酒店回复: Gracias por su revisión de la propiedad. Lamentamos que solo se haya quedado una noche, pero agradecemos sus comentarios positivos sobre Yanet. Agradecemos sus comentarios y los revisaremos y mejoraremos cuando sea necesario. Gracias.
1.0分
商务出差
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Terrible place
First- No hot water.
Second- TV without control and programming. Faucet has no water. The Room area 5’x 6’.
Access to the property A RISKY ONE! And night price like Ritz Carton. All reviews said 8.8 as excellent, I have no idea how!
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酒店回复: Greetings Jose. We appreciate your comments and are saddened for the inconvenience that you may have experienced. We take your comments seriously, and we will certainly do our best to continuously improve and add value to the services that we offer. Thank you.
5.0分
其他
Great hotel. Only issue was limited quantity of hot water. Location and services were great. Breakfast outstanding.
5.0分
其他
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Quaint hotel
It is a very quaint, quiet hotel. We basically let ourselves in with a code, (We were early) We were served breakfast in the morning at a time of our choosing. The staff was great.
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酒店回复: Thank you for your kind words regarding your stay. Thank you for your reservations. We look Forward to serving you in the future if possible
5.0分
家庭亲子
Breakfast was great and our hostess was the best and cooked us an authentic Dominican breakfast!!!
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酒店回复: Thank you for your kind words regarding your stay. Thank you for your reservations. We look Forward to serving you in the future if possible
4.0分
家庭亲子
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The rooms was functional with a nice balcony overlooking a small harbor. Unfortunately our yaxi van was too large to get up the winding driveway so we had to drag our bag up a steep hill. Also a busy and noisy road was right beside the hotel and our room.
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酒店回复: Thank you for your kind words regarding your stay. Thank you for your reservations. We look Forward to serving you in the future if possible
4.0分
其他
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We have stayed at Two Sandals for many years. Since property sold a couple years ago, maintenance & personal touches have gone from exceptional 5 star performance to “good” 4 star performance.
Great location to stay prior departure from Red Hook.
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酒店回复: Thank you for your kind words regarding Two Sandals. We aim to continue with the high standards of excellence that you expect and deserve. We thank you for your comments and will continue to strive for service value that meets and exceed your expectations. Thank you.
5.0分
家庭亲子
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Amazing customer service. Was in a pinch for a cancelled flight and accommodated is at the last minute. Was only there for 7 hours, wish I had more time. Neat little boutique hotel. Recommend
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酒店回复: Thank you for your comments and compliments regarding your stay. It was our pleasure to serve.
5.0分
情侣出游
Staff was friendly and helpful.
Room and bed were comfortable.
View of bay was beautiful.
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酒店回复: Thank you for your positive comments regarding your stay. It was truly our pleasure to serve.
4.0分
情侣出游
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Our stay here was lovely. Hospitality was truly excellent. Breakfast served everyday with a beautiful view of the bay. My 2 suggestions are truly personal and are just comfort features
1. A full length mirror somewhere
2. Use of a coffee pot when caretakers are not present.
I would definitely recommend!
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酒店回复: Thank you for your response and compliments regarding your accomodations. We value your comments regarding the need for a full length mirror and having a coffee pot somewhere when breakfast service is completed. Thanks for the suggestions.
它所拥有的景观和价格与该物业所在的区域不符，Yanet 非常关注，我们只睡了一晚，我们换了酒店以改善我们在圣托马斯的住宿体验，谢谢
Terrible place
First- No hot water.
Second- TV without control and programming. Faucet has no water. The Room area 5’x 6’.
Access to the property A RISKY ONE! And night price like Ritz Carton. All reviews said 8.8 as excellent, I have no idea how!
Great hotel. Only issue was limited quantity of hot water. Location and services were great. Breakfast outstanding.
Quaint hotel
It is a very quaint, quiet hotel. We basically let ourselves in with a code, (We were early) We were served breakfast in the morning at a time of our choosing. The staff was great.
Breakfast was great and our hostess was the best and cooked us an authentic Dominican breakfast!!!
The rooms was functional with a nice balcony overlooking a small harbor. Unfortunately our yaxi van was too large to get up the winding driveway so we had to drag our bag up a steep hill. Also a busy and noisy road was right beside the hotel and our room.
We have stayed at Two Sandals for many years. Since property sold a couple years ago, maintenance & personal touches have gone from exceptional 5 star performance to “good” 4 star performance.
Great location to stay prior departure from Red Hook.
Amazing customer service. Was in a pinch for a cancelled flight and accommodated is at the last minute. Was only there for 7 hours, wish I had more time. Neat little boutique hotel. Recommend
Staff was friendly and helpful.
Room and bed were comfortable.
View of bay was beautiful.
Our stay here was lovely. Hospitality was truly excellent. Breakfast served everyday with a beautiful view of the bay. My 2 suggestions are truly personal and are just comfort features
1. A full length mirror somewhere
2. Use of a coffee pot when caretakers are not present.
I would definitely recommend!