kitchen looked like.
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酒店回复: Fabian, thank you for sharing your experience with us. We’re sorry your visit was not as expected and appreciate you bringing your concerns to our attention. Your feedback has been shared with our team for review so we can work to improve for future guests.
3.0分
其他
The body wash ( which was empty) was at the bathroom sink and the hand soap was in the shower. Staff is nice.
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酒店回复: Penny, thank you for sharing your feedback. We’re sorry to hear aspects of your stay were less convenient than expected. Your comments are appreciated and have been shared with our team for review. We’re glad you found our team members welcoming, and we hope you’ll consider visiting again.
酒店干净宽敞。我们住了两晚，如果以后有机会再来这个城市，还会选择入住。
我推荐这间漂亮、干净、宽敞的房间。
入住体验非常棒，酒店很漂亮也很干净，服务一流，强烈推荐，而且价格也很实惠。
非常干净，状况极佳。
Room was very clean, the nught and morning staff were both awesome and the breakfast really hit the spot!!
The room was spotless and exuded a delightful aroma. It was an absolute delight! I’m thrilled that they’ve established this Tru location. I was in dire need of a comfortable place to stay while visiting my daughter in Seaford.
Didn’t eat breakfast. Staff was fine. Didn’t use gym. Bed was very uncomfortable. Pillows also very uncomfortable.
overall the place seemed kind of run down. Carpet int he hallways was dirty etc. The room seemed adequately clean but very very small and cramped for 2 people. Also the hotel authorized $25 per night in incidentals even though there is no mini bar int he room. Breakfast was very disappointing. I wouldn't stay here again.
This place was great till as soon as I got to the room I started coughing really bad all night sometimes I have asthma at hotels but this was a different I could hardly stop coughing all night in the morning I dropped my card behind the fridge I moved the fridge to find out there was a bunch of mold underneath the fridge which explains my asthma attack I spoke to the front desk didn’t comp my room manager never reached out going to contact corporate and send them photos didn’t get to enjoy breakfast because if my room looked like that can’t trust what the kitchen looked like.
The body wash ( which was empty) was at the bathroom sink and the hand soap was in the shower. Staff is nice.