Checkin is at another hotel accross the street. I was walking around trying to find the front desk for a while until a guess saw me and notice that I was lost.
Also the room is not the best room, it doesn't look any closer to the pictures. I thought it would be a great hotel becaise of the ratings, but nah
3.0分
家庭亲子
It was dirty with cucaraches and mattress was dirty!
3.0分
家庭亲子
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We were traveling with a toddler, and were not aware that there was an adult bar attached to the hotel. Once we arrived we had to check in at the hotel that was next to the one we were staying in. We stayed in Mainstay and had to check in at Comfort Suites. I’m not sure if the lobby that used to be at Mainstay was the new “bar” or if the property was built in with no lobby. We were able to hear loud music from the first floor where we were accommodated. The lady who checked us in was very nice and even asked if wanted to be relocated but we were very tired since we had been traveling all day we decided to keep the room. It would’ve been nice to know that there was an adult bar located in the hotel, I saw that the hotel had average reviews and did not read all the reviews that mentioned the adult bar.
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酒店回复: Hello Fernando we are sorry that our website did not show more pictures of the bar that is included in the building. We understand the frustration that the noise may have caused, we hope that we have a chance of better assisting you in the future.
4.0分
商务出差
The property is good and the staff was friendly, especially in the Bar!! The only complaint, the breakfast was horrible!!
5.0分
情侣出游
Great room and great customer service
5.0分
其他
Staff was amazing !
3.0分
商务出差
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Everyone at Mainstay is very nice and pleasant. But the property serves a purpose - my stay wasn't bad but comfort could be improved. The property is older and you can tell, which many may not have issue with. When it came to water pressure in the shower, the sink faucets were too short for the sink, items not working (lamps, fans), these things were lacking. Bedding was comfortable, air conditioner worked great (though noisy but I'll take working well in the high heat over noise), good wifi access, nice breakfast, and tv choice. I did see a roach in the hall but no other pests or something 'gross'. I never felt unsafe as there are cameras everywhere, and there are several security features on the door (it beeps if open too long). I will note that for the time I was there, the two buildings were all male construction crews and I was the only female guest that I saw. Again never felt unsafe but could be unnerving for some people.
2.0分
其他
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The lobby & staff are across the parking lot at a different hotel called comfort inn that is also where the pool is located. There is a public bar at the entrance of the mainstay hotel
空调系统非常吵。
清洁得很好
Not the best for the ratings it has
Checkin is at another hotel accross the street. I was walking around trying to find the front desk for a while until a guess saw me and notice that I was lost.
Also the room is not the best room, it doesn't look any closer to the pictures. I thought it would be a great hotel becaise of the ratings, but nah
It was dirty with cucaraches and mattress was dirty!
We were traveling with a toddler, and were not aware that there was an adult bar attached to the hotel. Once we arrived we had to check in at the hotel that was next to the one we were staying in. We stayed in Mainstay and had to check in at Comfort Suites. I’m not sure if the lobby that used to be at Mainstay was the new “bar” or if the property was built in with no lobby. We were able to hear loud music from the first floor where we were accommodated. The lady who checked us in was very nice and even asked if wanted to be relocated but we were very tired since we had been traveling all day we decided to keep the room. It would’ve been nice to know that there was an adult bar located in the hotel, I saw that the hotel had average reviews and did not read all the reviews that mentioned the adult bar.
The property is good and the staff was friendly, especially in the Bar!! The only complaint, the breakfast was horrible!!
Great room and great customer service
Staff was amazing !
Everyone at Mainstay is very nice and pleasant. But the property serves a purpose - my stay wasn't bad but comfort could be improved. The property is older and you can tell, which many may not have issue with. When it came to water pressure in the shower, the sink faucets were too short for the sink, items not working (lamps, fans), these things were lacking. Bedding was comfortable, air conditioner worked great (though noisy but I'll take working well in the high heat over noise), good wifi access, nice breakfast, and tv choice. I did see a roach in the hall but no other pests or something 'gross'. I never felt unsafe as there are cameras everywhere, and there are several security features on the door (it beeps if open too long). I will note that for the time I was there, the two buildings were all male construction crews and I was the only female guest that I saw. Again never felt unsafe but could be unnerving for some people.
The lobby & staff are across the parking lot at a different hotel called comfort inn that is also where the pool is located. There is a public bar at the entrance of the mainstay hotel
Great staff