Suite was very clean and the beds were comfortable.
Will come again!
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酒店回复: Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly and enjoyed our prime location. It's wonderful to hear that our suites met your expectations in terms of cleanliness and comfort. We can't wait to welcome you back for another fantastic stay!
5.0分
其他
The room is super comfy and clean. The bedding is comfortable enough to let you restore energy and the breakfast is great for another new day! Enjoyable stay!
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酒店回复: Our team works hard to provide exceptional guest experiences, and we're delighted to hear that we hit the mark during your stay. We hope to welcome you back soon for another enjoyable stay. I
4.0分
其他
Pool was closed with no reduction in fee .
Although the tv was useable remotes didn’t allow for program selection.
Free breakfast was marginal
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酒店回复: We understand how important a relaxing pool experience is, and we apologize for any inconvenience caused by its closure. Rest assured, we will look into this further and see how we can better communicate any changes to our amenities.
5.0分
朋友出游
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Thank-you for a wonderful stay! The room was comfortable, clean and quiet. The breakfast was excellent with a good selection. We enjoyed being close to the centre of town.
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酒店回复: Our team takes great pride in providing exceptional guest experiences, and we are delighted to know that we were able to contribute to your enjoyment during your stay. Your feedback is truly valuable to us and will definitely be shared with our team.
3.0分
其他
The stay was good. The room was nice and clean. The only thing I was not happy about the swimming pool which was not clean and functional.
3.0分
情侣出游
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There were a number of concerns we had about the property
The A/C unit was very noisy and control did not function properly
The vending machine for drinks was on the 3 rd floor BUT vending machine for snacks was on the 4th floor. A little planning and common sense would have them next to each other on the same floor!!!
Because we booked using a third party - *******— we felt like we were treated like 2nd class citizens. My husband is handicapped and I had to run some errands before check out at 11am. I asked if my husband could stay in the room until noon - 1 hour. Response was no but he could wait for me in the reception area. While he sat in reception area for the one hour he noted a number of customers checking out right up til noon when I picked him up. They obviously were extended the courtesy of a late check out
Needless to say that we will not be staying there again
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酒店回复: We strive to provide exceptional service to all of our guests, regardless of how their booking was made. It's concerning to hear that you felt like second-class citizens, and we apologize for any miscommunication or oversight on our part. Your husband's comfort and well-being are of utmost importance to us, and we will review our policies to ensure a more compassionate and understanding approach in the future.
5.0分
其他
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This property isn't an excellent condition and location. You can pretty much walk to anything you might need in town. Does Tim Hortons around the corner? The only downside for us was that the pool was closed, but from what I understand it was an incident that was beyond their control. We were compensated for the loss of the pool and we're very happy with our stay. Thank you
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酒店回复: It's wonderful to hear you had a positive experience and that you were able to take advantage of the nearby amenities in town. We strive to provide our guests with a comfortable stay and we're glad to hear that you found our location to be convenient for your needs. We appreciate your feedback and we look forward to hosting you again in the future.
4.0分
其他
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We stay at the Comfort Inn whenever we visit family in Goderich and overall it’s a great place to stay but this time the pool “ was closed for maintenance “‘although we never saw anyone actually doing anything and it still seems so strange that the rooms don’t have opening windows with the great fresh air outside
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酒店回复: Thank you for choosing Comfort Inn for your recent stay in Goderich. We are delighted to hear that you find our hotel a great place to stay when visiting family. We sincerely apologize for the inconvenience of the pool being closed during your stay. We understand how disappointing it must have been. Rest assured, we are always working to ensure our facilities are well-maintained for the comfort of all our guests.Regarding the windows, we appreciate your feedback and understand the importance of fresh air. While opening windows can provide great ventilation, the safety and security of our guests is our top priority. We hope to have the opportunity to welcome you back for a better experience in the future.
5.0分
情侣出游
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This hotel is a perfect base for exploring Lake Huron. We drove south to Grand Bend one day and north to Sauble Beach the next, both easy drives. The hotel is spotless, all employees we came into contact with were so friendly and helpful, included breakfast was very good and our bed very comfortable!
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酒店回复: t's wonderful to hear that you had the opportunity to explore both Grand Bend and Sauble Beach during your stay with us. We aim to provide a comfortable and convenient stay for all our guests, and we're glad that you were able to make the most of your time in the area. Thank you for choosing to stay with us, and we hope to welcome you back for another great experience in the future.
周六游泳池停止使用。
Very friendly staff and great location.
Suite was very clean and the beds were comfortable.
Will come again!
The room is super comfy and clean. The bedding is comfortable enough to let you restore energy and the breakfast is great for another new day! Enjoyable stay!
Pool was closed with no reduction in fee .
Although the tv was useable remotes didn’t allow for program selection.
Free breakfast was marginal
Thank-you for a wonderful stay! The room was comfortable, clean and quiet. The breakfast was excellent with a good selection. We enjoyed being close to the centre of town.
The stay was good. The room was nice and clean. The only thing I was not happy about the swimming pool which was not clean and functional.
There were a number of concerns we had about the property
The A/C unit was very noisy and control did not function properly
The vending machine for drinks was on the 3 rd floor BUT vending machine for snacks was on the 4th floor. A little planning and common sense would have them next to each other on the same floor!!!
Because we booked using a third party - *******— we felt like we were treated like 2nd class citizens. My husband is handicapped and I had to run some errands before check out at 11am. I asked if my husband could stay in the room until noon - 1 hour. Response was no but he could wait for me in the reception area. While he sat in reception area for the one hour he noted a number of customers checking out right up til noon when I picked him up. They obviously were extended the courtesy of a late check out
Needless to say that we will not be staying there again
This property isn't an excellent condition and location. You can pretty much walk to anything you might need in town. Does Tim Hortons around the corner? The only downside for us was that the pool was closed, but from what I understand it was an incident that was beyond their control. We were compensated for the loss of the pool and we're very happy with our stay. Thank you
We stay at the Comfort Inn whenever we visit family in Goderich and overall it’s a great place to stay but this time the pool “ was closed for maintenance “‘although we never saw anyone actually doing anything and it still seems so strange that the rooms don’t have opening windows with the great fresh air outside
This hotel is a perfect base for exploring Lake Huron. We drove south to Grand Bend one day and north to Sauble Beach the next, both easy drives. The hotel is spotless, all employees we came into contact with were so friendly and helpful, included breakfast was very good and our bed very comfortable!