酒店回复: Hi Carolyn, thank you so much for your review! Much appreciated!
5.0分
情侣出游
原文
翻译提供方：Google
干净、友好的客户服务。我们喜欢走道上的回收砖和宏伟的高天花板
窗外的路灯照进来，睡得有些不舒服。
酒店回复: Hi Jake, thank you so much for your 5/5 review! Much appreciated!
2.0分
其他
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Friendly and helpful staff. Not enough to compensate for the truly uninhabitable room. No chair or table, nowhere to sit other than on a bed. I had to put the folded up ironing board on a bed in order to have a flat surface of which to try and eat, type, write. Basically 2 beds surrounded by walls. Grossly expensive for what was. I've stayed here often over the years but never will again.
4.0分
商务出差
Good and convenient place to stay for our business purposes. Lack of housekeeping was disappointing.
4.0分
其他
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Comfortable hotel in Wyong
There was a problem at check-in as the fact that I had already paid for my accommodation was not showing on my record and the last four digits provided as my credit card weren't mine. However, I had the receipt and the receptionist had no issue with accepting that the room had, indeed, been paid for.
The room was clean and extremely quiet - I didn't hear any noise from other rooms or from outside. The bed was very comfortable and there was excellent TV reception. As well as the usual tea and coffee, there were also biscuits. However, if you need a teaspoon, take your own - only wooden stirrers are provided.
My only complaint about the accommodation itself was in the bathroom - the height of the wash basin is, frankly, uncomfortable if you are my height (163 cm). Having to hold your hands up to shoulder height in order to wash them is not ideal.
Also be aware that there is no in-room safe.
The hotel is very convenient to both the station and the Art House.
4.0分
其他
It was a comfortable stay, quick working trip. The hotel had everything needed good food and comfortable room. I would stay again.
1.0分
情侣出游
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Unfortunately we had a serious incident of a man entering our room after 12.30am.
Woken to light coming in our room the man soon left thankfully. I wedged a ironing board under the door handle along with a rubbish bin. There is no 24 hour reception. We did not sleep well after this incident. Rang hotel next day, they were helpful and got back to me after viewing the CCTV footage to confirm a man entered our room. Apparently confused going back to his own room. Have been given a full refund. Concerned how did another key card work on our door? We had moved rooms as the first had not been cleaned properly.
We have not been given a honest answer by the hotel to how our room was accessed by someone else! Have stayed several times before and now reluctant to ever stay again. I have since felt anxiety and fear. Having to feel I had to block the door with an ironing board and bin, this in after thought was dangerous! Access to get out of our room if a fire or medical assistance to get in for emergency.
非常好的住宿体验。房间漂亮又干净，床也很舒服。入住手续方便快捷，一点也不麻烦。下楼就是酒吧。还有免费停车。绝对推荐，下次还会再来😊
很不错很温馨
虽然看起来是老建筑，但里面已经翻新过了。
房间里有智能电视。
下次还会选择住这里。
我们住在外楼，每次有人走进大楼时，大楼的门就会发出很大的吱吱声。被子上也有污渍，浴室看起来需要一些维护和彻底清洁。
干净、友好的客户服务。我们喜欢走道上的回收砖和宏伟的高天花板
窗外的路灯照进来，睡得有些不舒服。
Friendly and helpful staff. Not enough to compensate for the truly uninhabitable room. No chair or table, nowhere to sit other than on a bed. I had to put the folded up ironing board on a bed in order to have a flat surface of which to try and eat, type, write. Basically 2 beds surrounded by walls. Grossly expensive for what was. I've stayed here often over the years but never will again.
Good and convenient place to stay for our business purposes. Lack of housekeeping was disappointing.
Comfortable hotel in Wyong
There was a problem at check-in as the fact that I had already paid for my accommodation was not showing on my record and the last four digits provided as my credit card weren't mine. However, I had the receipt and the receptionist had no issue with accepting that the room had, indeed, been paid for.
The room was clean and extremely quiet - I didn't hear any noise from other rooms or from outside. The bed was very comfortable and there was excellent TV reception. As well as the usual tea and coffee, there were also biscuits. However, if you need a teaspoon, take your own - only wooden stirrers are provided.
My only complaint about the accommodation itself was in the bathroom - the height of the wash basin is, frankly, uncomfortable if you are my height (163 cm). Having to hold your hands up to shoulder height in order to wash them is not ideal.
Also be aware that there is no in-room safe.
The hotel is very convenient to both the station and the Art House.
It was a comfortable stay, quick working trip. The hotel had everything needed good food and comfortable room. I would stay again.
Unfortunately we had a serious incident of a man entering our room after 12.30am.
Woken to light coming in our room the man soon left thankfully. I wedged a ironing board under the door handle along with a rubbish bin. There is no 24 hour reception. We did not sleep well after this incident. Rang hotel next day, they were helpful and got back to me after viewing the CCTV footage to confirm a man entered our room. Apparently confused going back to his own room. Have been given a full refund. Concerned how did another key card work on our door? We had moved rooms as the first had not been cleaned properly.
We have not been given a honest answer by the hotel to how our room was accessed by someone else! Have stayed several times before and now reluctant to ever stay again. I have since felt anxiety and fear. Having to feel I had to block the door with an ironing board and bin, this in after thought was dangerous! Access to get out of our room if a fire or medical assistance to get in for emergency.
Reception staff friendly and helpful.