酒店回复: Saludos, Ruth, agradecemos tu comentario, estamos trabajando fuertemente para mejorar en todo sentido, comentarios como el tuyo nos ayudan a tener otro punto de vista, pura vida!
We had the room with the private pool this time, and let me tell you it was gorgeous!! The pool could use a little updating, but the property is under new ownership and they are renovating everything. When we got there we were told they were giving us a free tour at the hanging bridges… we’ve been to La Fortuna many times, but had never done this activity. This is a DO NOT MISS location! We saw so many birds, a coati, 5 different eyelash vipers, blue jean frogs, etc. I highly recommend staying here, this was our second time and both rooms were great! Ohh. And there are fireflies there in June!!
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酒店回复: Thank you so much for sharing your experience and for choosing to stay with us again. We’re delighted to hear that you enjoyed the private pool room and the complimentary tour to the hanging bridges — it truly is a special place, and we’re glad you got to experience so much wildlife.We appreciate your kind words about the renovations as we are working hard to improve all areas of the property to offer an even better stay in the future.It means a lot to us that you recommend our hotel and had great experiences both times. And yes, the fireflies in June are magical! We hope to welcome you back for a third visit soon.
5.0分
家庭亲子
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Although this place is worn and in need of a bit of TLC, our private cottage was an oasis. We absolutely loved our private home with pool. The breakfast was amazing and close to town. I would highly recommend.
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酒店回复: Greetings Steph, we are glad to know that you enjoyed your villa, we are working on our entire property to improve in many things, we hope you visit us again!
3.0分
家庭亲子
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Rustic if staying in the tree villas and not the main lodge. Need an suv to reach the tree villas.
The villa is very spacious but isolated, if you like to live in the rain forest. Many moths/bugs attracted to lights at night. Nice during the day.
Cerro Chato observation hike included. Very very difficult hike requiring good hiking shoes. Regardless you will get muddy. But the swim in the volcano crater lake is spectacular. Note: you need to cross into national park land to reach the lake ( ie trepassing) but everyone does the hike. $16 pp if not staying at the lodge.
500 meters to the Arenal Waterfall entrance. $20 per person to get in. 500 steps down to waterfall so be fit because you have to come back up. But Cerro Chato infinitely harder.
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酒店回复: Hello Man, we appreciate your comment, we understand your discomfort with mosquitoes and other insects, but it is something inevitable in a rainforest like La Fortuna, the villa is accessible to any type of vehicle, in the same way we are remodeling the entire property and improving the access to our villas, we hope you are well and that you visit us when our property is remodeled, greetings!
4.0分
家庭亲子
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We love the location, felt like you were right in the jungle! It’s was quiet yet close to some great restaurants. The staff was helpful and kind. We loved our stay here!
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酒店回复: Hello, Melissa, we are glad to know that you enjoyed your stay with us, it was a pleasure to assist you, greetings!
2.0分
家庭亲子
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We stayed in a three bedroom Villa for two nights and although this Villa was incredibly spacious, there were spiderwebs hanging everywhere and quite a few bugs in the villa. I do understand that you are in the rainforest and there are going to be bugs, but I just felt like the villa could’ve been cleaner. It is definitely showing its age and needs cleaning and painting on the exterior. The furniture inside seemed very random and we would’ve liked to see nightstands by the bed.Missed the mark for what we paid. The only positive was the view and the proximity to some amazing activities in the area.
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酒店回复: Hello, Marcie, we are working hard to improve our villas and the hotel in general, we appreciate your comment, it help us to have a second opinion on what we should improve, best regards!
有蜘蛛网，而且潮湿的味道太浓了。如果我能好好照顾这些细节，情况就会有所改善。
鉴于网站上的负面评论，我不敢住在这家旅馆。多么令人高兴的惊喜啊！这间小屋虽然位于云端，但却非常舒适。这里距离拉福图纳很远，因此很安静。小厨房可让您在必要时重新加热菜肴，咖啡机可让您在等待餐厅开门时煮咖啡。接待处的工作人员很有魅力，并提供了很好的建议。早餐质量很高，我们有 3 种早餐可供选择。我强烈推荐这家旅馆，这是我们在哥斯达黎加住过的最好的旅馆。他
这座建筑在几十年前建成时确实很漂亮，但感觉从那时起它就从未被修饰或翻新过，因此有些部分完全腐烂了。首先，房间里的浴室确实不合时宜。半生锈的元素，每隔一个房间就缺少淋浴龙头，一个小水槽，上面有一个大理石架子，距离它几十厘米，这使得它几乎完全无法使用，还有毛巾，即使在我自己的家里我也不会使用抹布擦地板（见图）。在 1960 年代中美洲风格的房间里，它是在那个时期建造的，由天花板上的灯泡“照亮”，没有吊灯，我们发现一台吵闹的冰箱，打开了但完全空了（为什么要白白浪费电？）一个带3个杯子的水壶，但没有咖啡或花草茶可供使用。然而，最重要的是，最大的问题很突出：所有房间里都有非常强烈的消毒剂/昆虫毒药的气味，强烈到刺激喉咙，以至于如果不先给房子通风几个小时，就很难留下来。唯一的优点是工作人员的友善和可用性，这是无话可说的，但仅凭这一点并不能弥补管理和维护方面的缺陷。但总的来说，这是一次不愉快的经历，我不推荐。
很棒的地方；安静、干净、舒适。非常友好和细心的员工！
我喜欢这个位置和壮丽的景色，但我不喜欢浴室的淋浴，它们不足，木制沙发和木制厨房椅子不舒服，这是灾难性的。
We had the room with the private pool this time, and let me tell you it was gorgeous!! The pool could use a little updating, but the property is under new ownership and they are renovating everything. When we got there we were told they were giving us a free tour at the hanging bridges… we’ve been to La Fortuna many times, but had never done this activity. This is a DO NOT MISS location! We saw so many birds, a coati, 5 different eyelash vipers, blue jean frogs, etc. I highly recommend staying here, this was our second time and both rooms were great! Ohh. And there are fireflies there in June!!
Although this place is worn and in need of a bit of TLC, our private cottage was an oasis. We absolutely loved our private home with pool. The breakfast was amazing and close to town. I would highly recommend.
Rustic if staying in the tree villas and not the main lodge. Need an suv to reach the tree villas.
The villa is very spacious but isolated, if you like to live in the rain forest. Many moths/bugs attracted to lights at night. Nice during the day.
Cerro Chato observation hike included. Very very difficult hike requiring good hiking shoes. Regardless you will get muddy. But the swim in the volcano crater lake is spectacular. Note: you need to cross into national park land to reach the lake ( ie trepassing) but everyone does the hike. $16 pp if not staying at the lodge.
500 meters to the Arenal Waterfall entrance. $20 per person to get in. 500 steps down to waterfall so be fit because you have to come back up. But Cerro Chato infinitely harder.
We love the location, felt like you were right in the jungle! It’s was quiet yet close to some great restaurants. The staff was helpful and kind. We loved our stay here!
We stayed in a three bedroom Villa for two nights and although this Villa was incredibly spacious, there were spiderwebs hanging everywhere and quite a few bugs in the villa. I do understand that you are in the rainforest and there are going to be bugs, but I just felt like the villa could’ve been cleaner. It is definitely showing its age and needs cleaning and painting on the exterior. The furniture inside seemed very random and we would’ve liked to see nightstands by the bed.Missed the mark for what we paid. The only positive was the view and the proximity to some amazing activities in the area.