Great location, $7 Parking, no pet fee, comfortable bed, clean room and great lobby! Also our chec kin and check out woman (sorry didn't catch her name) was so friendly!
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酒店回复: Dear Valued GuestOn behalf of the entire Aloft Hotel team, I want to thank you for sharing about your recent guest experience with us. Thank you for choosing us!It is extremely rewarding to receive positive feedback, particularly when it comes from those who matter the most – you! Your comments have been shared with my fellow colleagues as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.I'm happy to know that you also found our convenient location here in downtown GVL helped to make your stay that more enjoyable.We invite you to please stay with us again. It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator
2.0分
其他
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Everything was great until the early morning of our check out day. We were awoken a little after 7am by a loud alarm saying to stay calm and that the problem would be identified. We heard sirens and saw the fire truck pull up. This loud alarm went on for 13 minutes- continuously. We decided to evacuate and the alarm stopped once we got to the bottom of the stairs. Many people were confused, but there was no follow up alarm or notification. We finally went to the desk to see what we needed to do. The front desk just said “oh an alarm got tripped- it’s all fine now… sorry”. We would have never known if we had not asked, and feel the hotel guests should have been notified about safety after such a loud, long alarm situation, especially one that caused us to wake up, pack, and get out hours before we planned.
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酒店回复: Dear Value Guest,Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by the noise caused fire alarm. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. Our building is adjoining with a lot off different business and restaurants. One of the restaurant below us had an issue with fire alarm and that issues triggered our system as well. In the case of real emergency you would be notified by our team and guided via loudspeakers to evacuate. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.Sincerely,Dragana VitomirovicGuest Services Manager
5.0分
朋友出游
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I had two rooms booked and have been asked to review each booking separately - which I will not do. We loved the hotel. Room designs were excellent as were all the furnishings. We particularly enjoyed the bar and appreciate the reasonable drink prices. The bartenders were great! Unfortunately we are not breakfast eaters and, therefore cannot review the breakfast. The entire staff was terrific and we will return! Thanks so much for your first class hospitality!
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酒店回复: Dear Valued Guest,On behalf of the entire Aloft Hotel team, I want to thank you for sharing about your recent guest experience with us. Thank you for choosing us!It is extremely rewarding to receive positive feedback, particularly when it comes from those who matter the most – you! Your response has been shared with my fellow colleagues as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.I hope that you also found our convenient location here in downtown GVL helped to make your stay that more enjoyable.We invite you to please stay with us again. It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator
4.0分
其他
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I thoroughly enjoyed my stay!! Excellent customer service!! The only downside is that my room and garage cards were deactivated prior to me checking out. The cleaning manager was kind enough to let me in my room. Also, the keycard for the garage did not work once I was leaving the hotel and had to contact the front desk. Other than that, it was amazing!!
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酒店回复: Dear Valued Guest, On behalf of the entire Aloft Hotel team, I want to thank you for sharing about your recent guest experience with us. It is always extremely gratifying to receive positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my fellow colleagues as a way of celebrating the great guest experiences we delivered. We do apologize for the trouble that you experienced with your keys. Once again, I appreciate you taking the time to share your feedback. We would love for you to stay with us again! Dragana Vitomirovic Guest services Manager
5.0分
情侣出游
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Loved our stay! Hotel had super easy check in, friendly staff, hip feeling and awesome location! Nice lobby/bar area to hang out with friends and have super yummy cocktails as well! Highly recommend!
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酒店回复: Dear Colette,Thank you so much for your review! We truly appreciate your feedback and are glad you chose to stay with us. We look forward to welcoming you back again soon! Dragana Vitomirovic Guest Services Manager
5.0分
商务出差
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Very clean and quiet and comfortable. It is also convenient to all of Greenville’s downtown activities and restaurants. Overall this is an excellent property and I will stay here for every visit to Greenville.
5.0分
情侣出游
The only issue we had was we needed a small light in the bathroom for night time visits.
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酒店回复: Dear Valued Guest,On behalf of the entire Aloft Hotel team, I want to thank you for sharing about your recent guest experience with us. Thank you for choosing us!It is always extremely gratifying to receive positive feedback, particularly when it comes from those who matter the most – you! I hope that you found our convenient location here in downtown GVL helped to make your stay that more enjoyable.We would love for you to stay with us again! It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator
5.0分
家庭亲子
Aloft Greenville is a great location within walking distance to shopping, dining, breweries and parks.
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酒店回复: Dear Valued Guest,On behalf of the entire Aloft Hotel team, I want to thank you for sharing about your recent guest experience with us. Thank you for choosing us!It is always extremely gratifying to receive positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my fellow colleagues as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We would love for you to stay with us again. It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator
5.0分
其他
The front desk manager did an excellent job. She was super helpful upon check in and was very nice! This hotel also had a great location! Highly recommended!
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酒店回复: Dear Valued Guest,On behalf of the entire Aloft Hotel team, I want to thank you for sharing about your recent guest experience with us. Thank you for choosing us!It is always extremely gratifying to receive positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my fellow colleagues as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We would love for you to stay with us again! It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator
4.0分
情侣出游
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The only thing that was disappointing about our stay was the shower water pressure was really weak. After a long drive to get to Greenville, a strong shower water pressure would have been satisfying.
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酒店回复: Dear Valued Guest,On behalf of the entire Aloft Hotel team, I want to thank you for sharing about your recent guest experience with us. Thank you for choosing us!Not only do we want to know when we have met our guests expectations, we welcome knowing where we can improve our service delivery.We would love for you to stay with us again! It was our sincere pleasure to host you.Sincerely,Sharon NesbittAloft Hotel Curator
Great location, $7 Parking, no pet fee, comfortable bed, clean room and great lobby! Also our chec kin and check out woman (sorry didn't catch her name) was so friendly!
Everything was great until the early morning of our check out day. We were awoken a little after 7am by a loud alarm saying to stay calm and that the problem would be identified. We heard sirens and saw the fire truck pull up. This loud alarm went on for 13 minutes- continuously. We decided to evacuate and the alarm stopped once we got to the bottom of the stairs. Many people were confused, but there was no follow up alarm or notification. We finally went to the desk to see what we needed to do. The front desk just said “oh an alarm got tripped- it’s all fine now… sorry”. We would have never known if we had not asked, and feel the hotel guests should have been notified about safety after such a loud, long alarm situation, especially one that caused us to wake up, pack, and get out hours before we planned.
I had two rooms booked and have been asked to review each booking separately - which I will not do. We loved the hotel. Room designs were excellent as were all the furnishings. We particularly enjoyed the bar and appreciate the reasonable drink prices. The bartenders were great! Unfortunately we are not breakfast eaters and, therefore cannot review the breakfast. The entire staff was terrific and we will return! Thanks so much for your first class hospitality!
I thoroughly enjoyed my stay!! Excellent customer service!! The only downside is that my room and garage cards were deactivated prior to me checking out. The cleaning manager was kind enough to let me in my room. Also, the keycard for the garage did not work once I was leaving the hotel and had to contact the front desk. Other than that, it was amazing!!
Loved our stay! Hotel had super easy check in, friendly staff, hip feeling and awesome location! Nice lobby/bar area to hang out with friends and have super yummy cocktails as well! Highly recommend!
Very clean and quiet and comfortable. It is also convenient to all of Greenville’s downtown activities and restaurants. Overall this is an excellent property and I will stay here for every visit to Greenville.
The only issue we had was we needed a small light in the bathroom for night time visits.
Aloft Greenville is a great location within walking distance to shopping, dining, breweries and parks.
The front desk manager did an excellent job. She was super helpful upon check in and was very nice! This hotel also had a great location! Highly recommended!
The only thing that was disappointing about our stay was the shower water pressure was really weak. After a long drive to get to Greenville, a strong shower water pressure would have been satisfying.