我和妻子预订了一间房间，很快就发现里面是羽绒枕，而我妻子对羽绒严重过敏。我们立即联系前台询问是否有其他枕头可选，他们说有。前台服务员说会在我们吃晚饭的时候把枕头送到房间。当我们回到房间时，发现只有一个小小的合成枕头，我和妻子共用，还有一张纸条，上面写着“抱歉，这是我能找到的全部枕头了”。羽绒枕还留在床上，所以我把它们拿走放到走廊里，这样我妻子在房间里就能呼吸到新鲜空气了。酒店居然还在用羽绒枕，明明有那么多更环保的记忆棉枕头可以选择，真是让我难以置信。更令人难以置信的是，酒店员工竟然没有接受过如何处理过敏问题的培训。这么贵的酒店，理应提供更好的服务。第二天早上，我和妻子还没来得及吃早餐，他们就把早餐卖光了。我以后肯定不会再住这家酒店了。

Easy and nice and clean. It is a lower end chain when you go in the bathroom and the floor buckles a little in the shower pan and the pipes are not secure to the wall. Very clean and great staff.

Hotel is clean and comfortable. The reception staff were cold, not rude but not welcoming, talkative or informative. Overpriced. The heat/air unit is very loud blowing directly on the bed and the settings didn’t work so it just ran until we turned it off. Open the window but had to close due to noise. Very nice to have the kitchenette. The fitness room is well situated and a very nice outdoor space.