酒店回复: Dear Mario, Thank you for sharing your feedback with us. We regret any frustration and inconvenience due to the retainer. Our system automatically releases this hold the moment you check out; however, the authorization of the funds depends on your banking institution. This can take up to two to three weeks. We ask that you please get in touch with your bank directly for further assistance regarding this matter. If we can help in any way, please let us know. It was a pleasure hosting your visit, and we hope to see you again soon.Best regards,Alanna HallGM
5.0分
其他
Excellent as always. Clean and up to date hotel, nice staff. My favorite hotel in Beaumont.
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酒店回复: Dear Anisha, What an honor to have the title of your most favorite hotel ever! We are thrilled to read that you felt so at home with us and that you loved our modern and updated property. Your kind words are most appreciated, particularly those noting the gracious hospitality provided by our associates. Thank you for allowing us to host your recent visit to Beaumont. On behalf of all of us at Avid Hotel Beaumont, we look forward to you joining us again soon!Best regards,Alanna HallGM
5.0分
家庭亲子
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There is construction on the freeway near the property, but it isn't difficult to get to. Parking is great!
Our room was smallish, but clean and efficient. Room amenities are better than most hotels we've stayed at. Free breakfast choices were good and eating safe was large and clean.
Staff was friendly and accommodating . Check in and check out were easy.
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酒店回复: Dear Guest, We are glad you enjoyed our seamless front desk service and that our delicious breakfast offerings started your day on the right note. It was also a pleasure reading our immaculate accommodations with excellent amenities and devoted associates enhanced your stay. Thank you for the perfect rating of Avid Hotel Beaumont, and we look forward to exceeding your expectations again!Best regards,Alanna HallGM
5.0分
其他
Great place
I was there for a family funeral, construction in area was confusing but was good at this place, and a great breakfast also.
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酒店回复: Dear Guest, We are genuinely sorry about the circumstances that brought you to us. However, we are glad a difficult day was made better by our exceptional services and great amenities. We are happy to know that you could take advantage of our delicious breakfast offerings. Thank you for staying with us at Avid Hotel Beaumont, and we look forward to welcoming you back soon.Best regards,Alanna HallGM
5.0分
商务出差
Fantastic
Fantastic new hotel. Great quiet modern AC, shower, plugs …everything very well upgraded Superb guest survice
5.0分
商务出差
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Impeccable Hotel!
The staff are very accommodating, professional, and organized. Housekeeping did an amazing job and the night staff are very conversational I love it! I’m transferring to Beaumont from Galveston and Avid is my go to hotel!
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酒店回复: Dear Lisa, We are happy you chose Avid Hotel Beaumont for your recent visit to Beaumont. We enjoyed your description of your time with us and the excellent service you received from our staff. We endeavor to go above and beyond to ensure our guests have a memorable experience. Your compliments are not only rewarding but also encouraging. It was our pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to our area!Best regards,Alanna HallGM
4.0分
其他
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Road was under construction and was full of holes and bumps. Bed was comfortable. Room was small without a closet. First time ever staying at a hotel without a closet. They did have hooks for clothes but no visible closet space. Breakfast was okay.
我和我丈夫住得很愉快。房间非常非常干净，床也很舒服。早餐非常适合外带。工作人员都非常友好和乐于助人。这个地方也很安静。我们下次再来这个地区时，一定会再选择这里。感谢工作人员为我们提供了一个美妙、安静、安全、干净的住宿地点。
安静、干净、安全
性价比很高，员工友好，房间干净。总而言之，这是一个非常棒的住宿地点。
存款无限期冻结
存款冻结超过 14 天
Excellent as always. Clean and up to date hotel, nice staff. My favorite hotel in Beaumont.
There is construction on the freeway near the property, but it isn't difficult to get to. Parking is great!
Our room was smallish, but clean and efficient. Room amenities are better than most hotels we've stayed at. Free breakfast choices were good and eating safe was large and clean.
Staff was friendly and accommodating . Check in and check out were easy.
Great place
I was there for a family funeral, construction in area was confusing but was good at this place, and a great breakfast also.
Fantastic
Fantastic new hotel. Great quiet modern AC, shower, plugs …everything very well upgraded Superb guest survice
Impeccable Hotel!
The staff are very accommodating, professional, and organized. Housekeeping did an amazing job and the night staff are very conversational I love it! I’m transferring to Beaumont from Galveston and Avid is my go to hotel!
Road was under construction and was full of holes and bumps. Bed was comfortable. Room was small without a closet. First time ever staying at a hotel without a closet. They did have hooks for clothes but no visible closet space. Breakfast was okay.