Room has full kitchenette with dishwasher included! Room was clean and bed comfy. Check in and check was easy thru my phone. Full breakfast included.
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酒店回复: Thank you for your wonderful feedback! We’re glad you enjoyed the full kitchenette, clean room, comfortable bed, and included breakfast. It’s great to hear that check-in and check-out through your phone was easy and convenient.We look forward to welcoming you back on your next visit!
3.0分
商务出差
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Staff was nice, clean rooms, problem for me was that hotel is directly facing busy highway which is very noisy all day and all night. Also, beds are really old and make noise all the time.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that our staff made a positive impression and that you found the rooms clean.We apologize that the location and noise from the nearby highway affected your stay, as well as the discomfort caused by our beds. Your comments regarding noise and bed quality are valuable, and we will share them with our team as we continue to make improvements for guest comfort.We appreciate your input and hope to have the opportunity to provide a more restful experience in the future.
5.0分
其他
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The room was great & front desk awesome. My only disappointment was that the maid service didn’t fulfill my request to replace the coffee. However, the front desk staff were great in providing me coffee! Thanks for the great stay.
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your room and had a great experience with our front desk team. I apologize that your request for coffee wasn’t met by housekeeping, but I’m glad our front desk staff was able to take care of you right away.We appreciate you staying with us and hope to welcome you back for another great stay soon!
3.0分
其他
Room was clean. Tub had a really slow drain. We did let the front desk know on checkout. Staff was friendly.
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酒店回复: We’re glad you enjoyed a clean room and friendly staff. We appreciate you letting us know about the slow drain, and we’ll make sure it’s taken care of. We hope to welcome you back soon!
2.0分
商务出差
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Did not have the room that I reserved available. Reserved 1 bdrm King suite, ended up with 2 queens. Was not separated rooms like the king had, which was the reason I booked at this hotel
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酒店回复: We sincerely apologize that your reserved room type was not available during your stay. We understand how important your room choice was and regret the inconvenience this caused. Your feedback has been shared with our team to help prevent similar issues in the future.We truly appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future.
3.0分
家庭亲子
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They screwed up my reservation not once but twice. Things seemed old, the microwave didn’t work even if plugged into 3 different outlets. There was no drain plug in the bathroom. Room was clean otherwise. I do not think I will ever stay here again.
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酒店回复: We sincerely apologize for the issues you experienced during your stay. We understand how frustrating it must have been to have your reservation mishandled and to encounter problems with the room amenities. While we’re glad the room was clean, it’s clear we fell short in providing the experience you deserved.Your feedback is extremely valuable, and we will address these concerns to prevent similar situations in the future. We truly regret that your stay did not meet expectations and appreciate you bringing these matters to our attention.
5.0分
其他
Clean room, comfy bed, good breakfast, friendly staf!
Plz keep the hallways clean..keep up the good work!
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酒店回复: Thank you for your wonderful feedback! We’re so glad you enjoyed your clean room, comfortable bed, breakfast, and our friendly staff. We also appreciate your note about keeping the hallways clean — your feedback helps us improve.We’ll keep working hard to make every stay a great one and look forward to welcoming you back soon!
5.0分
家庭亲子
Extremely clean facility! Very courteous staff, not noisy, beautiful scenery, great breakfast! Definitely recommend for the family stay! Thank you
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our clean facilities, courteous staff, peaceful atmosphere, and great breakfast. It’s wonderful to know you’d recommend us for family stays.We truly appreciate your kind words and look forward to welcoming you back soon!
员工很友好，早餐也不错，我很喜欢他们的按摩浴缸。
好地方
Room has full kitchenette with dishwasher included! Room was clean and bed comfy. Check in and check was easy thru my phone. Full breakfast included.
Staff was nice, clean rooms, problem for me was that hotel is directly facing busy highway which is very noisy all day and all night. Also, beds are really old and make noise all the time.
The room was great & front desk awesome. My only disappointment was that the maid service didn’t fulfill my request to replace the coffee. However, the front desk staff were great in providing me coffee! Thanks for the great stay.
Room was clean. Tub had a really slow drain. We did let the front desk know on checkout. Staff was friendly.
Did not have the room that I reserved available. Reserved 1 bdrm King suite, ended up with 2 queens. Was not separated rooms like the king had, which was the reason I booked at this hotel
They screwed up my reservation not once but twice. Things seemed old, the microwave didn’t work even if plugged into 3 different outlets. There was no drain plug in the bathroom. Room was clean otherwise. I do not think I will ever stay here again.
Clean room, comfy bed, good breakfast, friendly staf!
Plz keep the hallways clean..keep up the good work!
Extremely clean facility! Very courteous staff, not noisy, beautiful scenery, great breakfast! Definitely recommend for the family stay! Thank you