酒店回复: Mairenys, sorry to hear that you have bad experience at the hotel. We are sorry that you reserved smoking room. We are also sorry that we didn't have non smoking rooms available at the time of your arrival. Hope you ha e a great day.
酒店回复: I'm so sorry Andisheh that you stay was not pleasant. I do not see any note on you complaining about noisy neighbor beside you or any other room. If you would have called us at the front desk about noisy neighbor we could have done something about that. It doesn't not help you when you don't mention anything to us right away. Towel situation what I had mentioned to you that you had 4 sets of towels in the room and it was only 2 of you in the room. The Pillow situation you had 4 pillows in your room. We do not have spare pillows for us to give it to any of our guest. Hope you have a great day.
5.0分
其他
原文
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服务很好，他们会说我的西班牙语
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酒店回复: Muchas gracias, Angel, por hospedarte con nosotros y tomarte el tiempo de dejarnos una excelente reseña. Como gerente y personal del hotel, trabajamos arduamente para hacer felices a nuestros huéspedes y agradecemos tus comentarios. ¡Gracias nuevamente y que tengas un día bendecido!
酒店回复: We're sorry you were unhappy. We will look into all the issues you faced in room. We offer continental breakfast not a hot breakfast .. Hope you have a good day.
1.0分
其他
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他们凌晨 2 点给我打卡
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酒店回复: ¿Quién te marcó a las 2 am? ... lamentamos el problema que tuvo en el hotel, espero que tenga un gran día.
5.0分
商务出差
原文
翻译提供方：Google
伟大的
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酒店回复: Thank you so much Felix, for staying with us and taking your time to give us a great review. We as hotel management and staff work hard to make our guests happy and we appreciate your feedback! Thanks Again
1.0分
其他
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翻译提供方：Google
有蟑螂
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酒店回复: Hector, I'm so sorry to hear you had issue with your room. I would personally go and check out the room you were in. Thank you for staying with us. Hope you have a great day and may God bless you.
1.0分
其他
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The staffer could not find my reservation. He wanted to charge 10 bucks for 10min early check in. When he finally found my reservation he stated he only have smoking room and I will need to pay extra for non smoking double bed. I showed my reservation for king non smoking. I ended up paying 25 extra for double bed non smoking. AC made loud noise. Maintenance to replace unit. Towels were used and thread was unraveling. I went to buy towels. Sheets had holes. Upon check there wasn’t anyone. Doors was locked. No receipt. Oh yeah tub was clogged and bathroom door handle was falling off. Only reason I stayed was because I was too beat from the sun and medical conditions.
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酒店回复: We're sorry Rosa, you were unhappy with you stay. Thanks for letting us know about the issues you faced at the hotel, we will work hard to fix the issues Please call us and give us your email address and we will be happy to send you a receipt through your email. I have investigated regarding your reservation issues, You have reserved SMOKING ROOM. We do have proof that you reserved a smoking room and it was sent to us by DESTINATIONS OF THE WORLD DMCC booking engine that you had used to reserve your room. I'm sure they sent you the same information through your email. If we had a room with was single non smoking we would have given it to you. But for upgrade on a busy weekend you do have to pay and that was charged, Hope that answers your question and may god bless you and Hope you have a blessed day.
酒店位置靠近布朗斯维尔港，这是选择该地区这两家汽车旅馆的唯一原因。
湿度很高，地板总是湿漉漉的。从外面走进来也会让地板蒙上灰尘。
早餐非常差。
好评！🤙🏼🤙🏼
当我预订酒店时，他们说他们有三个房间可用。当我到达酒店时，他们只剩下一个房间，而且是一间吸烟房，当我预订时，他们从未说过任何有关吸烟房的信息。冰箱里还有之前客人剩下的食物。淋浴间的皂液器上没有肥皂，也没有洗发水或护发素和皂液器，所以我和我的女儿最后只能在前台用水淋浴。服务员很粗鲁，一点也不帮忙。我希望并祈祷我永远不必再呆在这样的地方，经历这样可怕的经历。绝对连一美元都不值。
工作人员拒绝了我们额外毛巾和枕头的要求。有些人住在我的房间旁边，一直打架，发出很大的噪音，直到凌晨 4 点至 5 点。尽管价格昂贵，但这是一家非常便宜且质量低劣的汽车旅馆。我经历过的最糟糕的经历。
服务很好，他们会说我的西班牙语
一进浴室就看到一只蟑螂。烟雾探测器脱离了墙壁，并且没有电池将其放回墙上。被子上有烧伤。而且早餐的选择非常有限。似乎没有在顾客之间进行清洁，皂液器都是空的。
他们凌晨 2 点给我打卡
伟大的
有蟑螂
The staffer could not find my reservation. He wanted to charge 10 bucks for 10min early check in. When he finally found my reservation he stated he only have smoking room and I will need to pay extra for non smoking double bed. I showed my reservation for king non smoking. I ended up paying 25 extra for double bed non smoking. AC made loud noise. Maintenance to replace unit. Towels were used and thread was unraveling. I went to buy towels. Sheets had holes. Upon check there wasn’t anyone. Doors was locked. No receipt. Oh yeah tub was clogged and bathroom door handle was falling off. Only reason I stayed was because I was too beat from the sun and medical conditions.