酒店回复: Dear Qiongtaiyingyu, Thank you for sharing your experience at Dorsett Putrajaya! We're thrilled your stay was amazing and you loved our location near the Pink Mosque. It’s great to hear that the view from your room impressed you and that you enjoyed our breakfast. We're glad our rooftop pool area was a lovely spot for you to relax and that your room met your comfort and cleanliness expectations. We value your feedback about our front desk team and will work to ensure all staff provide the friendly, attentive service our guests deserve. Thank you again for your wonderful review. We look forward to welcoming you back to Putrajaya. Regards, The Management
酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the unpleasant experience you had during your recent stay. The cleanliness issue you described is far below our usual standards, and we regret the inconvenience caused. Please be assured that we have addressed this matter with our housekeeping team to ensure such an incident does not happen again. We value your comments, as they help us improve our service quality. Once again, we apologize for the disappointment and appreciate your understanding. We hope you will provide us another opportunity to restore your confidence in our hotel. Regards, The Management
酒店回复: Dear Valued Guest, Thank you for taking the time to leave your review. We’re thrilled to hear that you had a great experience and that everything was good during your stay. Your feedback is important to us and motivates our team to continue providing excellent service. We hope to welcome you back soon. Regards, The Management
酒店回复: 尊敬的 NUR SHARMIMI,感谢您分享您在布城帝盛酒店的体验。我们非常重视您的反馈,但对于您遇到的不适和安全问题,我们深感抱歉。我们认真对待您对安全方面的反馈,并正在审查相关措施,以确保所有宾客都能享受安全的环境,包括提高安保人员的可见度和加强闭路电视监控。我们很高兴您喜欢我们的设施,但您的安全始终是我们的首要任务。您的反馈将有助于我们改进服务。再次感谢您的宝贵意见,我们希望在更好的环境下再次欢迎您。此致,管理层
这次在布城帝盛酒店的入住体验,必须用“惊艳”来形容!酒店位置真的绝了,去粉红清真寺和主要景点都超方便,对游客太友好了。
我们房间的窗外景色美到词穷,尤其是傍晚时分,湖景超治愈。酒店的早餐必须重点表扬,选择多到让人犯选择困难症,味道也超正宗,每天都是吃到撑才出门。顶楼的泳池区域是宝藏打卡点,视野开阔,游游泳、拍拍照,疲劳感瞬间清零。
房间内部宽敞又干净,床品睡起来特别舒服,整体体验感直接拉满。虽然个别前台员工有点高冷,但大部分工作人员都蛮热情周到的。下次来布城,绝对还会锁定这里!
我是上个月29号晚上住的酒店,这卫生是太差了,上个客人睡过的床单都不换的,后来我要求要换床单,后来他们给我换的床单,你们自己看下面的图片吧?我一个晚上没睡觉。从来没有往过这么差尽的洒店。还要买5百多人民人民币一个晚上
很好哈哈哈哈哈哈哈哈哈吧哈哈哈哈好吧哈哈哈哈哈哈哈哈好好好很好哈哈哈哈哈哈哈哈哈吧哈哈哈哈好吧哈哈哈哈哈哈哈哈好好好
我预订并支付了特大号床房的费用,但入住时酒店却说房间已满,给我换成了双床房。这完全无法接受。提前预订的客人应该优先安排,而不是搞先到先得。他们给出的“解决方案”是让我自己把两张单人床拼起来,但当我进入房间后发现,床是固定的,根本无法移动。这让我非常沮丧。
其次,房间设施也非常令人失望。只提供了一小瓶矿泉水,枕头瘪塌塌的,电视也是歪的,衣柜和冰箱柜里有明显的灰尘和污垢,甚至散发出类似蟑螂的味道。提供的白色杯子里面结了垢,底部还有茶渍。很明显,尽管我是深夜抵达,房间也没有得到妥善的准备。
以我支付的价格,在吉隆坡我本可以住到好得多的酒店。多美年(Dorsett)这个名字听起来很有声望,但不幸的是,这竟是我住过最糟糕的酒店体验。
这次入住体验还不错。房间卫生条件一般。地毯、毛巾和床单上都有污渍,但问题不大。房间外面有Coway净水器,随时可以使用。停车免费,但停车场入口有点吓人。位置绝佳,靠近钢铁清真寺。早餐非常棒!选择很多,味道也很好!休闲度假的话可以再来,但希望他们能改善一下卫生状况。
我在布城帝盛酒店的入住体验非常棒。酒店地理位置优越,就在湖边,离钢铁清真寺很近,旁边还有餐车和便利店。屋顶的无边泳池是另一个亮点,在这里可以一边放松,一边欣赏布城的美景。
我最近入住了布城帝盛酒店,说实话,我感到非常不舒服和不安全。酒店区域里有些人游荡,看起来像是醉酒或精神不稳定。这让人很不安,尤其如果你是带着家人旅行或者独自的女性。
对于一家位于黄金地段、享有盛誉的酒店,我真诚希望管理层能立即采取行动加强安保——增加显眼的安保巡逻、积极的CCTV监控,并对任何可疑行为迅速响应。
我很欣赏酒店的设施和氛围,但安全永远是重中之重。请务必认真对待这个问题。
房间对两个人来说相当宽敞,还有一个舒适的沙发。晚上湖景很美。酒店对面就有餐车,走过去不到5分钟。早餐也很不错。
完美的宅度假。
靠近苏丹米占清真寺。
酒店位于布城,地理位置优越。房间非常干净。早餐选择丰富。晚上酒店门口还有餐车。