We have stayed at the Charlottesville’s and Asheville Kimpton Hotel. Both properties and staff have been excellent. Friendly staff and comfortable rooms. The only area that could use an update is the exercise room. Both properties had broken equipment. They could use a regular recumbent or upright exercise bike too
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酒店回复: Hello Julie, Thank you for sharing your kind feedback with us. We are glad to hear you enjoyed your stay. We appreciate your review and hope to welcome you again soon.
5.0分
其他
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The hotel service was amazing, very clean and everyone was extremely friendly. It was within walking distance to any shop we needed as well. Would definitely stay here again when we come to Asheville.
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酒店回复: Hello Tyler, Thank you for sharing your kind feedback with us. We are glad to hear you enjoyed your stay. We appreciate your kind review and hope to welcome you again soon.
4.0分
其他
Clean, well designed ADA room. Restaurant menu very limited and expensive. Parking also too expensive
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酒店回复: Hello Milana, Thank you for sharing your kind feedback with us. We appreciate your kind review and hope to welcome you again soon.
5.0分
其他
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Perfect for celebrating our Anniversary
We just celebrated our 25th Wedding Anniversary in Asheville and the Kimpton went above and beyond to make us feel special. From restaurant recommendations to the friendly service to helping me arrange for flowers in our room. Plus they made sure we had a great view from our room and wrote a wonderful note and gave us a complimentary bottle of bubbly that we saved for our actual anniversary to have a toast. Bravo, Kimpton! Thank you for making us feel special and helping us celebrate.
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酒店回复: Hello Rick, thank you for sharing your experience with us. We are so glad to hear you enjoyed your anniversary trip! So glad we were able to help make it special. We appreciate your kind feedback and hope to welcome you again soon.
5.0分
家庭亲子
Being the the heart of Asheville, we could walk to everything. We didn't touch our car after arriving.
Lots of things happening in downtown.
Love Asheville.
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酒店回复: Hello Robert, thank you for sharing your kind feedback. We appreciate your kind review and hope to welcome you again soon.
5.0分
其他
Great place to stay
The staff were very welcoming and helpful at every turn. The room was wonderful with a very comfortable bed!
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酒店回复: Hello Kathy, Thank you for sharing your kind feedback with us. We appreciate your review and hope to welcome you again soon.
3.0分
其他
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Great rooms but unhelpful front desk staff.
Room was great, but front desk guy on the morning of September 16, 2025 is a real piece of work and needs to be trained in customer service. Went downstairs to request toilet paper and his rude response was “housekeeping handles this”. Well I don’t know or care who handles it, or how to contact housekeeping, I just need my toilet paper. A better response would have been “No problem, I’ll call housekeeping to get this for you, what’s your room number?” I waited at least 15 minutes and had to make another call to the front desk before toilet paper arrived. Can this hotel keep some TP at the front desk like some other hotels do?
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酒店回复: Hello Erica, Thank you for sharing this with us. I do agreed that the correct response was to just accept the request and send up whatever was needed. We will use your feedback to better our guest interactions. Thank you again and we hope to welcome you again soon.
5.0分
其他
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Our 2nd time here. It's right in the heart of everything and you can walk to all the best restaurants.
The staff is super friendly and the breakfast is off the charts. Everything is made in house, try the yogurt with agave and fresh fruit if you want to have your mind blown.
The rooms themselves are exceptional and last but not least, the gym is equipped with every toy you've ever dreamed of.
Definite must stay in Asheville.
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酒店回复: Hello William, Thank you for sharing your kind feedback with us. We appreciate your review and hope to welcome you again soon.
3.0分
其他
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Asheville yes. Kimpton “okay.”
No coffee in room! Must for coffee or tea any time after their “morning service” closes downstairs. Not sure what to make of $32 a night for parking, but it is what it is.
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酒店回复: Hello John, Thank you for sharing your feedback. We hope to welcome you again soon.
4.0分
情侣出游
The staff was very friendly. Parking is pricey, but you get what you pay for, very convenient. Overall, we loved our stay at this hotel.
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酒店回复: Hello Michael, Thank you for sharing your feedback with us. We are glad to hear you enjoyed your stay and hope to welcome you again soon.
We have stayed at the Charlottesville’s and Asheville Kimpton Hotel. Both properties and staff have been excellent. Friendly staff and comfortable rooms. The only area that could use an update is the exercise room. Both properties had broken equipment. They could use a regular recumbent or upright exercise bike too
The hotel service was amazing, very clean and everyone was extremely friendly. It was within walking distance to any shop we needed as well. Would definitely stay here again when we come to Asheville.
Clean, well designed ADA room. Restaurant menu very limited and expensive. Parking also too expensive
Perfect for celebrating our Anniversary
We just celebrated our 25th Wedding Anniversary in Asheville and the Kimpton went above and beyond to make us feel special. From restaurant recommendations to the friendly service to helping me arrange for flowers in our room. Plus they made sure we had a great view from our room and wrote a wonderful note and gave us a complimentary bottle of bubbly that we saved for our actual anniversary to have a toast. Bravo, Kimpton! Thank you for making us feel special and helping us celebrate.
Being the the heart of Asheville, we could walk to everything. We didn't touch our car after arriving.
Lots of things happening in downtown.
Love Asheville.
Great place to stay
The staff were very welcoming and helpful at every turn. The room was wonderful with a very comfortable bed!
Great rooms but unhelpful front desk staff.
Room was great, but front desk guy on the morning of September 16, 2025 is a real piece of work and needs to be trained in customer service. Went downstairs to request toilet paper and his rude response was “housekeeping handles this”. Well I don’t know or care who handles it, or how to contact housekeeping, I just need my toilet paper. A better response would have been “No problem, I’ll call housekeeping to get this for you, what’s your room number?” I waited at least 15 minutes and had to make another call to the front desk before toilet paper arrived. Can this hotel keep some TP at the front desk like some other hotels do?
Our 2nd time here. It's right in the heart of everything and you can walk to all the best restaurants.
The staff is super friendly and the breakfast is off the charts. Everything is made in house, try the yogurt with agave and fresh fruit if you want to have your mind blown.
The rooms themselves are exceptional and last but not least, the gym is equipped with every toy you've ever dreamed of.
Definite must stay in Asheville.
Asheville yes. Kimpton “okay.”
No coffee in room! Must for coffee or tea any time after their “morning service” closes downstairs. Not sure what to make of $32 a night for parking, but it is what it is.
The staff was very friendly. Parking is pricey, but you get what you pay for, very convenient. Overall, we loved our stay at this hotel.