The room was very clean as was the common areas. The staff was exceptionally friendly and always ready to offer help of any kind. I will definitely be going back!
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酒店回复: We are so grateful for your positive feedback and are delighted to hear that you will be returning in the future. We can't wait to welcome you back and provide you with another fantastic experience. If there is anything specific you would like to see or experience during your next stay
3.0分
家庭亲子
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Breakfast was decent and fresh. Room and the property in general was clean. Area is quiet. Not sure why but there was a police car parked directly in front of the car park. Pretty pricey for a hotel of this facility during a nonpeak season
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酒店回复: Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our fresh and decent breakfast, as well as our clean rooms and peaceful surroundings. We strive to provide a comfortable and inviting atmosphere for all our guests.Regarding the police car parked in front of the car park, we apologize for any inconvenience this may have caused. We value the safety and security of our guests and sometimes law enforcement vehicles may need to access the area for various reasons.
4.0分
家庭亲子
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The property is in dire need of landscaping
Weeds overgrown every where
Volunteer trees growing where they are blocking windows
Mold growing on exterior of building pool out of service- indefinitely
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酒店回复: Rest assured, we have already taken steps to improve the landscaping and pool maintenance, and we are committed to ensuring a more enjoyable experience for all our guests moving forward. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future to showcase these improvements.
2.0分
情侣出游
The eggs were cold and like rubber and the home fries were cold. The coffee was bitter like it was old. Front desk staff at check in and out were not friendly.
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酒店回复: Thank you for sharing your experience with us. We are sorry to hear that your recent visit did not meet your expectations. Please know that we take guest feedback seriously and will address the issues you mentioned with our team. We strive to provide a warm and welcoming experience for all our guests, and it is disappointing to hear that we fell short during your stay.
4.0分
其他
Room great. Staff great. Only problem was i had to go down again to fix the room key
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酒店回复: Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your room and had a great experience with our staff. Your satisfaction is our top priority, so we are sorry to hear about the inconvenience you faced with your room key.
4.0分
商务出差
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Staff was efficient and quick to respond to,y challenge with the tv remote. Room was clean,,,bed was comfortable, however I’d prefer firmer pillows. Very good location, nice and quiet,,,no problems at all. Thanks.
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酒店回复: Thank you for taking the time to share your experience with us. We're glad to hear that our staff was able to assist you quickly with the TV remote. We understand the importance of a clean room and comfortable bed, and we're pleased to know that you found them satisfactory. Your feedback about the pillows is duly noted, and we will certainly take it into consideration for future improvements. We're thrilled to know that you enjoyed our location and the quiet atmosphere. We look forward to welcoming you back for another wonderful stay. Thank you for choosing us!
5.0分
情侣出游
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The room was clean , quiet and comfortable. There were hot options offered at breakfast as well as cereal, yogurt, etc. Overall, I was very satisfied with my stay. I needed an early check-in which they accommodated which I really appreciated.
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酒店回复: We truly appreciate your kind words about our breakfast options and are glad to hear that you found them satisfactory. We understand the importance of accommodating special requests like early check-ins, and we are pleased that we could provide this service for you.We hope to have the opportunity to welcome you back for another great stay in the future.
3.0分
其他
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The Comfort Inn located in Goderich Ont The Prettiest Town in Canada could do with a Modern Refresh. When entering the lobby strong smell of chemicals no doubt chlorine from the pool. Rooms dark & gloomy. Recommend whenever possible air out the room b4 guest arrives. Our room was musty/damp smelling. It was like walking into an old hotel room. Air conditioner should be removed by bedside & relocated. It was noisy kicked on off all night. Overall it was an ok stay. Just time for a modern refresh. Staff friendly Good breakfast
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酒店回复: Dear AaronThank you for sharing your feedback with us. We are sorry to hear about your experience with the dust on the end tables and the discomfort of your bed. We understand how important a clean and comfortable stay is for our guests and we apologize for falling short in this regard.It's great to hear that you found the pool to be clean and you enjoyed your overall stay. We appreciate your valuable feedback as it helps us to continuously improve the guest experience.
5.0分
朋友出游
The room was immaculate; staff friendly; good variety of breakfast items. Good experience. Complimentary breakfast certainly a bonus.
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酒店回复: Our team works hard to ensure that each guest has a positive experience, and we are delighted that you found our complimentary breakfast to be a bonus. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.
周六游泳池停止使用。
The room was very clean as was the common areas. The staff was exceptionally friendly and always ready to offer help of any kind. I will definitely be going back!
Breakfast was decent and fresh. Room and the property in general was clean. Area is quiet. Not sure why but there was a police car parked directly in front of the car park. Pretty pricey for a hotel of this facility during a nonpeak season
The property is in dire need of landscaping
Weeds overgrown every where
Volunteer trees growing where they are blocking windows
Mold growing on exterior of building pool out of service- indefinitely
The eggs were cold and like rubber and the home fries were cold. The coffee was bitter like it was old. Front desk staff at check in and out were not friendly.
Room great. Staff great. Only problem was i had to go down again to fix the room key
Staff was efficient and quick to respond to,y challenge with the tv remote. Room was clean,,,bed was comfortable, however I’d prefer firmer pillows. Very good location, nice and quiet,,,no problems at all. Thanks.
The room was clean , quiet and comfortable. There were hot options offered at breakfast as well as cereal, yogurt, etc. Overall, I was very satisfied with my stay. I needed an early check-in which they accommodated which I really appreciated.
The Comfort Inn located in Goderich Ont The Prettiest Town in Canada could do with a Modern Refresh. When entering the lobby strong smell of chemicals no doubt chlorine from the pool. Rooms dark & gloomy. Recommend whenever possible air out the room b4 guest arrives. Our room was musty/damp smelling. It was like walking into an old hotel room. Air conditioner should be removed by bedside & relocated. It was noisy kicked on off all night. Overall it was an ok stay. Just time for a modern refresh. Staff friendly Good breakfast
The room was immaculate; staff friendly; good variety of breakfast items. Good experience. Complimentary breakfast certainly a bonus.