There was a large puddle in the kitchen when we arrived and my daughter didn't have a shower curtain in her bathroom.
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酒店回复: Thank you for your feedback. We truly appreciate your rating and are sorry to hear that your experience with us did not fully meet your expectations. Our goal is to provide a comfortable and welcoming experience for every guest, every time. Please accept our sincerest apologies for the shortcomings encountered during your stay and know we are dedicated to our continual growth for future guests. We hope to have the chance to welcome you back in the future in order to provide you with service and accommodations worthy of a perfect rating.
5.0分
家庭亲子
Room was nice and clean had more in it than expected. A flat top stove full fridge and sink nice front desk clerk smooth quick check in pre paid ahead of time.
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酒店回复: Thank you for your perfect rating! Our top priority is to ensure all of our guests have a wonderful and welcoming experience. We're glad to hear you enjoyed your time with us and we hope to see you again soon!
5.0分
商务出差
Very nice room !
Clean,
No coffee maker in the room other than that was a very nice stay
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酒店回复: Thank you for your perfect rating! Our top priority is to ensure all of our guests have a wonderful and welcoming experience. We're glad to hear you enjoyed your time with us and we hope to see you again soon!
1.0分
朋友出游
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Did not have our reservation, said they over booked. Tried to move us to a nasty hotel an exit away that was full of bugs. Charged my credit card 2 hours before we arrived. Had to cancel. I better get a refund.
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酒店回复: Thank you for your rating. We are sorry to hear that your experience with us did not fully meet your expectations. Our goal is to provide a comfortable and welcoming experience for every guest, every time. We hope to have the chance to welcome you back in the future in order to provide you with service and accommodations worthy of a perfect rating.
4.0分
其他
Staff was attentive and friendly. Room did have a strange odor, but we really weren’t in the room much.
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酒店回复: Thank you for your feedback and rating! Our top priority is to ensure all of our guests have a wonderful and welcoming experience. We're glad to hear you enjoyed your time with us overall and we hope to see you again soon!
2.0分
其他
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This is an extended stay hotel. It smells old. It also smells like cigarettes and hamburger helper. This can’t be more than a 1 to 1.5 star hotel. The reviews are terribly misleading.
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酒店回复: Thank you for your feedback. We truly appreciate your rating and are sorry to hear that your experience with us did not fully meet your expectations. Our goal is to provide a comfortable and welcoming experience for every guest, every time. Please accept our sincerest apologies for the shortcomings encountered during your stay and know we are dedicated to our continual growth for future guests. We hope to have the chance to welcome you back in the future in order to provide you with service and accommodations worthy of a perfect rating.
5.0分
其他
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Perfect for temporary stay
The kitchen was perfect and the beds are even better, they keep the area quiet even with a lot of traffic, the tub floods when you shower witch is the only negative about the place.
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酒店回复: Thank you for your feedback and rating! Our top priority is to ensure all of our guests have a wonderful and welcoming experience. We're glad to hear you enjoyed your time with us and we hope to see you again soon!
5.0分
情侣出游
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Staff was friendly. The beds were comfy, air conditioner worked great. Set up in room was great with a kitchen area. (Bring your own coffee pot , cups and plates.. those are not in the room) but there was always coffee down in the lobby! Room was pretty clean.. i did notice our floor could have been vacuumed better.. but over all.. would definitely stay there again. Great rates!!
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酒店回复: Thank you for your wonderful review! Our top priority is to ensure all of our guests have a wonderful and welcoming experience. Just a quick note for future clarification that all dishes and utensils are cleaned and stored in the dishwasher for convenience and hygiene. We’ll be sure to make that a little clearer for future guests in an effort to enhance our guest experience. We're glad to hear you enjoyed your time with us and we can’t wait to welcome you back!
2.0分
商务出差
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The room had just been cleaned, and it smelled of dirty cloth. I found the previous guest's clothes hanging on the bathroom door, a dead fly on the floor, a dirty sink, and a stained floor...
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酒店回复: Thank you for your feedback. We truly appreciate your rating and are sorry to hear that your experience with us did not fully meet your expectations. Our goal is to provide a comfortable and welcoming experience for every guest, every time. Please accept our sincerest apologies for the shortcomings encountered during your stay. Please know we are dedicated to our continual growth for future guests. We hope to have the chance to welcome you back in the future in order to provide you with service and accommodations worthy of a perfect rating.
4.0分
家庭亲子
The AC in our room wasn't working. We told thefront desk and they immediately gave us a different room
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酒店回复: Thank you for your feedback and rating! Our top priority is to ensure all of our guests have a wonderful and welcoming experience. We're glad to hear you enjoyed your time with us and we hope to see you again soon!
There was a large puddle in the kitchen when we arrived and my daughter didn't have a shower curtain in her bathroom.
Room was nice and clean had more in it than expected. A flat top stove full fridge and sink nice front desk clerk smooth quick check in pre paid ahead of time.
Very nice room !
Clean,
No coffee maker in the room other than that was a very nice stay
Did not have our reservation, said they over booked. Tried to move us to a nasty hotel an exit away that was full of bugs. Charged my credit card 2 hours before we arrived. Had to cancel. I better get a refund.
Staff was attentive and friendly. Room did have a strange odor, but we really weren’t in the room much.
This is an extended stay hotel. It smells old. It also smells like cigarettes and hamburger helper. This can’t be more than a 1 to 1.5 star hotel. The reviews are terribly misleading.
Perfect for temporary stay
The kitchen was perfect and the beds are even better, they keep the area quiet even with a lot of traffic, the tub floods when you shower witch is the only negative about the place.
Staff was friendly. The beds were comfy, air conditioner worked great. Set up in room was great with a kitchen area. (Bring your own coffee pot , cups and plates.. those are not in the room) but there was always coffee down in the lobby! Room was pretty clean.. i did notice our floor could have been vacuumed better.. but over all.. would definitely stay there again. Great rates!!
The room had just been cleaned, and it smelled of dirty cloth. I found the previous guest's clothes hanging on the bathroom door, a dead fly on the floor, a dirty sink, and a stained floor...
The AC in our room wasn't working. We told thefront desk and they immediately gave us a different room