The personnel were excellent, kind, helpful and friendly. The hotel was very clean and had all that we needed. It was walkable, close to everything. We appreciated the warm pool this time of year and the game room. Thank you! We'll be back.
1.0分
家庭亲子
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This property is a joke. They overbooked and our Valentine weekend that we have planed for a while and made all reservations ahead of time and still when we came (4 hour drive one way) they just said they have nothing available and the best thing they can do is give us reimbursement or another property 1 hour away.
5.0分
其他
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Great location in Chelan - easy walk to the City Park beach, to shopping, to grocery. It is not right on the beach, but has its own pool and small fitness facility.
4.0分
其他
Place is located walking distance from downtown.
5.0分
家庭亲子
The property was great!!
Adam and Derek were extremely friendly and accomodating.
Thanks so much!!
5.0分
情侣出游
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This is one of our favorite worldmark properties. Lovely units. Ours was recently updated and looks great. We appreciated the new feature for connecting your devices to the TV too. So much better than it used to be. Great location and enjoyed the pool, still early enough in the season that all was pretty quiet, but great weather.
5.0分
情侣出游
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Staff were incredibly nice and helpful. The fire pit and bbqs were in great condition and convenient. Room was large and felt like a home. Great price and great everything.
5.0分
其他
From check-in to check-out the experience was positive, seamless. The room was clean and comfortable.
5.0分
家庭亲子
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Very conveniently located. The timeshare concept gave us much more room and amenities than a conventional hotel room. The price was fantastic. I will definitely consider WorldMark properties when traveling.
1.0分
家庭亲子
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I have reserved one-bedroom suite at the Chelan Lake House one month before our trip through *********** and my credit card was fully charged at the time of reservation. I've got a confirmation message few days before our trip. However when we arrived at the Chelan Lake House at 7 pm on October 7 to check in, I was told at the front desk that the property is overbooked since October 6 (!) and they decided to "relocate" us, i.e. I had to call *********** to ask to find us other place to stay. After one hour on the phone with *********** I was told that they can't find any similar accomodation at Chelan at that time (of course, everything was already booked). So we basically were kicked out of the reserved and paid accomodation nowhere, we had to go to another town to find ourselves a place for staying overnight. I even couldn't imagine this might happen in our world. So please beware it might always happen if you deal with this property, I understand this "relocation" is a standard procedure for them.
The personnel were excellent, kind, helpful and friendly. The hotel was very clean and had all that we needed. It was walkable, close to everything. We appreciated the warm pool this time of year and the game room. Thank you! We'll be back.
This property is a joke. They overbooked and our Valentine weekend that we have planed for a while and made all reservations ahead of time and still when we came (4 hour drive one way) they just said they have nothing available and the best thing they can do is give us reimbursement or another property 1 hour away.
Great location in Chelan - easy walk to the City Park beach, to shopping, to grocery. It is not right on the beach, but has its own pool and small fitness facility.
Place is located walking distance from downtown.
The property was great!!
Adam and Derek were extremely friendly and accomodating.
Thanks so much!!
This is one of our favorite worldmark properties. Lovely units. Ours was recently updated and looks great. We appreciated the new feature for connecting your devices to the TV too. So much better than it used to be. Great location and enjoyed the pool, still early enough in the season that all was pretty quiet, but great weather.
Staff were incredibly nice and helpful. The fire pit and bbqs were in great condition and convenient. Room was large and felt like a home. Great price and great everything.
From check-in to check-out the experience was positive, seamless. The room was clean and comfortable.
Very conveniently located. The timeshare concept gave us much more room and amenities than a conventional hotel room. The price was fantastic. I will definitely consider WorldMark properties when traveling.
I have reserved one-bedroom suite at the Chelan Lake House one month before our trip through *********** and my credit card was fully charged at the time of reservation. I've got a confirmation message few days before our trip. However when we arrived at the Chelan Lake House at 7 pm on October 7 to check in, I was told at the front desk that the property is overbooked since October 6 (!) and they decided to "relocate" us, i.e. I had to call *********** to ask to find us other place to stay. After one hour on the phone with *********** I was told that they can't find any similar accomodation at Chelan at that time (of course, everything was already booked). So we basically were kicked out of the reserved and paid accomodation nowhere, we had to go to another town to find ourselves a place for staying overnight. I even couldn't imagine this might happen in our world. So please beware it might always happen if you deal with this property, I understand this "relocation" is a standard procedure for them.