Traveled with my 10 and 12 year old on a Sunday and Monday night. The hotel staff saw us when they assigned us the room 212. Everything looked good until 930 pm and we found our we were over the bar and outdoor patio. Like, literally over the bar. The music and vibrations came through each night till past 1am. This repeated on Monday.
No way the front desk didnt know the room was over the bar.
Stay away from this hotel if you want sleep.
4.0分
情侣出游
Room had a funky smell to it and hot tub was out of service. Overall, good gym amenities and spacious room.
5.0分
其他
The room was comfy and cozy. Just what we needed for one night stay to visit our family and hometown rodeo fun
2.0分
情侣出游
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I had really high hopes for this property but upon returning to my room for the evening as soon as I walked through the door I see a roach on the floor . Then I turn the lights on and I see a roach on the sink. Due to this I cannot give this anything higher than a 2 star. Check in was great the front desk person was super nice even though she had a line through the lobby she didn’t look frantic and gave everyone the time of day. That’s why I couldn’t give this place a 1 star .
4.0分
其他
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I was glad to get a 2 room suite. It was very spacious. Had a full size fridge.
It wasnt made clear that to check in to the Mainstay you had to cross the parking lot and check in at the Comfort inn. But otherwise it was good.
5.0分
其他
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The evening shift staff was awesome. She was super friendly and happy attitude. I don’t see good customer service anymore. She deserves a raise. Happy workers make happy customers who come back.
3.0分
其他
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Not the best for the ratings it has
Checkin is at another hotel accross the street. I was walking around trying to find the front desk for a while until a guess saw me and notice that I was lost.
Also the room is not the best room, it doesn't look any closer to the pictures. I thought it would be a great hotel becaise of the ratings, but nah
5.0分
家庭亲子
Room was very clean breakfast was great and staff was very courteous
空调系统非常吵。
清洁得很好
Traveled with my 10 and 12 year old on a Sunday and Monday night. The hotel staff saw us when they assigned us the room 212. Everything looked good until 930 pm and we found our we were over the bar and outdoor patio. Like, literally over the bar. The music and vibrations came through each night till past 1am. This repeated on Monday.
No way the front desk didnt know the room was over the bar.
Stay away from this hotel if you want sleep.
Room had a funky smell to it and hot tub was out of service. Overall, good gym amenities and spacious room.
The room was comfy and cozy. Just what we needed for one night stay to visit our family and hometown rodeo fun
I had really high hopes for this property but upon returning to my room for the evening as soon as I walked through the door I see a roach on the floor . Then I turn the lights on and I see a roach on the sink. Due to this I cannot give this anything higher than a 2 star. Check in was great the front desk person was super nice even though she had a line through the lobby she didn’t look frantic and gave everyone the time of day. That’s why I couldn’t give this place a 1 star .
I was glad to get a 2 room suite. It was very spacious. Had a full size fridge.
It wasnt made clear that to check in to the Mainstay you had to cross the parking lot and check in at the Comfort inn. But otherwise it was good.
The evening shift staff was awesome. She was super friendly and happy attitude. I don’t see good customer service anymore. She deserves a raise. Happy workers make happy customers who come back.
Not the best for the ratings it has
Checkin is at another hotel accross the street. I was walking around trying to find the front desk for a while until a guess saw me and notice that I was lost.
Also the room is not the best room, it doesn't look any closer to the pictures. I thought it would be a great hotel becaise of the ratings, but nah
Room was very clean breakfast was great and staff was very courteous
Room was ok staff was great, had a good breakfast